Quest vs. ServiceNow IT Service Management

What is Quest?

Quest is a software platform aimed at IT professionals. It offers solutions for managing, modernising, and securing enterprise data across endpoints, local infrastructures, and the cloud. Key features include proactive management and monitoring, support for Microsoft challenges, and strengthening cyber resilience. The pricing model varies depending on the product chosen and the extent of use.

What is ServiceNow IT Service Management?

ServiceNow® IT Service Management (ITSM) is a cloud-based service management solution. The tool allows users to create cross-company digital workflows that connect people, functions, and systems. In addition, AI and analytics features help make more predictions and automate repetitive tasks. A demo can be requested via the homepage.