InfoShare Digitale Personalakte vs. Zoho Desk

What is Kendox?

Kendox is a software platform that assists businesses in digitizing document-based processes. It is targeted at companies from industries such as manufacturing, trade and e-commerce, services and logistics, as well as public institutions, schools, and universities. Kendox offers features such as digital file management, invoice processing, procurement processes, power automation, digital signatures, document capture, and legally compliant archiving. The pricing model is not explicitly stated.

What is Zoho Desk?

Zoho Desk is a customer service solution that is intended to be scalable for any company. According to Zoho, the app is already being used by 50,000 companies worldwide to increase their own employees' productivity, increase customer satisfaction, and strengthen customer loyalty. The core benefits of the system, according to the company, lie in its omnichannel capability, integrated workflow automation, numerous interfaces, self-service functions, and the use of artificial intelligence in different areas. For example, email, chat, and social media can be operated with Zoho Desk, repetitive actions can be easily automated, CRM, messenger, and other programs can be connected via API, knowledge databases or user communities can be generated, and support tickets can be efficiently organized using AI. Zoho Desk is available for free for up to three employees. Beyond that, there are three packages with advanced features between 14 and 40 Euros per employee per month.

Want to see all Zoho tools? Then take a look at Zoho-Overview.