Ninja Ticketing vs. HelpSpace

What is Ninja Ticketing?

Ninja Ticketing is a helpdesk tool from the software provider ninjaone. The aim of this tool is to automate and optimize the processing times of tickets and thus the quality of one's own services. Features include monitoring, documentation, and reporting. It also provides IT automation and IT asset management. A product introduction video can be watched on the tool's website. The software also offers a free trial version. Prices for Ninja Ticketing can be requested on the tool's website.

HelpSpace

15 Reviews

What is HelpSpace?
HelpSpace is a support software that consolidates all support messages on a single platform. Users can manage messages in one inbox, break down issues into tasks, and resolve them as a team. Automations and rules simplify support process organization. Widgets can be integrated into websites or apps to connect with customers or share knowledge bases. The software starts at €30 per month, with add-ons available for extra channels, docs, and task boards.

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Helpscout

Reviews

Reviews (0)

0 Reviews

Reviews (15)

13 Reviews

2 Reviews

0 Reviews

Reviewers' assessments

Ninja Ticketing

Reviewers' assessments

Not enough reviews yet

Ease of use

Helpdesk

Average: 8.7

Meets requirements

Helpdesk

Average: 8.9

Customer Support

Helpdesk

Average: 8.5

Ease of setup

Helpdesk

Average: 8.2

HelpSpace

Reviewers' assessments

9.7

Ease of use

Helpdesk

Average: 8.7

9.4

Meets requirements

Helpdesk

Average: 8.9

9.5

Customer Support

Helpdesk

Average: 8.5

9.9

Ease of setup

Helpdesk

Average: 8.2

Pricing

Ninja Ticketing

Pricing

No information available

HelpSpace

Pricing

Starter

€15.00 / User / month

Perfekt geeignet für Start-ups in der Frühphase und Gründer mit begrenztem Budget

Team

€25.00 / User / month

Perfekte geeignet für kleine Teams und Organisationen mit mehreren Produkten.

Business

€45.00 / User / month

Perfekt für größere Unternehmen mit mehr als fünf Benutzern und umfangreichem Produktportfolio.

Screenshots & Videos

Ninja Ticketing

Screenshots & Videos

HelpSpace

Screenshots & Videos

No information available