ChatWerk vs. Braze

What is ChatWerk?

ChatWerk is a software that bundles all relevant messenger channels into a central inbox. The tool enables efficient, clear communication and offers extensive WhatsApp newsletter functions. Bot automations and the KnowledgeAI Bot relieve customer service by answering frequent inquiries. With WhatsApp Coexistence, it connects the WhatsApp Business App and the official WhatsApp API on one number. It also features a Location Finder for branch companies. The prices are available upon request from the provider.

What is Braze?

Braze's Customer Engagement Platform enables businesses to offer their customers relevant experiences in real time. The interactions - whether via email, SMS, mobile or web push, or within an app - assist users in building a personal connection with their customers. The functionality of the tool primarily lies in the cross-channel personalization of notifications and interactions, customer retention, campaign optimization through detailed reporting, and data management. Braze offers on-demand customer packages with the desired services. The software now counts more than 1,000 customers in 50 countries.

Bloomreach

Passcreator

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ChatWerk

Braze

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