Ninja Ticketing vs. LiveChat

What is Ninja Ticketing?

Ninja Ticketing is a helpdesk tool from the software provider ninjaone. The aim of this tool is to automate and optimize the processing times of tickets and thus the quality of one's own services. Features include monitoring, documentation, and reporting. It also provides IT automation and IT asset management. A product introduction video can be watched on the tool's website. The software also offers a free trial version. Prices for Ninja Ticketing can be requested on the tool's website.

What is LiveChat?

LiveChat offers various tools related to customer support. With the help of LiveChat, relationships with customers can be enhanced, revenues increased, and problems solved. LiveChat offers the opportunity to chat with current or potential customers, engage them in real time, and answer their questions instantly. As a result, the chances of closing a sale can be increased. In addition, the tool can be expanded with additional embeds, such as Google Analytics, Facebook Messenger, Mailchimp, HubSpot and Salesforce.