Ninja Ticketing vs. HelpSpace

What is Ninja Ticketing?

Ninja Ticketing is a helpdesk tool from the software provider ninjaone. The aim of this tool is to automate and optimize the processing times of tickets and thus the quality of one's own services. Features include monitoring, documentation, and reporting. It also provides IT automation and IT asset management. A product introduction video can be watched on the tool's website. The software also offers a free trial version. Prices for Ninja Ticketing can be requested on the tool's website.

What is HelpSpace?

HelpSpace is a support software that consolidates all support messages on a single platform. Users can manage messages in one inbox, break down issues into tasks, and resolve them as a team. Automations and rules simplify support process organization. Widgets can be integrated into websites or apps to connect with customers or share knowledge bases. The software starts at €30 per month, with add-ons available for extra channels, docs, and task boards.