AIC Marketing Automation vs. ELAINE

The AIC Marketing Automation Studio is a cloud-based platform for AI-powered, automated, cross-channel customer engagement. It helps businesses optimize marketing processes, increase customer retention, and boost conversion rates by enabling real-time personalized marketing campaigns while ensuring the highest level of data security.

Core components of the AIC Marketing Automation Studio:

Customer Data Platform: Central storage and processing of customer data for a comprehensive view of the customer, used for personalization and audience segmentation.
Automation Workflow: Automation of marketing processes and campaigns across multiple channels, including complex workflows to enhance efficiency.
Content Creation: Creation and management of personalized templates for customer communication across various channels to deliver relevant and targeted content.
Customer Analytics: Analysis of customer behavior and interactions for continuous campaign optimization and identification of trends and patterns.
Predictive Analytics: AI-powered models that allow for the prediction of future customer behavior, enabling personalized recommendations such as "Next Best Offer."
Personalization: Targeted communication and individualized customer engagement based on the data and insights gained to maximize campaign relevance.

Elaine is a powerful customer engagement platform that enables companies to efficiently implement personalised and automated omnichannel marketing. It allows them to optimise customer experiences in a targeted manner, increase customer value in the long term and reduce acquisition and marketing costs at the same time. Elaine thus makes a decisive contribution to achieving measurable results and creating an outstanding customer experience.

With advanced capabilities such as AI-driven multivariate testing and micro-app emails, Elaine enables companies to compete and grow in a highly competitive market.

Elaine is certified by TÜV Rheinland throughout the company in accordance with the international standard for IT and data security ISO/IEC 27001 and is ISO/IEC 27018 compliant. Elaine is one of the first martech platforms to be Scope 3 climate neutral.

ELAINE technologies GmbH was founded in 2005 as artegic AG and has been part of Entirely by DuMont since 2022. With more than 500 employees at seven locations, Entirely is a group of marketing technology companies that supports companies in achieving marketing excellence with an innovative best-of-breed approach.