Ninja Ticketing vs. Atera

What is Ninja Ticketing?

Ninja Ticketing is a helpdesk tool from the software provider ninjaone. The aim of this tool is to automate and optimize the processing times of tickets and thus the quality of one's own services. Features include monitoring, documentation, and reporting. It also provides IT automation and IT asset management. A product introduction video can be watched on the tool's website. The software also offers a free trial version. Prices for Ninja Ticketing can be requested on the tool's website.

Atera

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What is Atera?

Atera’s AI-powered IT management platform enables enterprise IT teams and Managed Service Providers (MSPs) to achieve operational excellence across their organization, at any scale. Manage your entire IT operations—from remote monitoring and management (RMM), helpdesk, and ticketing to patching and automation—in a single intuitive dashboard.
Streamline your operations, get real-time oversight of your IT, and boost everyday productivity across your organization. Customize your IT environment end-to-end with dozens of curated best-in-class solutions for security, backup and recovery, network monitoring, and more.

Discover how AI can help you create unparalleled IT efficiency. Try Atera for free for 30 days or book a demo at: www.atera.com