Luigi's Box Reviews

Die Stärken von Luigi’s Box liegen ganz klar in der einfachen Bedienung und der durchdachten Optimierung. Besonders schätzen wir in unserem Unternehmen die umfangreichen Analysefunktionen und nutzen alle Möglichkeiten, die das Tool bietet. Ein weiterer Pluspunkt ist das schnelle Support-Team, das Herausforderungen umgehend löst – die Kommunikation funktioniert absolut reibungslos.

Wenn wir auch ein paar Schwachpunkte nennen sollen, dann ergeben sich diese vor allem daraus, dass wir die Zahlen wirklich intensiv analysieren. In diesem Zusammenhang würden wir uns noch mehr Analysemöglichkeiten und eine noch höhere Genauigkeit der Kennzahlen wünschen.

- Das Hauptproblem, das wir abdecken möchten, ist die Orientierung der Kunden auf unserer Website. Unser Menü umfasst eine große Anzahl von Kategorien und Artikeln, sodass es für Kunden manchmal schwierig ist, sich zurechtzufinden. Hier hilft uns Luigi’s Box am meisten. - Ein weiterer sehr wichtiger Zweck von Luigi’s Box ist der Recommender, mit dem wir unseren Kunden passende Zusatzprodukte anbieten können – also mehr Cross-Selling. - Und eine spannende Neuerung, die wir erst seit einem Jahr nutzen, ist der Verkauf von Suchpositionen an unsere Lieferanten – das bedeutet mehr direkte Marketing-Möglichkeiten.

Quick product search. Customers can find their way around more easily and are given an additional incentive to buy. Perfect service.

I have nothing to say. I am very satisfied. We are now expanding our cooperation.

Search, incentives for larger purchases, excellent sales analytics

Smart filtering, smart whisperer, recommender when going through the entire store. Possibility to customize the graphic template to our needs. Possibility to create URL links for items from different stock menus

Only the annual fee could be a bit less, but we understand that development and maintenance + adding new features costs something.

They have now helped us to increase the number of items at the URL link for items from various stock menus from 16 to infinity, which again has helped us to move further along in sending out newsletters etc.

It automatically corrects typos and misspellings in search queries, helping users find relevant products even with inaccurate input. The recommender system provides highly accurate and personalized suggestions, which noticeably increase the average order value. We’re seeing a high conversion rate directly from search results, proving that the search experience is optimized for real business performance.

No serious downsides, but some advanced settings take a bit of time to explore. Everything works great – perhaps just more flexibility in visual customization.

Luigi’s Box helps us solve the problem of inefficient search performance and poor product discoverability. Since implementation, we’ve seen a clear uplift in conversions coming from on-site search. It also saves us time thanks to automated typo correction and intelligent recommendations that reduce manual merchandising effort.

- intellingent search with typos correction, search suggestions and incremental search togehther with advanced analytics

- the cost can be more competitive, the implementation and configuration can be easier

We solved with LB on-site search, we are in the discussion about product recomendation option

Luigi’s Box helps up to 90% of e-shop visitors quickly find exactly what they are looking for — or what we want them to discover. Its powerful search and smart product recommendations significantly improve the customer experience and lead to higher conversion rates. In addition to its accurate and intuitive search capabilities, it offers detailed analytics and statistics that are essential for understanding customer behavior. These insights allow us to fine-tune our content, product offerings, and overall strategy to better meet the needs of our visitors and drive business growth.

There aren’t really any downsides, but to get the most out of the tool, it's important to invest some time in proper training. Understanding how to operate and configure it correctly is essential for achieving the best possible results and making full use of its powerful features.

Before we started using Luigi’s Box, many of our e-shop visitors struggled to easily find the products they were looking for in our website. This negatively affected their experience and likely impacted our conversion rates. Then we found out Luigi’s Box and decided to give it a try, and it turned out to be a great decision. The tool work really well for us, making product discovery faster and more intuitive for our customers, which has noticeably improved overall satisfaction and engagement.

Luigi’s Box bietet eine intelligente Suchfunktion, die relevante Ergebnisse schnell liefert, selbst bei Tippfehlern oder ungenauen Eingaben. Die Benutzeroberfläche ist übersichtlich und intuitiv gestaltet, was die Bedienung angenehm und einfach macht. Besonders nützlich finde ich die vielseitigen Anpassungsmöglichkeiten für Produktempfehlungen, die auf dem Nutzerverhalten basieren und die Conversion-Rate erhöhen können.

Die Einrichtung und Integration birgt einen recht hohen initialaufwand, vor allem ohne technische Vorkenntnisse. Eine Vielzahl der Anpassungen lassen sich nur durch das Entwicklerteam ändern.

Wir hatten eine Vielzahl an Kundenanfragen, welche auf der Suche nach einem gewissen Produkt waren, dieses im Shop aber aufgrund der schlechten Suchfunktion oder Schreibfehlern nicht finden konnten, diese Probleme gehören mit LuigisBox der Vergangenheit an. Kunden finden ihre Produkte deutlich schneller und bekommen auch alternativen angeboten.

Die Integration ist unkompliziert und schnell erledigt. Der Kundenservice reagiert prompt und kompetent auf Anfragen. Die Such- und Empfehlungslösungen verbessern die User Experience spürbar. Dashboard mit vielen Metrics.

Es wäre wünschenswert, wenn man das UI selbst im Detail anpassen könnte. Manche Suchergebnisse sind nicht ganz nachvollziehbar.

Es ist schnell eine Integration einer Suche ohne tiefgreifende technische Kenntnisse möglich. Man sieht genau, nach welchen Kriterien User gesucht haben.

I like that luigi made our search on online store better, in functionality but also in how search looks. For example, it gives good suggestion in search. If someone searches for apple trees , it gives him blog suggestion, top seller product, and then other suggestion

As far as i am concerned, it is very subjective, but i must say that price is a bit higher than what i expected, but worth it.

Luigi helps search of produtct (plants ) on our store

Das Produkt zeichnet sich durch seine einfache Bedienung, den durchdachten Funktionsumfang und vor allem den extrem guten Support aus.

Unser Sales Kontakt am Anfang lief etwas holprig und wir hatten ein paar mal kurzzeitige Serviceunterbrechungen bzw. langsam antwortende Systeme, die aber für unser Sevicelevel total akzeptabel waren.

Eine schnelle und präzise E-Commerce Produktsuche inkl. Analysefunktionen und Search Management sowie Produktempfehlungen mit individualisierten Empfehlngsstrategien lassen sich mit Luigi's Box schnell umsetzen.

Die Benutzerfreundlichkeit und wie intelligent das System auf Nutzereingaben reagiert. Besonders die Autovervollständigung und die Relevanz der Suchergebnisse sind für uns ein echter Gamechanger – das fühlt sich nicht nur smart an, das ist smart. Auch die detaillierten Reports sind super hilfreich, um unsere Kunden besser zu verstehen.

Das Dashboard könnte an manchen Stellen noch etwas intuitiver sein – manche Funktionen sind etwas versteckt und brauchen Einarbeitung. Aber das ist Meckern auf hohem Niveau.

Luigi’s Box verbessert unsere Produktsuche spürbar – Kunden finden schneller, was sie suchen. Die personalisierten Empfehlungen steigern unsere Conversion Rate und das Nutzererlebnis insgesamt.

Luigis Box findet bei generischen Suchanfragen gut passende Produkte. Die Suchergebnisse sind deutlich besser als bei bisher eingesetzten Produkten.

Neben der Suche planen wir auch das product listing mit Luigis Box durchführen zu lassen. Hier hatten wir beim Roll-Out aber noch technische Schwierigkeiten bei der Implementierung, obwohl es im Testshop funktionierte.

Der wesentliche Grund für die Auswahl war, dass wir uns bessere Suchergebnisse bei generischen Suchen erhofft haben. Mit den bisherigen Suchergebnissen hat sich dieses Ziel bereits erfüllt. Darüber hinaus werden wir das Product Listing und Recommendations mit Luigis Box generieren. Wir erhoffen uns dadurch eine höhere CVR und eine bessere UX.

Luigi's Box delivers incredibly accurate and relevant search results, helping our customers find what they’re looking for faster and more easily. The intuitive analytics dashboard provides valuable insights into customer behavior, allowing us to continuously optimize our product listings and improve conversions. Their customer support team is highly responsive and proactive, making the entire setup and optimization process seamless and efficient.

Some advanced customization options might require a bit of technical knowledge or support assistance to implement fully.

We were facing challenges with customers struggling to find specific products, and Luigi’s Box solved this by delivering fast, relevant, and personalized search results. The tool has significantly reduced search abandonment, leading to a noticeable increase in conversions and customer satisfaction. With detailed analytics and real-time insights, we’ve been able to make smarter product decisions and better align our offerings with what customers are actively looking for.

- Easy to understand tool - Intuitive user interface - Data driven engine - Not just search functinality but also other features such as recommenders

- Analytics (it woudl be great having connection to GA4, Adobe Analytics), Tracking code integration is not an easy and it must be adapted to the main site (if it is not done properly - missing data)

A flexible, data-driven search mechanism that dynamically aligns with user intent through synonym mapping.

1. Advanced AI-powered search 2. Personalization & Recommendations 3. Comprehensive Analytics 4. Improved Search Performance & Revenue Growth

The implementation time takes a long time but that is not a fault of the program, it just needs data you have to put in manually

Tracking what customers look for so we can implement new goods into our portfolio. Helping cusotmers finding what they need.

Since we started using Luigi's Box, we've seen it improve the UX on our website. We are pleased to see that: search has improved significantly, the administration is clear and intuitive, plus the Luigi's Box support team responds quickly and is always willing to help.

Everything runs smoothly and works the way we need it to, with no issues at all.

It’s much easier to manage search, autocomplete, and product recommendations now. The dashboard is straightforward, and even my non-technical colleagues can make adjustments without any issues.

Customers can now find what they need on our website almost instantly. This leads to a better customer experience. The integration was seamless and whenever we needed help, Luigi's Box support team was exceptional.

We have no complaints. Everything is working properly. Our needs were met and solved.

"Thanks to Luigi's Box, our search is better and significantly helps our users to quickly find the products and texts they want. Our users are happier and we see that conversion rates have increased.

I'm glad that LB has enough settings - the search reports are very useful for us. Those insights help us understand our users' search behavior. In addition, the Luigi's Box customer support team stands out for their efficiency - they respond quickly and accurately.

I have no complaints, we are very happy with Luigi's Box. I have no reason to switch to anything else right now.

We wanted to improve the search experience for our users, and as a result, we saw an increase in revenue.

Our users find the autocomplete feature particularly useful - this is especially for users who don't have a clear idea of what they're looking for. The autocomplete guides them to relevant texts, categories, or products.

We are happy with Luigi's Box and recommend it. I don't see any struggles with product.

Luigi's Box search data provides us with useful information and helps us to improve our offer. Our goal is to make it easy for users to find what they need on our website.

Die Implementierung war sehr einfach und der Support von Luigi's Box reagiert sehr schnell. Außerdem konnten wir mit nur wenigen Anpassungen unsere Suche verbessern.

Hier passt das Preis-Leistungs-Verhältnis. Aktuell gibt es hier noch nichts was mir nicht gefällt.

Unsere Suche war vor der Nutzung von Luigi's Box nicht besonders gut. Mit der neuen Suche konnten wir das ändern und schaffen so ein besseres Kundenerlebnis.

Support. I was surprised how quickly Luigi's Box staff responded and resolved requests. The product ensures that we increase sales through both search and referral. The customer finds what he is looking for or is recommended the right product to purchase. Exceptionally good support. Fast, kind and professional.

nothing. very good experience with everything. Good product with results. I recommend

The product ensures that we increase sales through both search and referral. The customer finds what he is looking for or is recommended the right product to purchase. Exceptionally good support. Fast, kind and professional.

-Allows instant adjustment of the product offering and marketing campaigns based on current trends and customer demand. -The system automatically suggests related products. -Intuitiveness saves time and simplifies management, increasing efficiency and enabling quick responses to market needs

– the system is great, but you need to play around with it a bit to really get the hang of it

Using Luigi's Box has brought us significant progress. The information it provides about customer searches is priceless. We can dive into search trends, find out what customers are actually looking for, and adjust our offerings to deliver more relevant results. Not only does it help us improve search accuracy, but it also provides advanced tools to boost visibility and sales for specific products or categories that need more attention. But honestly, what I appreciate the most is the customer service. Our website has specific requirements, and whenever we requested customization or tailored features, the support team responded quickly and always got it right. This level of engagement and willingness to help is why I highly recommend Luigi's Box.

I would start with their support, which is great, helpful and fast. The tool itself is providing a lot of data, it's administration is easy even for newcomers, features are rich and it's really fast.

Nothing comes to my mind really, maybe some occasional bugs, but it's always easy to fix.

Search results are more precious, it's giving us better data of what people search and what they don't.

I appreciate quality reporting and analytics, where you can see statistics of most searched keywords, most searched products etc. It really helps tu understand your business and your customers. As a result, we managed more than 10% revenue rise from search.

I didn't find any weaknesses according to my experience and the way I have used it.

As I have written, using quality reporting is a must to work with Luigisbox. We used reports as total revenue and bese selling products and keywords. What is a gamechanger is report of missing products and report of list opportinities, where you can fjnd what your customers are looking for and you are missing in your portfolio, so you can then find a supplier and brjng the prodict to your eshop.

What I like most is the ease and intuitiveness of working with this tool. Luigi's box also provides a lot of useful analytical data on customer behavior on the store's website. In addition, it is easy to implement

I don't think I've found anything yet that would make it difficult to work with this tool

The recommendation system in Luigi's box is a great marketing tool that allows you to generate more revenue, increase ROI, increase conversion rate and provide better customer experience

We use Luigi's Box as an internal search tool on our website. With a significant amount of searches, the tool allows us to optimize and highlight the right products. Today, we are very pleased with the results as we can effectively promote products.

this tool is in English (we're a French team), so it's hard for us to understand very technical subjects

Highlighting products, increasing conversions, understanding site users

The search functionality is highly intuitive, providing accurate and relevant results quickly. It uses AI to understand user queries better and deliver precise product matches

For smaller businesses, the cost might be a concern. Although the features are robust, the pricing can be on the higher side compared to some other solutions.

By offering personalized recommendations and intelligent search results, Luigi’s Box helps increase conversion rates. Customers are more likely to purchase when they see products tailored to their preferences. With better search results and personalized recommendations, our business often see an increase in sales and average order value.

Very good tool, how to find out what people need from us. A visual effective dashboards and a lot of strategic information's about products and searches without results.

I miss some historical data, for compares. YtoY or QtoQ. we can see only 3 months trends.

The tool solved the problem of sorting and searching for goods on the website without having to laboriously classify the goods into categories and set their parameters. An ideal tool for finding what the customer needs.

The most useful aspect of Luigi's Box is its ability to improve product visibility and search accuracy, leading to higher customer engagement and sales.

To improve, a more user-friendly interface and enhanced customization options would be beneficial.

- Luigi's Box helps us optimize product visibility through dynamic category displays and top product recommendations. - It enhances search accuracy with effective keyword management, making it easier for customers to find what they need. - The main advantage of using Luigi's Box is the boost in customer engagement and sales due to its powerful search and recommendation features.

The luigis box was very easy to implement for a relatively small cost. It helped us a lot with internal search optimiziation, which was very poor within our native CMS functionality. Also there is a possibility to look into some statistics and see how the solution performs.

I think there is still some space to improve the default functionality of luigis box internal search. There are cases where we have to customize the engine to get better results. On the other hand the customization is very easy to use.

Thanks to the SW we are able to get more relevant results within our website with thousands of pages. We used to have a lot of complaints about this functionality and after implementing the luigis box, we have solved all the problems and if there is any, we can handle it very quickyl thanks to the customization funcitonality.

Analytics for an improved conversion rate, suggestions for the products to buy, missed opportunities, basically a first page of the LB when you open the tool is awesome and gives you all the hints straight from the beginning.

Usage of the tool might be a little complicated for a newcomer as well as searching for some scenarios to set up is also a little complicated.

Improved warehouse fullfilment, Improved conversion rates and Improved CX

Luigi's Box provides our customers with relevant search results, full text search. Graphically clear solution, very well managed and responsive design for mobile devices. This causes an increase in conversions.

We've been using the Luigi's Box solution for a short time, and we haven't found any flaws yet. If there was something we needed to adapt to the needs of our company, the professional Luigi's Box team helped us with everything.

It provides our customers with relevant results when searching for products even when entering synonyms.

Its very automated with all the necessary features part of the basic package without the need to upgrade (pay more money) - rules, synonyms, product boosting, and even A/B testing. Impeccable customer service as well.

Analytics. Its a bit confusing, hard to read, can not do period over period comparisons and also can not track most metrics over time (missing line charts)

Search relevance. It performs better out of the box than previous tools we used. Machine learning also continually improves conversion (we checked using Google Analytics to be independent).

Search functionality - intuitive and intelligent searchbox providing accurate and relevant search results, useful analytics that we can use to determine a lot of things. Correctly fixes incorrect input and typos.

Have been using Luigis box for 2+ years, and my experience is only positive. No negatives. If I had to find anything that I would dislike, it would be price.

Found out what do customers miss on our website, customers can always find whatever they were looking for. Might have increased conversion rates as well. It also makes customers path to product much shorted through redirects. I also like to look for searches without results and searches without clicks to determine products that our customers are looking for and cant find.

Ich schätze die große Auswahl an Möglichkeiten, die Luigis Box bietet. Wir haben eine breite und komplexe Produktpalette, daher freuen wir uns, dass LB einige Funktionen für uns entwickeln kann.

Manchmal fehlen uns Informationen über neue Funktionalitäten in der LB-Anwendung.

Die Suchmaschine hilft unseren Kunden, im richtigen Moment zu finden, was sie brauchen. Für uns ist es auch wichtig, dass die Luigis Box-Suche mit der Lagerverfügbarkeit unserer Produkte arbeiten kann, damit wir alle Geschäfte im E-Shop haben können. Ich schätze auch Personalisierung und Produktempfehlungen. Es hilft, die Conversion-Rate zu erhöhen.

- a significant increase in the conversion rate from search - many options for optimization and personalization of the search - easy to use, even new employee can immediately start working with LB - customer support with very quick response

- price for the service, but it is rather a matter of negotiation - more 3rd party tool connections

We tried to increase the conversion rate from search, because we only used simple search, which did not help customers find what they were looking for. That is why we decided to implement Luigi's Box that significantly increased the conversion rate. We can push our products in campaigns better using Luigi's Box and constantly optimize results.

Self learning algorithm provides our customers with top quality searching results and that of course increase our sales and conversions. Besides searching there is also recommender as a part of the package. Recommender (obviously from its name) recommends products based on customers browsing and searching history. These recomendations are part of product page, not searching results which looks more naturally. Also banner campaigns is great tool to promote products in search results. All these features simply help to increase the sales in general.

For some one it might be too expensive. The product seems a bit pricy at the beginning but in the end it pays of.

Serching results of our internet shop were very poor and low quality. Luigi's box did a great job by providing precise searching results to our customers and helped greatly increse conversions from search results.

Customized solutions for each customer. Small and large companies. Connection via feed or API. It is necessary to place a simple script on your website. - possibility of own synonyms - support - relevant results

system does not learn completely by itself it must learn based on the goods segment some features are paid for or have to wait for development to become free.

For me it is a great functionality that solved complete search on our website. Luigi can completely rewrite your website

We absolutely love the intuitive search functionality that Luigis Box offers. It's incredibly accurate and helps our customers find exactly what theyre looking for in no time. Plus, the seamless integration into our website was a breeze, and the support team has been fantastic whenever weve needed assistance. Overall, Luigis Box has significantly enhanced our users experience, and we couldnt be happier with it!

We ve found nothing to dislike about Luigis Box. It has consistently delivered exceptional search functionality and seamless integration, making it an invaluable asset to our business.

We've integrated Luigi's Box into our daily workflow, and it's been a real asset. It helps us tackle various e-commerce challenges, especially in optimizing our search functionality to improve customer experience. From fine-tuning product searches to enhancing our overall online presence, Luigi's Box has become an essential tool in our toolkit.

The ease of imlementaion is superb. Our team on content really like the application where they have a broad variety of adjustments. Also like the growth of results with searches.

If there is any problem, they solve it quickly without any hassle. Their efficiency and dedication ensure smooth operations at all times.

Search- we use it to replace our solution which is basic. Luigisbox uses AI technologies that shows people what they are really seraching for.The advantage is, that they have years of experience behind them and they really know what works best.