Chanty vs. Jira Service Management

What is Chanty?

Chanty is a collaboration tool that combines task management, various board views, and video conferencing. In the team book, the various tasks, conversations, and important notifications can be presented in an overview. Furthermore, additional tools can be connected to increase productivity across tools. The tool can be used for free up to a user count of 10 people. For more features and a larger number of users, the business tariff costs $3 per user per month.

Leader - IT Service Management Q4/24

Jira Service Management

36 Reviews

What is Jira Service Management?

According to its own statement, Jira Service Management aims to enable high-speed cooperation between dev, IT ops, and business teams. For this, the system can be individually adapted to the respective requirements. Teams should be able to set up a service desk and continuously adapt it in a scalable manner. In addition, the tool offers a service task management, in which they can also import data from other developer tools. The core benefits named by the Australian developer - Atlassian Pty Ltd - include request management, incident management, change management, asset management, configuration management, knowledge management, and problem management. Jira Service Management can always be used free of charge for up to three agents. For larger teams, there are different pay bundles starting at $20 per month.