Clarabridge CX Social (zuvor Engage) vs. Swat.io

What is Clarabridge CX Social (formerly Engage)?

Clarabridge Engage has undergone two name changes in recent years. The software became known as Engago and after being acquired by Clarabridge, it became CX Social. Today, the engagement tool is known as Clarabridge Engage and helps to keep an eye on customer communication via social media. Messages from Facebook, Twitter, Instagram, Whatsapp & Co. are centrally collected and analyzed for their content. This allows the marketing team to quickly respond to cries for help or complaints. At the same time, the complete communication history across all channels with the customers is visible. Of course, you can also respond directly via Clarabridge Engage.

Top 100 2024
Top Rated - Social Media Q4/24
Leader - Social Media Q4/24
Leader - Social Media Management Q4/24

Swat.io

213 Reviews
What is Swat.io?
Swat.io is a social media management tool for managing various channels, based in Vienna. The software's features include content planning (editorial calendars, approval processes, etc.), publishing (e.g., scheduling and target group segmentation), and community management (e.g., inbox function and integrated social CRM system). In addition, the tool also covers monitoring, analysis, messaging, and automation. Swat.io's features can be used from 39 euros per month.

What functional areas does Swat.io cover?

Social Media Management

Content planning with editorial calendar

Social Media Publishing

Community Management

Social Media Analytics

Social Media Monitoring and Listening

Customer Service

Audience CRM

AI Assistant

Who is Swat.io suitable for?
Swat.io is suitable for anyone who wants to simplify their social media management and manage all channels in one place. The software offers social media management solutions for different industries, target groups, and use cases. From a one-person business to an international corporation, there is a suitable product for every size.

Does Swat.io already use AI?
Swat.io has already integrated the first AI functions into the software. The personal AI assistant helps to create, improve, and duplicate content. To stay up to date, the AI functions are continually being supplemented.

Where is Swat.io hosted?
Swat.io specializes in the DACH region. The company's headquarters is in Austria, and the hosting of the infrastructure is within the European Union. Subcontractors are transparently disclosed, opt-out options are available, and a contract for processing orders is in place.

Sprinklr

Zoho Social

Reviews

Reviews (1)

0 Reviews

1 Reviews

0 Reviews

Reviews (213)

137 Reviews

70 Reviews

5 Reviews

1 Reviews

0 Reviews

Reviewers' assessments

Clarabridge CX Social (zuvor Engage)

Reviewers' assessments

Swat.io

Reviewers' assessments

9.2

Ease of use

Social Media

Average: 8.7

8.8

Meets requirements

Social Media

Average: 8.4

9.3

Customer Support

Social Media

Average: 8.3

8.9

Ease of setup

Social Media

Average: 8.5

Pricing

Clarabridge CX Social (zuvor Engage)

Pricing

No information available

Swat.io

Pricing

Small

€39.00 / Month

For small teams with high demands. Get the feature set for outstanding social media management including our AI features.

Medium

€89.00 / Month

For larger teams who want to work together quickly and effectively. Benefit from proven workflows and efficient processes.

Large

€199.00 / Month

For large teams with many channels and a full editorial schedule. Get the complete feature set for effective social media management.

Inbox Add-On Small

€39.00 / Month

The most important functions for successful community management.

Inbox Add-On Medium

€89.00 / Month

Manage even larger communities in your team with ease.

Inbox Add-On Large

€199.00 / Month

For lively exchange in large communities with complex requirements and major goals.

Screenshots & Videos

Clarabridge CX Social (zuvor Engage)

Screenshots & Videos

No information available

Swat.io

Screenshots & Videos