ProCampaign offers strong features for consent management and secure GDPR compliance. According to reviews on OMR Reviews, ProCampaign's customer service responds quickly to emails. After intensive onboarding, ProCampaign is easy to use. According to reviews on OMR Reviews, ProCampaign provides unhelpful descriptions for API errors and makes API integration difficult for beginners. Furthermore, ProCampaign shows slow processing of real-time results as well as a lack of flexibility with email templates. According to reviews on OMR Reviews, ProCampaign causes inaccurate data sets due to mixed regions and delays due to expiring administrator licenses.
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4.4 (12) Based on 12 reviews
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Customer Data Platforms (CDP)6
Email Marketing5
CRM4
Marketing Automation4
Loyalty Management3
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4.5
Older than 12 months
Very smooth and quick to help
What did you like?
They are very quick to reply to emails. They are good at troubleshooting problems. They are on top of things and know what is going live when.
What did you not like?
Sometimes it is a bit slow when receiving back real-time results but this is the only critique.
Which problems are you solving with the product?
We have been able to monitor performance
Zeb
Validated Reviewer
ACCOUNT MANAGER at PUBLICIS
Marketing and Advertising
100,000+ employees
Use cases:CRM
4.5
Older than 12 months
Ein gutes Tool für professionelles E-Mail Marketing!
What did you like?
Wenn man sich eingefunden hat, ist es wirklich einfach zu handlen. Man muss kein intensives technisches Wissen mitbringen - mit ein bisschen mehr Insights kann man aber sehr viele Optionen nutzen.
What did you not like?
Ein intensives Onboarding ist stellenweise notwendig - dafür lohnt es sich wirklich einen Termin mit dem Team hinter ProCampaign zu vereinbaren.
Which problems are you solving with the product?
Mit ProCampaign kann man konsistentes und ansprechendes E-Mail Marketing betreiben und erhält detaillierte Insights, um Kampagnen weiter zu optimieren.
Anonym
Validated Reviewer
Lead Project Manager
Food & Beverages
11–50 employees
Use cases:Customer Data Platforms (CDP)Email MarketingLoyalty Management
3.5
Older than 12 months
I enjoy working with Consultix
What did you like?
The team are always very friendly, responsive & will work collaboratively to problem solve any issues. They are helpful in suggesting what can & can't work in the planform.
What did you not like?
I sometimes wish there was more flexibility in what we can do with the email templates, it often feels quite restrictive. We also sometimes need to go through a few rounds of amends to get all feedback actioned.
Which problems are you solving with the product?
Being able to target specific audience segments & personalise content accordingly. This personalised targeting of email content has produced some really strong open & click-through rates,
Celia
Validated Reviewer
Senior Account Director at elvis
Marketing and Advertising
51–100 employees
Use cases:Email Marketing
5.0
Older than 12 months
Great to work with and a reliable partner with friendly staff
What did you like?
The team always understand the requirements within a project and are always reliable. The team are also very responsive.
What did you not like?
The only issue I've had recently is when dealing with UK & IE data, where I've received 2 separate data sets, but the IE data has still been included in the UK dataset, which can be quite confusing sometimes.
Which problems are you solving with the product?
I haven't had any instances of solving problems together recently, but thankfully my projects with ProCampaign usually run smoothly.
Louis
Validated Reviewer
Project Manager at PromoVeritas
Marketing and Advertising
11–50 employees
Use cases:CRMCustomer Data Platforms (CDP)
4.5
Older than 12 months
Always helpful to resolve issues that arise in a timely manner
What did you like?
Clear instructions in their email responses, resolve issues within a timely manner, Carstens on hand expertise and knowledge
What did you not like?
when the admin license runs out and this can delay the process for access causing workload to build up
Which problems are you solving with the product?
the admin access to be able to see when retailers have activated their account
Claire
Validated Reviewer
Retailer sales executive at Mondelez International
Consumer Services
2,001–5,000 employees
Use cases:Loyalty Management
5.0
Older than 12 months
The reviewer was invited by OMR or the software provider itself to write this review. The reviewer received an incentive in return.
A solid platform for managing customer data and marketing campaigns, offering good GDPR compliance
What did you like?
Strong GDPR compliance that provides robust tools for consent management, ensuring personal data is collected, stored, and processed according to strict privacy regulations; flexible data segmentation and comprehensive automation features.
What did you not like?
As a developer, I'd like to have a dashboard where I can check in realtime the integration (data sent) and also a debug console. When an error occurs with the API, the returning error description's not always helpful, or it doesn't return an error but the data is not stored.
Which problems are you solving with the product?
Centralized customer data management: ProCampaign helps consolidate customer information from multiple sources, making it easier to manage and use for targeted campaigns.
Compliance with data protection laws: It ensures we meet GDPR and other privacy requirements without having to manage compliance manually.
Pedro
Validated Reviewer
IT developer at Mondelez
Food & Beverages
51–100 employees
Use cases:Customer Data Platforms (CDP)Email MarketingMarketing Automation
5.0
Older than 12 months
Clear and timely communication, good problem solving and testing
What did you like?
-reliable customer data storage
-easy-to-use endpoints and clear documentation
-clear and timely communication, fast changes to DCS
What did you not like?
-the DCS documentation is clear and well-organized for those already familiar with the system, but it could be more approachable for newcomers—especially around API transactions, where a few step-by-step examples or more detailed walkthroughs would make a big difference
Which problems are you solving with the product?
-we use ProCampaign per our customers policy for storing personal user data
Maryna
Validated Reviewer
Frontend Developer at Publicis Norge
Marketing and Advertising
101–200 employees
Use cases:Customer Data Platforms (CDP)
4.5
Older than 12 months
Easy to Integrate and backed by professional support
What did you like?
ProCampaign’s seamless integration saved us valuable development time and reduced the risk of errors during deployment. Whenever we had questions or needed adjustments, their support team was quick to understand the issue and provide a solution. Knowing that customer data, especially private and sensitive information, is managed with a high level of security and GDPR compliance gives us full confidence in the platform.
What did you not like?
So far, we haven’t found anything to dislike, everything works reliably and meets our expectations.
Which problems are you solving with the product?
It helps us manage data efficiently while ensuring privacy and regulatory compliance.
Marton
Validated Reviewer
Digital Production Team Lead at Mito Group
Food Production
201–500 employees
Use cases:Customer Data Platforms (CDP)
4.0
Older than 12 months
Côte d'Or Campaigns & newsletters
What did you like?
I know I can trust ProCampaign to deliver frequent reportings, trustworthy follow up and clear KPI's to follow up on our campaigns. Also good that we can split all submissions and individual ones. Great account manager Tomek who is very reactive & thinking along with us on every campaign.
What did you not like?
I'm not disliking anything in particular
Which problems are you solving with the product?
Good reporting, GDPR compliant, trustworthy
Sofie
Validated Reviewer
Brand manager at Mondelez
Consumer Goods
501–1,000 employees
Use cases:Email MarketingMarketing Automation
4.5
Older than 12 months
Die Zusammenarbeit ist immer einwandfrei
What did you like?
1) Es bietet eine flexible Lösung an. 2) Es stellt sicher, dass alle Datenschutzvorgaben konform sind. 3) Es bietet unterschiedliche Zusatzlösungen, wie individualisierte Newsletter, z.B, auch direkt mit den Links zu möglichen gewonnenen Gutscheinen, etc.
What did you not like?
Dazu kann ich keine Auskunft geben. ProCampaign hat in unserem Fall immer einwandfrei funktioniert. Es gibt aus aktueller Sicht nichts, dass uns nicht gefällt.
Perfect Store & Shopper Activation Manager at Mondelez Österreich GmbH
Food Production
100,000+ employees
Use cases:Customer Data Platforms (CDP)
4.5
Older than 12 months
Professionelle, umfassende und zentralisierte CRM-Lösung für unsere Marken
What did you like?
Die umfassende Lösung von der Anbindung von Kampagnen Landingpages, sicheres teilen von Daten und das zughörige Datenmanagement mit strikten Datenschutzrichtlinen inkl. detaillierter Reporting-Optionen mit einem engagiertem Team.
What did you not like?
Aktuell gibt es keine negativen Beanstandungen von übergeordneten Themenfeldern.
Which problems are you solving with the product?
Die Vorteile liegen in der umfassenden Lösungen für unser Geschäftsfeld.
Lars
Validated Reviewer
Brand Manager – Digital Excellence at MONDELEZ DEUTSCHLAND SERVICES GMBH & CO. KG
Food & Beverages
10,001–100,000 employees
Use cases:CRMEmail ArchivingEmail Marketing
3.5
Older than 12 months
ProCampaign als Schlüssel zum CRM-Erfolg
What did you like?
In meiner Arbeit mit ProCampaign habe ich besonders die Fähigkeit zur individuellen Kundenansprache geschätzt. Die Plattform ermöglicht es mir, maßgeschneiderte Inhalte zu erstellen, die genau auf die Bedürfnisse und Interessen meiner Zielgruppe abgestimmt sind.
What did you not like?
ProCampaign ist bereits ein starkes Tool, aber ich sehe großes Potenzial in der Erweiterung seiner Analysefunktionen. Eine Integration von fortschrittlicheren, KI-gestützten Analysetools könnte uns noch tiefere Einblicke in das Kundenverhalten geben und unsere Marketingstrategien weiter verfeinern.
Which problems are you solving with the product?
Die Nutzung von ProCampaign hat es mir ermöglicht, das Management unserer Marketingkampagnen erheblich zu vereinfachen. Die Plattform integriert verschiedene Kommunikationskanäle und automatisiert Routineaufgaben, was uns hilft, Zeit und Ressourcen effizienter zu nutzen. Gleichzeitig gewährleistet ProCampaign die Einhaltung strenger Datenschutzstandards, was für uns in der heutigen datenschutzbewussten Welt unerlässlich ist.