Luigi's Box Reviews (70)

AI-generated summary
What users say about Luigi's Box
Based on 70 reviews

Luigi's Box is praised for its intelligent search functionality, which improves product visibility and delivers relevant results, often increasing conversion rates. Many appreciate the detailed analytics dashboards that offer insights into customer behavior. The responsive customer support is also frequently mentioned. Some find the initial setup and advanced feature configuration complex, and a few mention the cost as a potential concern, particularly for smaller businesses. Others would like more customization options and historical data in analytics.

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“It gets the job done”
4.0
A
In the last 12 months
Adam
Validated Reviewer
Purchase manager at
Kovian s.r.o.
  • 51-1000 employees
  • Industry: Building Materials
Use cases:
Content Recommendation

What did you like?

1. Advanced AI-powered search 2. Personalization & Recommendations 3. Comprehensive Analytics 4. Improved Search Performance & Revenue Growth

What did you not like?

The implementation time takes a long time but that is not a fault of the program, it just needs data you have to put in manually

Which problems are you solving with the product?

Tracking what customers look for so we can implement new goods into our portfolio. Helping cusotmers finding what they need.
Reply from Luigi's Box:

Thanks, Adam! 😊 We're happy Luigi’s Box helps you boost performance and understand your customers better. 🚀

What did you like?

Since we started using Luigi's Box, we've seen it improve the UX on our website. We are pleased to see that: search has improved significantly, the administration is clear and intuitive, plus the Luigi's Box support team responds quickly and is always willing to help.

What did you not like?

Everything runs smoothly and works the way we need it to, with no issues at all.

Which problems are you solving with the product?

It’s much easier to manage search, autocomplete, and product recommendations now. The dashboard is straightforward, and even my non-technical colleagues can make adjustments without any issues.
Reply from Luigi's Box:

Thank you, Kamila! We’re glad to hear that Luigi’s Box has enhanced your website’s UX and made search management a breeze! A clear and intuitive dashboard is exactly what we aim for, and it’s great to know that even non-technical colleagues find it easy to use. ✨

“Greatly improved search - thank you!”
5.0
V
In the last 12 months
Veronika
Validated Reviewer
Content and SEO specialist at
Easy Redmine
  • 51-1000 employees
  • Industry: Marketing and Advertising
Use cases:
Content RecommendationE-Commerce AnalyticsOnsite Search

What did you like?

Customers can now find what they need on our website almost instantly. This leads to a better customer experience. The integration was seamless and whenever we needed help, Luigi's Box support team was exceptional.

What did you not like?

We have no complaints. Everything is working properly. Our needs were met and solved.

Which problems are you solving with the product?

"Thanks to Luigi's Box, our search is better and significantly helps our users to quickly find the products and texts they want. Our users are happier and we see that conversion rates have increased.
Reply from Luigi's Box:

Thank you, Veronika! 😊 We love hearing that Luigi’s Box has made finding products and content faster and easier for your users – a smooth search experience is what it’s all about! 🚀

It’s also great to hear that the integration was seamless and that our support team was there when you needed them.

Wishing you even more happy users and growing conversions! 📈🔍✨

“Luigi's Box provides a perfect support”
5.0
J
In the last 12 months
Jakub
Validated Reviewer
Head of marketing at
Easy Redmine
  • 51-1000 employees
  • Industry: Marketing and Advertising
Use cases:
E-Commerce SearchOnsite Search

What did you like?

I'm glad that LB has enough settings - the search reports are very useful for us. Those insights help us understand our users' search behavior. In addition, the Luigi's Box customer support team stands out for their efficiency - they respond quickly and accurately.

What did you not like?

I have no complaints, we are very happy with Luigi's Box. I have no reason to switch to anything else right now.

Which problems are you solving with the product?

We wanted to improve the search experience for our users, and as a result, we saw an increase in revenue.
Reply from Luigi's Box:

Thank you, Jakub! We’re delighted to hear that Luigi’s Box is helping you gain valuable insights into user behavior and that the search reports are useful for you 📊🚀

Wishing you even more search success and continued growth! 🔍📈

“Luigi's Box helps our customers navigate our website”
5.0
M
In the last 12 months
Mikhail
Validated Reviewer
Project marketing manager at
Easy Redmine
  • 51-1000 employees
  • Industry: Marketing and Advertising
Use cases:
AI Sales PersonalizationContent RecommendationOnsite Search

What did you like?

Our users find the autocomplete feature particularly useful - this is especially for users who don't have a clear idea of what they're looking for. The autocomplete guides them to relevant texts, categories, or products.

What did you not like?

We are happy with Luigi's Box and recommend it. I don't see any struggles with product.

Which problems are you solving with the product?

Luigi's Box search data provides us with useful information and helps us to improve our offer. Our goal is to make it easy for users to find what they need on our website.
Reply from Luigi's Box:

Thank you, Mikhail! We’re glad to hear that the autocomplete feature is making a real difference for your users – guiding them seamlessly to what they need is exactly what we love to do! 🔎✨

And a big thanks for the recommendation! It’s always great to know Luigi’s Box is helping businesses like yours improve their offerings with valuable search insights. 🚀

“Gutes Tool mit vielen Anpassungsmöglichkeiten”
4.0
D
In the last 12 months
Damira
Validated Reviewer
Product Owner at
AKKU SYS
  • 51-1000 employees
  • Industry: Retail
Use cases:
E-Commerce SearchE-Commerce Tools

What did you like?

Die Implementierung war sehr einfach und der Support von Luigi's Box reagiert sehr schnell. Außerdem konnten wir mit nur wenigen Anpassungen unsere Suche verbessern.

What did you not like?

Hier passt das Preis-Leistungs-Verhältnis. Aktuell gibt es hier noch nichts was mir nicht gefällt.

Which problems are you solving with the product?

Unsere Suche war vor der Nutzung von Luigi's Box nicht besonders gut. Mit der neuen Suche konnten wir das ändern und schaffen so ein besseres Kundenerlebnis.
Reply from Luigi's Box:

Vielen Dank für Ihre Bewertung! Wir freuen uns, dass Sie die einfache Implementierung und den schnellen Support geschätzt haben 👍

“A useful tool to increase success”
5.0
M
Older than 12 months
Mário
Validated Reviewer
CMO at
Royal Gastro
  • 1-50 employees
  • Industry: Food & Beverages
Use cases:
Content RecommendationE-Commerce SearchOnsite Search

What did you like?

Support. I was surprised how quickly Luigi's Box staff responded and resolved requests. The product ensures that we increase sales through both search and referral. The customer finds what he is looking for or is recommended the right product to purchase. Exceptionally good support. Fast, kind and professional.

What did you not like?

nothing. very good experience with everything. Good product with results. I recommend

Which problems are you solving with the product?

The product ensures that we increase sales through both search and referral. The customer finds what he is looking for or is recommended the right product to purchase. Exceptionally good support. Fast, kind and professional.
Reply from Luigi's Box:

Thank you for your review, and we appreciate your words about our support! 👍

“After implementing Luigi's Box, everything finally started running the way it should”
5.0
J
Older than 12 months
Ján
Validated Reviewer
Graphic Designer at
KOVIAN s.r.o.
  • 51-1000 employees
  • Industry: Construction
Use cases:
Onsite Search

What did you like?

-Allows instant adjustment of the product offering and marketing campaigns based on current trends and customer demand. -The system automatically suggests related products. -Intuitiveness saves time and simplifies management, increasing efficiency and enabling quick responses to market needs

What did you not like?

– the system is great, but you need to play around with it a bit to really get the hang of it

Which problems are you solving with the product?

Using Luigi's Box has brought us significant progress. The information it provides about customer searches is priceless. We can dive into search trends, find out what customers are actually looking for, and adjust our offerings to deliver more relevant results. Not only does it help us improve search accuracy, but it also provides advanced tools to boost visibility and sales for specific products or categories that need more attention. But honestly, what I appreciate the most is the customer service. Our website has specific requirements, and whenever we requested customization or tailored features, the support team responded quickly and always got it right. This level of engagement and willingness to help is why I highly recommend Luigi's Box.
Reply from Luigi's Box:

Thank you for your review and we appreciate your saying that Luigi's Box has made visible progress for you. And thank you for recommending Luigi 's Box! 💙

“Fast, full of data and easy to use tool”
5.0
J
Older than 12 months
Jan
Validated Reviewer
Marketing specialist at
FORLIVING s.r.o.
  • 1-50 employees
  • Industry: Möbel
Use cases:
Onsite Search

What did you like?

I would start with their support, which is great, helpful and fast. The tool itself is providing a lot of data, it's administration is easy even for newcomers, features are rich and it's really fast.

What did you not like?

Nothing comes to my mind really, maybe some occasional bugs, but it's always easy to fix.

Which problems are you solving with the product?

Search results are more precious, it's giving us better data of what people search and what they don't.
Reply from Luigi's Box:

Thank you for your review 👍 We're glad Luigi's Box meets your needs with valuable insights and fast Search. Happy to hear our support team has been helpful! 🚀

“Quality reporting and visible results”
5.0
Ľ
Older than 12 months
Ľuboš
Validated Reviewer
Head of Operations at
Pilulka.sk
  • 51-1000 employees
  • Industry: Health, Wellness and Fitness
Use cases:
E-Commerce Platforms & Shop SystemsE-Commerce SearchE-Commerce Tools

What did you like?

I appreciate quality reporting and analytics, where you can see statistics of most searched keywords, most searched products etc. It really helps tu understand your business and your customers. As a result, we managed more than 10% revenue rise from search.

What did you not like?

I didn't find any weaknesses according to my experience and the way I have used it.

Which problems are you solving with the product?

As I have written, using quality reporting is a must to work with Luigisbox. We used reports as total revenue and bese selling products and keywords. What is a gamechanger is report of missing products and report of list opportinities, where you can fjnd what your customers are looking for and you are missing in your portfolio, so you can then find a supplier and brjng the prodict to your eshop.
Reply from Luigi's Box:

Thank you for your excellent review! It's great to hear how Luigi's Box has helped you achieve a significant revenue increase through quality reporting and analytics. We're glad the product insights and opportunities have been valuable for your e-shop. 🚀

“Very useful search engine and analytics tool”
5.0
A
Older than 12 months
Artur
Validated Reviewer
E-marketing coordinator at
Cyfrowe.pl
  • 51-1000 employees
  • Industry: Retail
Use cases:
E-Commerce SearchE-Commerce ToolsOnsite Search

What did you like?

What I like most is the ease and intuitiveness of working with this tool. Luigi's box also provides a lot of useful analytical data on customer behavior on the store's website. In addition, it is easy to implement

What did you not like?

I don't think I've found anything yet that would make it difficult to work with this tool

Which problems are you solving with the product?

The recommendation system in Luigi's box is a great marketing tool that allows you to generate more revenue, increase ROI, increase conversion rate and provide better customer experience
Reply from Luigi's Box:

Thank you, Artur, for highlighting the ease of use and the valuable analytics Luigi's Box provides. We're thrilled it has become a strong marketing tool for your business, driving revenue and enhancing the customer experience! 🌟

“Good performances with this tool”
4.5
w
Older than 12 months
william
Validated Reviewer
Traffic manager at
Medisafe
  • 51-1000 employees
  • Industry: Hospital & Health Care
Use cases:
E-Commerce ToolsE-MerchandisingEnterprise Search Software
+ 1 more

What did you like?

We use Luigi's Box as an internal search tool on our website. With a significant amount of searches, the tool allows us to optimize and highlight the right products. Today, we are very pleased with the results as we can effectively promote products.

What did you not like?

this tool is in English (we're a French team), so it's hard for us to understand very technical subjects

Which problems are you solving with the product?

Highlighting products, increasing conversions, understanding site users
Reply from Luigi's Box:

Merci, William, de partager votre expérience avec Luigi's Box ! C'est formidable de savoir que l'outil vous aide à optimiser et promouvoir efficacement les bons produits 👍

“Luigi’s Box is a powerful tool designed to enhance e-commerce experiences”
5.0
M
Older than 12 months
Matej
Validated Reviewer
sales representative at
I SEE IT
  • 1-50 employees
  • Industry: Retail
Use cases:
E-Commerce Platforms & Shop SystemsE-Commerce SearchOnsite Search

What did you like?

The search functionality is highly intuitive, providing accurate and relevant results quickly. It uses AI to understand user queries better and deliver precise product matches

What did you not like?

For smaller businesses, the cost might be a concern. Although the features are robust, the pricing can be on the higher side compared to some other solutions.

Which problems are you solving with the product?

By offering personalized recommendations and intelligent search results, Luigi’s Box helps increase conversion rates. Customers are more likely to purchase when they see products tailored to their preferences. With better search results and personalized recommendations, our business often see an increase in sales and average order value.
Reply from Luigi's Box:

Thank you, Matej, for your thoughtful feedback! It's wonderful to see how Luigi's Box's intuitive AI-driven search is enhancing your e-commerce experience and boosting conversions. 📈

“Perfect search engine and analytics tool for ecommerce.”
5.0
T
Older than 12 months
Tomáš
Validated Reviewer
Operations Manager at
I SEE IT, s.r.o.
  • 1-50 employees
  • Industry: Computer Hardware
Use cases:
E-Commerce Platforms & Shop SystemsE-Commerce SearchE-Commerce Tools

What did you like?

Very good tool, how to find out what people need from us. A visual effective dashboards and a lot of strategic information's about products and searches without results.

What did you not like?

I miss some historical data, for compares. YtoY or QtoQ. we can see only 3 months trends.

Which problems are you solving with the product?

The tool solved the problem of sorting and searching for goods on the website without having to laboriously classify the goods into categories and set their parameters. An ideal tool for finding what the customer needs.
Reply from Luigi's Box:

Thank you for sharing your experience! We're delighted to hear how Luigi's Box has streamlined sorting and searching for products on your site 🛍️

“Very satisfied with this platform”
5.0
N
Older than 12 months
Nikoleta
Validated Reviewer
Eshop manager at
Activelife
  • 1-50 employees
  • Industry: Health, Wellness and Fitness
Use cases:
E-Commerce Search

What did you like?

The most useful aspect of Luigi's Box is its ability to improve product visibility and search accuracy, leading to higher customer engagement and sales.

What did you not like?

To improve, a more user-friendly interface and enhanced customization options would be beneficial.

Which problems are you solving with the product?

- Luigi's Box helps us optimize product visibility through dynamic category displays and top product recommendations. - It enhances search accuracy with effective keyword management, making it easier for customers to find what they need. - The main advantage of using Luigi's Box is the boost in customer engagement and sales due to its powerful search and recommendation features.
Reply from Luigi's Box:

Thank you, Nikoleta, for highlighting the impact Luigi's Box has on improving product visibility and customer engagement 👍

What did you like?

The luigis box was very easy to implement for a relatively small cost. It helped us a lot with internal search optimiziation, which was very poor within our native CMS functionality. Also there is a possibility to look into some statistics and see how the solution performs.

What did you not like?

I think there is still some space to improve the default functionality of luigis box internal search. There are cases where we have to customize the engine to get better results. On the other hand the customization is very easy to use.

Which problems are you solving with the product?

Thanks to the SW we are able to get more relevant results within our website with thousands of pages. We used to have a lot of complaints about this functionality and after implementing the luigis box, we have solved all the problems and if there is any, we can handle it very quickyl thanks to the customization funcitonality.
Reply from Luigi's Box:

Thank you for your detailed feedback! We're glad Luigi's Box has improved your internal search and resolved past issues effectively. It's great to know customization has been easy! 👍

“Very much improved conversion rate”
5.0
T
Older than 12 months
Tomáš
Validated Reviewer
Head of CX at
Muziker
  • 51-1000 employees
  • Industry: Consumer Goods
Use cases:
E-Commerce SearchE-Commerce ToolsOnsite Search

What did you like?

Analytics for an improved conversion rate, suggestions for the products to buy, missed opportunities, basically a first page of the LB when you open the tool is awesome and gives you all the hints straight from the beginning.

What did you not like?

Usage of the tool might be a little complicated for a newcomer as well as searching for some scenarios to set up is also a little complicated.

Which problems are you solving with the product?

Improved warehouse fullfilment, Improved conversion rates and Improved CX
Reply from Luigi's Box:

Thank you for your feedback! It's fantastic to hear that Luigi's Box has helped improve conversion rates and customer experience at Muziker 🎶

“Excellent solution that our entire company praises”
5.0
T
Older than 12 months
Tomáš
Validated Reviewer
E-shop administrator at
IBO s.r.o.
  • 51-1000 employees
  • Industry: Retail
Use cases:
Onsite Search

What did you like?

Luigi's Box provides our customers with relevant search results, full text search. Graphically clear solution, very well managed and responsive design for mobile devices. This causes an increase in conversions.

What did you not like?

We've been using the Luigi's Box solution for a short time, and we haven't found any flaws yet. If there was something we needed to adapt to the needs of our company, the professional Luigi's Box team helped us with everything.

Which problems are you solving with the product?

It provides our customers with relevant results when searching for products even when entering synonyms.
Reply from Luigi's Box:

Thank you for your kind words! We're delighted that Luigi's Box has enhanced search relevance in your e-shop! 👍

What did you like?

Its very automated with all the necessary features part of the basic package without the need to upgrade (pay more money) - rules, synonyms, product boosting, and even A/B testing. Impeccable customer service as well.

What did you not like?

Analytics. Its a bit confusing, hard to read, can not do period over period comparisons and also can not track most metrics over time (missing line charts)

Which problems are you solving with the product?

Search relevance. It performs better out of the box than previous tools we used. Machine learning also continually improves conversion (we checked using Google Analytics to be independent).
Reply from Luigi's Box:

Thank you! We’re glad Luigi’s Box meets your needs with its automation and robust features 👍

“Extensive analytics, searchbox made better”
5.0
M
Older than 12 months
Miroslav
Validated Reviewer
CEO at
parfumerka.eu
  • 1-50 employees
  • Industry: Cosmetics
Use cases:
Onsite Search

What did you like?

Search functionality - intuitive and intelligent searchbox providing accurate and relevant search results, useful analytics that we can use to determine a lot of things. Correctly fixes incorrect input and typos.

What did you not like?

Have been using Luigis box for 2+ years, and my experience is only positive. No negatives. If I had to find anything that I would dislike, it would be price.

Which problems are you solving with the product?

Found out what do customers miss on our website, customers can always find whatever they were looking for. Might have increased conversion rates as well. It also makes customers path to product much shorted through redirects. I also like to look for searches without results and searches without clicks to determine products that our customers are looking for and cant find.
Reply from Luigi's Box:

Thank you! We're thrilled to hear Luigi's Box has been a valuable tool for over two years, enhancing search functionality 🔎

“LB ist ein großartiger Geschäftspartner für Ihren E-Shop”
4.5
V
Older than 12 months
Veronika
Validated Reviewer
E-shop manager at
Izomat stavebniny, s.r.o.
  • 51-1000 employees
  • Industry: Building Materials
Use cases:
E-Commerce SearchE-Commerce ToolsOnsite Search

What did you like?

Ich schätze die große Auswahl an Möglichkeiten, die Luigis Box bietet. Wir haben eine breite und komplexe Produktpalette, daher freuen wir uns, dass LB einige Funktionen für uns entwickeln kann.

What did you not like?

Manchmal fehlen uns Informationen über neue Funktionalitäten in der LB-Anwendung.

Which problems are you solving with the product?

Die Suchmaschine hilft unseren Kunden, im richtigen Moment zu finden, was sie brauchen. Für uns ist es auch wichtig, dass die Luigis Box-Suche mit der Lagerverfügbarkeit unserer Produkte arbeiten kann, damit wir alle Geschäfte im E-Shop haben können. Ich schätze auch Personalisierung und Produktempfehlungen. Es hilft, die Conversion-Rate zu erhöhen.
“Excellent search engine”
5.0
Z
Older than 12 months
Zoltán
Validated Reviewer
Shopmanagement Teamleader at
Berlin Brands Group a.s.
  • 51-1000 employees
  • Industry: Consumer Goods
Use cases:
E-MerchandisingOnsite Search

What did you like?

- a significant increase in the conversion rate from search - many options for optimization and personalization of the search - easy to use, even new employee can immediately start working with LB - customer support with very quick response

What did you not like?

- price for the service, but it is rather a matter of negotiation - more 3rd party tool connections

Which problems are you solving with the product?

We tried to increase the conversion rate from search, because we only used simple search, which did not help customers find what they were looking for. That is why we decided to implement Luigi's Box that significantly increased the conversion rate. We can push our products in campaigns better using Luigi's Box and constantly optimize results.
Reply from Luigi's Box:

Thank you! 👍 We're glad Luigi's Box has significantly improved your conversion rates and provided a user-friendly experience.

“Review after 2 years of using Luigi\'s Box in mobile spare parts eccom. industry”
5.0
I
Older than 12 months
Igor
Validated Reviewer
Head of Marketing, Project manager at
iFix s.r.o.
  • 51-1000 employees
  • Industry: Electrical/Electronic Manufacturing
Use cases:
E-Commerce SearchE-Commerce ToolsEnterprise Search Software
+ 1 more

What did you like?

Luigi's Box has been instrumental in improving the performance of our online store. Its advanced analytics provide valuable insights into customer search behavior, allowing us to make data-driven decisions.

What did you not like?

Setting up advanced features can be complex and requires a learning curve, sometimes necessitating additional assistance to maximize their potential. Fortunately, their support team is excellent and always ready to help with any issues.

Which problems are you solving with the product?

My experience with this product has been generally positive. It works well and meets my expectations, offering useful features and reliable quality. Although there is a slight learning curve with some advanced options, the advantages far outweigh this minor hurdle. The customer support team is helpful and responsive, making the process easier. I am happy with my purchase and would recommend this product to others.
Reply from Luigi's Box:

Thank you! It's fantastic to hear that Luigi's Box has been instrumental in enhancing your online store's performance and providing valuable insights. We’re always here to help with advanced features—your recommendation means a lot! 🙌

“LuigiBox is great and Intelligent tool for searching ”
5.0
P
Older than 12 months
Patrik
Validated Reviewer
IT Support at
Wilsondo
  • 51-1000 employees
  • Industry: Möbel
Use cases:
E-Commerce Platforms & Shop SystemsE-Commerce SearchE-Commerce Tools
+ 1 more

What did you like?

Using Luigi Box helps me understand what customers are currently interested in, what trends are popular right now, and which categories they search for most often. It integrates easily with Shoptet; while working with the tool requires some time, its complexity is outstanding.

What did you not like?

For very small eshops, it may seem expensive, but the money will be returned very quickly in conversions.

Which problems are you solving with the product?

In our company, we needed to increase conversions, understand customer behavior in the e-shop and simplify their search. Also analyze our trends on the e-shop.
Reply from Luigi's Box:

Thank you! We're glad Luigi's Box has helped you understand customer behavior, simplify searches, and boost conversions 👍

“Great searching tool for your web”
5.0
T
Older than 12 months
Tomas
Validated Reviewer
Internet shop administrator at
Auto Hotarek
  • 1-50 employees
  • Industry: Retail
Use cases:
E-Commerce SearchE-Commerce Tools

What did you like?

Self learning algorithm provides our customers with top quality searching results and that of course increase our sales and conversions. Besides searching there is also recommender as a part of the package. Recommender (obviously from its name) recommends products based on customers browsing and searching history. These recomendations are part of product page, not searching results which looks more naturally. Also banner campaigns is great tool to promote products in search results. All these features simply help to increase the sales in general.

What did you not like?

For some one it might be too expensive. The product seems a bit pricy at the beginning but in the end it pays of.

Which problems are you solving with the product?

Serching results of our internet shop were very poor and low quality. Luigi's box did a great job by providing precise searching results to our customers and helped greatly increse conversions from search results.
Reply from Luigi's Box:

Thank you, Tomas! We're thrilled to hear that Luigi's Box's self-learning algorithm, recommender, and banner campaigns have significantly improved your results and boosted sales 🌟

“Luigi finds everything”
5.0
T
Older than 12 months
Tomáš
Validated Reviewer
Product owner at
UNI HOBBY
  • 51-1000 employees
  • Industry: Retail
Use cases:
E-Commerce Platforms & Shop Systems

What did you like?

Customized solutions for each customer. Small and large companies. Connection via feed or API. It is necessary to place a simple script on your website. - possibility of own synonyms - support - relevant results

What did you not like?

system does not learn completely by itself it must learn based on the goods segment some features are paid for or have to wait for development to become free.

Which problems are you solving with the product?

For me it is a great functionality that solved complete search on our website. Luigi can completely rewrite your website
Reply from Luigi's Box:

Thank you! We're delighted to know Luigi's Box has provided tailored solutions and improved your website's search functionality 🛠️

“Your E-Commerce Game Changer”
5.0
M
Older than 12 months
Marek
Validated Reviewer
Product Manager
  • 51-1000 employees
  • Industry: Fashion
Use cases:
E-Commerce Search

What did you like?

We absolutely love the intuitive search functionality that Luigis Box offers. It's incredibly accurate and helps our customers find exactly what theyre looking for in no time. Plus, the seamless integration into our website was a breeze, and the support team has been fantastic whenever weve needed assistance. Overall, Luigis Box has significantly enhanced our users experience, and we couldnt be happier with it!

What did you not like?

We ve found nothing to dislike about Luigis Box. It has consistently delivered exceptional search functionality and seamless integration, making it an invaluable asset to our business.

Which problems are you solving with the product?

We've integrated Luigi's Box into our daily workflow, and it's been a real asset. It helps us tackle various e-commerce challenges, especially in optimizing our search functionality to improve customer experience. From fine-tuning product searches to enhancing our overall online presence, Luigi's Box has become an essential tool in our toolkit.
Reply from Luigi's Box:

Thank you, for sharing your experience! We're delighted to hear how Luigi's Box has improved your search functionality and overall customer experience 👍

“Luigisbox - the search tool you need for your website”
5.0
M
Older than 12 months
Matej
Validated Reviewer
project/product manager at
FC Ecom s.r.o. (FACTCOOL)
  • 51-1000 employees
  • Industry: Retail
Use cases:
E-Commerce SearchOnsite Search

What did you like?

The ease of imlementaion is superb. Our team on content really like the application where they have a broad variety of adjustments. Also like the growth of results with searches.

What did you not like?

If there is any problem, they solve it quickly without any hassle. Their efficiency and dedication ensure smooth operations at all times.

Which problems are you solving with the product?

Search- we use it to replace our solution which is basic. Luigisbox uses AI technologies that shows people what they are really seraching for.The advantage is, that they have years of experience behind them and they really know what works best.
Reply from Luigi's Box:

Thank you, for your feedback! We're thrilled that Luigi's Box has improved search results. It's great to hear our AI technology is making a difference.

“Luigi's Box helps e-shops improve product search for customers, leading to higher sales.”
4.5
M
Older than 12 months
Martina
Validated Reviewer
IT tester at
Factcool
  • 51-1000 employees
  • Industry: Fashion
Use cases:
E-Commerce Search

What did you like?

It provides e-shops with detailed data about customer search behavior, which allows us to optimize our sites for better results and adjust category names to be in line with SEO and customer search terms. I also appreciate the great help from support.. The product is very user friendly. With the help of synonyms, we can offer the customer what he is looking for. I also appreciate the great help from support.

What did you not like?

Luigi's Box may require investment to implement and operate.If the data is configured incorrectly, search results may not always be relevant to customers.

Which problems are you solving with the product?

Using Luigi's box, we gained valuable information about searches on our site. What we appreciate is the insight into customer searches, so we can approach and adapt to their needs and bring them more relevant search results according to their needs. In addition, Luigi's box also provides other advanced ways to increase visibility and revenue for specific products or categories.
Reply from Luigi's Box:

Thank you for your feedback! It's wonderful to hear Luigi's Box provides valuable insights into your customer behavior 👍

“Ein tolles Tool für E-Shops mit vielen Produkten und Kategorien”
4.5
M
Older than 12 months
Miroslav
Validated Reviewer
Spezialist für digitales Marketing at
Kondela
  • 51-1000 employees
  • Industry: Möbel
Use cases:
E-Commerce Platforms & Shop SystemsE-Commerce SearchE-Commerce Tools

What did you like?

Es ist großartig zu sehen, wonach Webbesucher in unserem E-Shop suchen wollten und es nicht gefunden haben. Dadurch können wir unser Produktangebot um Produkte erweitern, an denen die Besucher wirklich interessiert sind.

What did you not like?

Beim Einrichten von Bannerwerbung dauert es lange, bis die Banner erscheinen. Außerdem dauert es nach dem Entfernen der Bannerwerbung lange, bis die Banner aus der Suche entfernt werden.

Which problems are you solving with the product?

Dank Luigis Box können wir die Kunden in unserem E-Shop halten, da er auch bei Tippfehlern im Text suchen kann, und wir können herausfinden, welche Produkte potenziell verkauft werden könnten, da Besucher sie bei uns nicht finden können, wir aber schon Sehen Sie, wonach sie in der Geschichte gesucht haben.
Reply from Luigi's Box:

Vielen Dank für Ihre Bewertung! Es ist großartig zu sehen, wie Luigi's Box Ihnen geholfen hat, Kundeninteressen zu entdecken und Ihr Produktsortiment zu erweitern 👍

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