Luigi's Box Reviews (61)

AI-generated summary
What users say about Luigi's Box
Based on 61 reviews

Luigi's Box is praised for its intelligent search functionality, which improves product visibility and delivers relevant results, often increasing conversion rates. Many appreciate the detailed analytics dashboards that offer insights into customer behavior. The responsive customer support is also frequently mentioned. Some find the initial setup and advanced feature configuration complex, and a few mention the cost as a potential concern, particularly for smaller businesses. Others would like more customization options and historical data in analytics.

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“Perfect search engine and analytics tool for ecommerce.”
5.0
T
Older than 12 months
Tomáš
Validated Reviewer
Operations Manager at
I SEE IT, s.r.o.
  • 1-50 employees
  • Industry: Computer Hardware

What did you like?

Very good tool, how to find out what people need from us. A visual effective dashboards and a lot of strategic information's about products and searches without results.

What did you not like?

I miss some historical data, for compares. YtoY or QtoQ. we can see only 3 months trends.

Which problems are you solving with the product?

The tool solved the problem of sorting and searching for goods on the website without having to laboriously classify the goods into categories and set their parameters. An ideal tool for finding what the customer needs.
Reply from Luigi's Box:

Thank you for sharing your experience! We're delighted to hear how Luigi's Box has streamlined sorting and searching for products on your site 🛍️

“Get advantage by understanding your customers demands”
5.0
M
Older than 12 months
Miroslav
Validated Reviewer
Project manager at
FC ecom, s.r.o.
  • 51-1000 employees
  • Industry: Fashion

What did you like?

Luigi's Box is a robust and easy-to-use tool that enhances your web search experience. It's quick to set up and straightforward to learn. The tool delivers insightful data on user search behavior, highlighting successful searches and pinpointing those that fall short. It offers a variety of solutions and recommendations to optimize search performance, improve outcomes, increase average basket value (ABV), and maximize your return on investment (ROI).

What did you not like?

The cost-efficiency of this tool relies on its set-up. Incorrect configuration can result in higher expenses.

Which problems are you solving with the product?

The features we appreciate the most are the advanced search capabilities and personalized recommendations provided by Luigi's Box. These functionalities have significantly enhanced our customers' shopping experience, allowing them to quickly find relevant products based on their preferences and browsing habits. Furthermore, it is allowing us to focus on delivering an outstanding user experience. Our collaboration with the Luigi's Box team has also been smooth and effective.
Reply from Luigi's Box:

Thank you, Miroslav, for your detailed feedback! We're glad Luigi's Box has enhanced your search performance and customer experience. We appreciate our collaboration! 🌟

“Very satisfied with this platform”
5.0
N
Older than 12 months
Nikoleta
Validated Reviewer
Eshop manager at
Activelife
  • 1-50 employees
  • Industry: Health, Wellness and Fitness

What did you like?

The most useful aspect of Luigi's Box is its ability to improve product visibility and search accuracy, leading to higher customer engagement and sales.

What did you not like?

To improve, a more user-friendly interface and enhanced customization options would be beneficial.

Which problems are you solving with the product?

- Luigi's Box helps us optimize product visibility through dynamic category displays and top product recommendations. - It enhances search accuracy with effective keyword management, making it easier for customers to find what they need. - The main advantage of using Luigi's Box is the boost in customer engagement and sales due to its powerful search and recommendation features.
Reply from Luigi's Box:

Thank you, Nikoleta, for highlighting the impact Luigi's Box has on improving product visibility and customer engagement 👍

“Best AI search shopify app”
5.0
N
Older than 12 months
Neeraj
Validated Reviewer
Developer
  • 1-50 employees
  • Industry: Consumer Electronics

What did you like?

The best thing which I liked about Luigi's AI box app is that the search is very powerful, eg ours is Electronics store, if a user searches table, then he will be able to see all the things which can be kept on table

What did you not like?

The thing which I disliked the most is that the customization for search layout is limited only

Which problems are you solving with the product?

When Luigi's box was not installed on our store, it was very difficult to search for the particular product, but after it was installed it has become really easy for customers to search for the products
Reply from Luigi's Box:

Thank you, Neeraj, for sharing your experience! We're delighted to know how Luigi's Box has simplified product searches on your store👍

“Improving the conversion rate”
5.0
J
Older than 12 months
Jiri
Validated Reviewer
COO at
Dům a zahrada Ježek s.r.o.
  • 1-50 employees
  • Industry: Retail

What did you like?

The objective is to enhance the conversion rate. The customer is at the heart of everything we do. The implementation process is straightforward. Customer support The next stage is to analyse the data.

What did you not like?

Deeper connection to market data, where the tool would work with general data according to the focus of companies and could recommend predefined settings

Which problems are you solving with the product?

Customer orientation and conversion rate in search and purchase.
Reply from Luigi's Box:

Thank you, Jiri, for sharing your experience! We're thrilled to hear Luigi's Box is helping to increase conversion rates on your e-shop 👍

What did you like?

The luigis box was very easy to implement for a relatively small cost. It helped us a lot with internal search optimiziation, which was very poor within our native CMS functionality. Also there is a possibility to look into some statistics and see how the solution performs.

What did you not like?

I think there is still some space to improve the default functionality of luigis box internal search. There are cases where we have to customize the engine to get better results. On the other hand the customization is very easy to use.

Which problems are you solving with the product?

Thanks to the SW we are able to get more relevant results within our website with thousands of pages. We used to have a lot of complaints about this functionality and after implementing the luigis box, we have solved all the problems and if there is any, we can handle it very quickyl thanks to the customization funcitonality.
Reply from Luigi's Box:

Thank you for your detailed feedback! We're glad Luigi's Box has improved your internal search and resolved past issues effectively. It's great to know customization has been easy! 👍

“Very much improved conversion rate”
5.0
T
Older than 12 months
Tomáš
Validated Reviewer
Head of CX at
Muziker
  • 51-1000 employees
  • Industry: Consumer Goods

What did you like?

Analytics for an improved conversion rate, suggestions for the products to buy, missed opportunities, basically a first page of the LB when you open the tool is awesome and gives you all the hints straight from the beginning.

What did you not like?

Usage of the tool might be a little complicated for a newcomer as well as searching for some scenarios to set up is also a little complicated.

Which problems are you solving with the product?

Improved warehouse fullfilment, Improved conversion rates and Improved CX
Reply from Luigi's Box:

Thank you for your feedback! It's fantastic to hear that Luigi's Box has helped improve conversion rates and customer experience at Muziker 🎶

“Excellent solution that our entire company praises”
5.0
T
Older than 12 months
Tomáš
Validated Reviewer
E-shop administrator at
IBO s.r.o.
  • 51-1000 employees
  • Industry: Retail

What did you like?

Luigi's Box provides our customers with relevant search results, full text search. Graphically clear solution, very well managed and responsive design for mobile devices. This causes an increase in conversions.

What did you not like?

We've been using the Luigi's Box solution for a short time, and we haven't found any flaws yet. If there was something we needed to adapt to the needs of our company, the professional Luigi's Box team helped us with everything.

Which problems are you solving with the product?

It provides our customers with relevant results when searching for products even when entering synonyms.
Reply from Luigi's Box:

Thank you for your kind words! We're delighted that Luigi's Box has enhanced search relevance in your e-shop! 👍

What did you like?

Its very automated with all the necessary features part of the basic package without the need to upgrade (pay more money) - rules, synonyms, product boosting, and even A/B testing. Impeccable customer service as well.

What did you not like?

Analytics. Its a bit confusing, hard to read, can not do period over period comparisons and also can not track most metrics over time (missing line charts)

Which problems are you solving with the product?

Search relevance. It performs better out of the box than previous tools we used. Machine learning also continually improves conversion (we checked using Google Analytics to be independent).
Reply from Luigi's Box:

Thank you! We’re glad Luigi’s Box meets your needs with its automation and robust features 👍

“Extensive analytics, searchbox made better”
5.0
M
Older than 12 months
Miroslav
Validated Reviewer
CEO at
parfumerka.eu
  • 1-50 employees
  • Industry: Cosmetics

What did you like?

Search functionality - intuitive and intelligent searchbox providing accurate and relevant search results, useful analytics that we can use to determine a lot of things. Correctly fixes incorrect input and typos.

What did you not like?

Have been using Luigis box for 2+ years, and my experience is only positive. No negatives. If I had to find anything that I would dislike, it would be price.

Which problems are you solving with the product?

Found out what do customers miss on our website, customers can always find whatever they were looking for. Might have increased conversion rates as well. It also makes customers path to product much shorted through redirects. I also like to look for searches without results and searches without clicks to determine products that our customers are looking for and cant find.
Reply from Luigi's Box:

Thank you! We're thrilled to hear Luigi's Box has been a valuable tool for over two years, enhancing search functionality 🔎

“LB ist ein großartiger Geschäftspartner für Ihren E-Shop”
4.5
V
Older than 12 months
Veronika
Validated Reviewer
E-shop manager at
Izomat stavebniny, s.r.o.
  • 51-1000 employees
  • Industry: Building Materials

What did you like?

Ich schätze die große Auswahl an Möglichkeiten, die Luigis Box bietet. Wir haben eine breite und komplexe Produktpalette, daher freuen wir uns, dass LB einige Funktionen für uns entwickeln kann.

What did you not like?

Manchmal fehlen uns Informationen über neue Funktionalitäten in der LB-Anwendung.

Which problems are you solving with the product?

Die Suchmaschine hilft unseren Kunden, im richtigen Moment zu finden, was sie brauchen. Für uns ist es auch wichtig, dass die Luigis Box-Suche mit der Lagerverfügbarkeit unserer Produkte arbeiten kann, damit wir alle Geschäfte im E-Shop haben können. Ich schätze auch Personalisierung und Produktempfehlungen. Es hilft, die Conversion-Rate zu erhöhen.
“Excellent search engine”
5.0
Z
Older than 12 months
Zoltán
Validated Reviewer
Shopmanagement Teamleader at
Berlin Brands Group a.s.
  • 51-1000 employees
  • Industry: Consumer Goods

What did you like?

- a significant increase in the conversion rate from search - many options for optimization and personalization of the search - easy to use, even new employee can immediately start working with LB - customer support with very quick response

What did you not like?

- price for the service, but it is rather a matter of negotiation - more 3rd party tool connections

Which problems are you solving with the product?

We tried to increase the conversion rate from search, because we only used simple search, which did not help customers find what they were looking for. That is why we decided to implement Luigi's Box that significantly increased the conversion rate. We can push our products in campaigns better using Luigi's Box and constantly optimize results.
Reply from Luigi's Box:

Thank you! 👍 We're glad Luigi's Box has significantly improved your conversion rates and provided a user-friendly experience.

“Testimonials with Luigi´s Box”
5.0
M
Older than 12 months
Monika
Validated Reviewer
Content Specialist at
FixServis
  • 51-1000 employees
  • Industry: Electrical/Electronic Manufacturing

What did you like?

A simple and very important application for the growth of e-shops. Significantly improved search with Autocomplete. Setting synonyms for different product names = 1 same product. Thanks to the implementation of Luigi's Box, we understand more about customer behaviour. Liugi´s Box team is always willing to help.

What did you not like?

So far we have not encountered a more serious problem. Everything we have needed has been solved by ourselves or with the support of the Luigi's Box team.

Which problems are you solving with the product?

Luigi's Box helps us with data on customer buying behaviour, product search accuracy and turning visitors into buyers. Customers find what they're looking for quickly.
Reply from Luigi's Box:

Thank you, Monika! We're thrilled to hear how Luigi's Box has supported the growth of your e-shop by improving search functionality and helping you understand customer behavior 🔎

“Review after 2 years of using Luigi\'s Box in mobile spare parts eccom. industry”
5.0
I
Older than 12 months
Igor
Validated Reviewer
Head of Marketing, Project manager at
iFix s.r.o.
  • 51-1000 employees
  • Industry: Electrical/Electronic Manufacturing

What did you like?

Luigi's Box has been instrumental in improving the performance of our online store. Its advanced analytics provide valuable insights into customer search behavior, allowing us to make data-driven decisions.

What did you not like?

Setting up advanced features can be complex and requires a learning curve, sometimes necessitating additional assistance to maximize their potential. Fortunately, their support team is excellent and always ready to help with any issues.

Which problems are you solving with the product?

My experience with this product has been generally positive. It works well and meets my expectations, offering useful features and reliable quality. Although there is a slight learning curve with some advanced options, the advantages far outweigh this minor hurdle. The customer support team is helpful and responsive, making the process easier. I am happy with my purchase and would recommend this product to others.
Reply from Luigi's Box:

Thank you! It's fantastic to hear that Luigi's Box has been instrumental in enhancing your online store's performance and providing valuable insights. We’re always here to help with advanced features—your recommendation means a lot! 🙌

“LuigiBox is great and Intelligent tool for searching ”
5.0
P
Older than 12 months
Patrik
Validated Reviewer
IT Support at
Wilsondo
  • 51-1000 employees
  • Industry: Möbel

What did you like?

Using Luigi Box helps me understand what customers are currently interested in, what trends are popular right now, and which categories they search for most often. It integrates easily with Shoptet; while working with the tool requires some time, its complexity is outstanding.

What did you not like?

For very small eshops, it may seem expensive, but the money will be returned very quickly in conversions.

Which problems are you solving with the product?

In our company, we needed to increase conversions, understand customer behavior in the e-shop and simplify their search. Also analyze our trends on the e-shop.
Reply from Luigi's Box:

Thank you! We're glad Luigi's Box has helped you understand customer behavior, simplify searches, and boost conversions 👍

“Great searching tool for your web”
5.0
T
Older than 12 months
Tomas
Validated Reviewer
Internet shop administrator at
Auto Hotarek
  • 1-50 employees
  • Industry: Retail

What did you like?

Self learning algorithm provides our customers with top quality searching results and that of course increase our sales and conversions. Besides searching there is also recommender as a part of the package. Recommender (obviously from its name) recommends products based on customers browsing and searching history. These recomendations are part of product page, not searching results which looks more naturally. Also banner campaigns is great tool to promote products in search results. All these features simply help to increase the sales in general.

What did you not like?

For some one it might be too expensive. The product seems a bit pricy at the beginning but in the end it pays of.

Which problems are you solving with the product?

Serching results of our internet shop were very poor and low quality. Luigi's box did a great job by providing precise searching results to our customers and helped greatly increse conversions from search results.
Reply from Luigi's Box:

Thank you, Tomas! We're thrilled to hear that Luigi's Box's self-learning algorithm, recommender, and banner campaigns have significantly improved your results and boosted sales 🌟

“Luigi finds everything”
5.0
T
Older than 12 months
Tomáš
Validated Reviewer
Product owner at
UNI HOBBY
  • 51-1000 employees
  • Industry: Retail

What did you like?

Customized solutions for each customer. Small and large companies. Connection via feed or API. It is necessary to place a simple script on your website. - possibility of own synonyms - support - relevant results

What did you not like?

system does not learn completely by itself it must learn based on the goods segment some features are paid for or have to wait for development to become free.

Which problems are you solving with the product?

For me it is a great functionality that solved complete search on our website. Luigi can completely rewrite your website
Reply from Luigi's Box:

Thank you! We're delighted to know Luigi's Box has provided tailored solutions and improved your website's search functionality 🛠️

“Your E-Commerce Game Changer”
5.0
M
Older than 12 months
Marek
Validated Reviewer
Product Manager
  • 51-1000 employees
  • Industry: Fashion

What did you like?

We absolutely love the intuitive search functionality that Luigis Box offers. It's incredibly accurate and helps our customers find exactly what theyre looking for in no time. Plus, the seamless integration into our website was a breeze, and the support team has been fantastic whenever weve needed assistance. Overall, Luigis Box has significantly enhanced our users experience, and we couldnt be happier with it!

What did you not like?

We ve found nothing to dislike about Luigis Box. It has consistently delivered exceptional search functionality and seamless integration, making it an invaluable asset to our business.

Which problems are you solving with the product?

We've integrated Luigi's Box into our daily workflow, and it's been a real asset. It helps us tackle various e-commerce challenges, especially in optimizing our search functionality to improve customer experience. From fine-tuning product searches to enhancing our overall online presence, Luigi's Box has become an essential tool in our toolkit.
Reply from Luigi's Box:

Thank you, for sharing your experience! We're delighted to hear how Luigi's Box has improved your search functionality and overall customer experience 👍

“Luigisbox - the search tool you need for your website”
5.0
M
Older than 12 months
Matej
Validated Reviewer
project/product manager at
FC Ecom s.r.o. (FACTCOOL)
  • 51-1000 employees
  • Industry: Retail

What did you like?

The ease of imlementaion is superb. Our team on content really like the application where they have a broad variety of adjustments. Also like the growth of results with searches.

What did you not like?

If there is any problem, they solve it quickly without any hassle. Their efficiency and dedication ensure smooth operations at all times.

Which problems are you solving with the product?

Search- we use it to replace our solution which is basic. Luigisbox uses AI technologies that shows people what they are really seraching for.The advantage is, that they have years of experience behind them and they really know what works best.
Reply from Luigi's Box:

Thank you, for your feedback! We're thrilled that Luigi's Box has improved search results. It's great to hear our AI technology is making a difference.

“Luigi's Box helps e-shops improve product search for customers, leading to higher sales.”
4.5
M
Older than 12 months
Martina
Validated Reviewer
IT tester at
Factcool
  • 51-1000 employees
  • Industry: Fashion

What did you like?

It provides e-shops with detailed data about customer search behavior, which allows us to optimize our sites for better results and adjust category names to be in line with SEO and customer search terms. I also appreciate the great help from support.. The product is very user friendly. With the help of synonyms, we can offer the customer what he is looking for. I also appreciate the great help from support.

What did you not like?

Luigi's Box may require investment to implement and operate.If the data is configured incorrectly, search results may not always be relevant to customers.

Which problems are you solving with the product?

Using Luigi's box, we gained valuable information about searches on our site. What we appreciate is the insight into customer searches, so we can approach and adapt to their needs and bring them more relevant search results according to their needs. In addition, Luigi's box also provides other advanced ways to increase visibility and revenue for specific products or categories.
Reply from Luigi's Box:

Thank you for your feedback! It's wonderful to hear Luigi's Box provides valuable insights into your customer behavior 👍

“Ein tolles Tool für E-Shops mit vielen Produkten und Kategorien”
4.5
M
Older than 12 months
Miroslav
Validated Reviewer
Spezialist für digitales Marketing at
Kondela
  • 51-1000 employees
  • Industry: Möbel

What did you like?

Es ist großartig zu sehen, wonach Webbesucher in unserem E-Shop suchen wollten und es nicht gefunden haben. Dadurch können wir unser Produktangebot um Produkte erweitern, an denen die Besucher wirklich interessiert sind.

What did you not like?

Beim Einrichten von Bannerwerbung dauert es lange, bis die Banner erscheinen. Außerdem dauert es nach dem Entfernen der Bannerwerbung lange, bis die Banner aus der Suche entfernt werden.

Which problems are you solving with the product?

Dank Luigis Box können wir die Kunden in unserem E-Shop halten, da er auch bei Tippfehlern im Text suchen kann, und wir können herausfinden, welche Produkte potenziell verkauft werden könnten, da Besucher sie bei uns nicht finden können, wir aber schon Sehen Sie, wonach sie in der Geschichte gesucht haben.
Reply from Luigi's Box:

Vielen Dank für Ihre Bewertung! Es ist großartig zu sehen, wie Luigi's Box Ihnen geholfen hat, Kundeninteressen zu entdecken und Ihr Produktsortiment zu erweitern 👍

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