Ninja Ticketing vs. DIXA

What is Ninja Ticketing?

Ninja Ticketing is a helpdesk tool from the software provider ninjaone. The aim of this tool is to automate and optimize the processing times of tickets and thus the quality of one's own services. Features include monitoring, documentation, and reporting. It also provides IT automation and IT asset management. A product introduction video can be watched on the tool's website. The software also offers a free trial version. Prices for Ninja Ticketing can be requested on the tool's website.

DIXA

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What is DIXA?

Dixa is a conversational customer service platform on a mission to empower companies to build long-lasting bonds with their customers at scale (Customer Friendship™).
We help customer service leaders to create effortless experiences for customers and teams - that unlock loyalty.

Dixa's platform combines powerful AI with a human touch to deliver highly-personalized service experiences.

Since 2018, Dixa has powered hundreds of millions of high quality conversations for brands like Tink, Contorion, Lingoda, LILLYDOO, and Celebrate company.