e-bot7 vs. Zoho CRM

What is e-bot7?

e-bot7 is an automated customer communication solution based on AI. It enables companies to improve their customer communication by integrating AI into existing systems. By using data already in the company's CRM system, e-bot7 can create a personalized and seamless chat experience. It also provides proactive suggestions, automated interactions and intent recognition to understand the intentions of the customers. The communication flow of e-bot7 is intuitive and allows the sending and receiving of images, videos, and documents in the chat to meet the needs of the customers. Overall, e-bot7 is a tool that makes communication with customers easier and more effective while simultaneously increasing employee productivity and satisfaction.

What is Zoho CRM?

Zoho's CRM tool is reportedly used by 250,000 companies around the world. It offers the ability to consolidate all customer data and interactions in one place and use useful automations for acquiring new customers. Data from other applications can be synchronized, for example, and emails can be sent directly from customer lists. Furthermore, assuming up-to-date customer data, the tool can predict sales. Due to the tiering of the services, Zoho is suitable for all types and sizes of companies.

Want to see all of Zoho's tools? Then check out Zoho-Overview.