Clarabridge CX Social (zuvor Engage) vs. Swat.io

Swat.io is a social media management tool for managing various channels, based in Vienna. The software's features include content planning (editorial calendars, approval processes, etc.), publishing (e.g., scheduling and target group segmentation), and community management (e.g., inbox function and integrated social CRM system). In addition, the tool also covers monitoring, analysis, messaging, and automation. Swat.io's features can be used from 39 euros per month.

• Social Media Management
• Content planning with editorial calendar
• Social Media Publishing
• Community Management
• Social Media Analytics
• Social Media Monitoring and Listening
• Customer Service
• Audience CRM
• AI Assistant

Swat.io is suitable for anyone who wants to simplify their social media management and manage all channels in one place. The software offers social media management solutions for different industries, target groups, and use cases. From a one-person business to an international corporation, there is a suitable product for every size.

Swat.io has already integrated the first AI functions into the software. The personal AI assistant helps to create, improve, and duplicate content. To stay up to date, the AI functions are continually being supplemented.

Swat.io specializes in the DACH region. The company's headquarters is in Austria, and the hosting of the infrastructure is within the European Union. Subcontractors are transparently disclosed, opt-out options are available, and a contract for processing orders is in place.