EngageBay vs. cobra CRM

What is EngageBay?

EngageBay is an all-in-one software solution that aids startups and growing businesses in their scaling process. The tool provides a simple and affordable integrated software for marketing, sales, and support, designed as an alternative to costly platforms. With the marketing automation suite, businesses can save time by automating manual routine tasks. The CRM and sales automation allow users to organize their email contacts, track business deals and the sales pipeline, and build meaningful customer relationships. Businesses can also provide real-time assistance using the free live chat and helpdesk functions, turning visitors into customers.

What is cobra CRM?

cobra develops and sells Customer Relationship (CRM) and Customer Experience (CXM) management solutions, as well as portal and event management solutions, made in Germany as part of its platform strategy. These are fully compliant with data protection regulations. This supports internal customer, campaign, and lead management based on 360-degree information in compliance with GDPR. Efficiency and productivity improvements are intended to be achieved through workflow engines, automations, and AI. In conjunction with cobra portal solutions that enable self-service, this is supposed to lead to better customer experiences and thus to greater customer satisfaction.