360dialog vs. moinAI

moinAI is an AI platform for smart and automated customer communication. With chatbots, AI agents, live chat, and product advisors, moinAI enables companies to handle customer inquiries efficiently, individually, and in compliance with GDPR – 24/7 and in over 98 languages.

Whether in customer service, marketing, or sales – moinAI ensures fast response times, increases customer satisfaction, and relieves teams through targeted automation.

Companies always retain full control over automatically generated responses: moinAI AI agents only access verified information, the RAG agent acts as an intelligent backup, and the knowledge base ensures that only relevant and accurate content is used.

More than 100 companies already trust moinAI, including leading brands such as Blume2000, ImmoScout24, and Fressnapf.

Efficient, flexible, and easy to integrate – moinAI takes AI-powered communication to the next level.

• Chatbot, AI agents, product advisor, live chat
• No-code and easy to use without IT expertise
• Ideal for customer service, marketing, sales, and HR
• AI as a Service: Advanced AI that’s simple to use
• Real-time data integration: Connects with CRM, shops, etc. 
• Made in Hamburg, hosted in Germany
• AI experts for over 10 years