orderbase business 4.0 vs. TOPdesk

What is orderbase consulting?

Orderbase consulting is a medium-sized IT company that has been providing ERP systems and system extensions for order and production control for over 25 years. It is aimed at small and medium-sized enterprises in various industries. The software solutions and services are tailored to the needs and satisfaction of the customers. Pricing varies depending on the product and service chosen.

What is TOPdesk?

TOPdesk offers an enterprise service management software that allows team members from different departments of a company to work together on a central platform. Companies can choose between three TOPdesk packages, all of which include incident and asset management as well as the Self Service Portal. Other processes and functions include change and operations management, a knowledge database, a Kanban board, reporting capabilities, contract management and SLM, as well as a web shop. With API interfaces, users can link additional tools to TOPdesk. The ITIL-based processes can be automated, and terminology, categorization and text fields can be customized.