e-bot7 vs. SAP Sales Cloud

What is e-bot7?

e-bot7 is an automated customer communication solution based on AI. It enables companies to improve their customer communication by integrating AI into existing systems. By using data already in the company's CRM system, e-bot7 can create a personalized and seamless chat experience. It also provides proactive suggestions, automated interactions and intent recognition to understand the intentions of the customers. The communication flow of e-bot7 is intuitive and allows the sending and receiving of images, videos, and documents in the chat to meet the needs of the customers. Overall, e-bot7 is a tool that makes communication with customers easier and more effective while simultaneously increasing employee productivity and satisfaction.

What is SAP CRM?

Whether stand-alone or if companies are already working with other SAP tools - the SAP CRM system can easily be linked and is also relevant for small and medium-sized businesses. Through the automated configuration of offers and contracts, users can avoid the time-consuming manual creation. SAP CRM also allows the prioritization of leads and opportunities, storage of customer data in one place, and the enhancement of sales productivity with tools for collaboration, interactive dashboards, and customer analytics. This allows users to keep track of their progress in the sales process, reveal potential, and see which customers should be addressed again.