Listed in the following categories:

Customer Engagement Plattform (CEP)

LiveChat

4.0 (1 reviews)

Are you the provider of this software?

What is LiveChat?

LiveChat offers various tools related to customer support. With the help of LiveChat, relationships with customers can be enhanced, revenues increased, and problems solved. LiveChat offers the opportunity to chat with current or potential customers, engage them in real time, and answer their questions instantly. As a result, the chances of closing a sale can be increased. In addition, the tool can be expanded with additional embeds, such as Google Analytics, Facebook Messenger, Mailchimp, HubSpot and Salesforce.

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See all alternatives to LiveChat

This is how users rate the product

8.6

Ease of use

Helpdesk

Average: 8.7

8.6

Meets requirements

Helpdesk

Average: 9

10

Customer Support

Helpdesk

Average: 8.7

8.6

Ease of setup

Helpdesk

Average: 8.3

Related Links

Global features

Setup & support

Cloud

On-premise

24/7 support

German-speaking support

Data Privacy

Server location DE

Server location EU

Only EU companies affiliated

EU standard contract

Versions

Free version

Free trial

Screenshots & Videos

Screenshots & Videos Screenshot #0

Screenshots & Videos Screenshot #1

Screenshots & Videos Screenshot #2

Screenshots & Videos Screenshot #3

Screenshots & Videos Screenshot #4

LiveChat Pricing

Pricing details

Last edited: April 2023

Enterprise

Upon request

Fortune 500-Unternehmen

Unbegrenzter Chatverlauf

Vollständige Widget-Individualisierung

Ticketsystem

Datensicherheit

Erweiterte Berichterstellung

Vermittlergruppen

Mehrere Brandings

Personalbedarfsprognose

Arbeitsplanung

Eigener Kundenbetreuer

Produktschulung

Support durch Softwareentwickler

Sicherheitsratgeber

HIPAA-konform

Single-Sign-On (SSO)

Business

€59.00/ User / month

Kundendienstabteilung

Unbegrenzter Chatverlauf

Vollständige Widget-Individualisierung

Ticketsystem

Datensicherheit

Erweiterte Berichterstellung

Vermittlergruppen

Mehrere Brandings

Personalbedarfsprognose

Arbeitsplanung

Team

€41.00/ User / month

Vollzeit-Kundendienstteam

Unbegrenzter Chatverlauf

Vollständige Widget-Individualisierung

Ticketsystem

Datensicherheit

Grundlegende Berichterstellung

Vermittlergruppen

Mehrere Brandings

Starter

€20.00/ User / month

Kleine Büros / Heimbüros

60-Tage-Chatverlauf

Grundlegende Widget-Individualisierung

Ticketsystem

Datensicherheit

Here you can find the prices on the provider's website

LiveChat Reviews (1)

What users say about LiveChat

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