Along AI Reviews (117)

AI-generated summary
What users say about Along AI
Based on 117 reviews

Along is praised for streamlining sales and onboarding through centralized workspaces, improving communication and transparency. Many find it easy to use, facilitating faster deal closures and enhanced customer engagement. Some users mention a learning curve for new users and desire more CRM integrations or customization options. However, the responsive support team and continuous feature development are frequently highlighted, contributing to overall satisfaction and a more structured sales process.

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“Tolles Tool für Sales Engagement und Onboarding!”
4.5
B
Older than 12 months
Bettina
Validated Reviewer
CEO at
Hivebuy
  • 1-50 employees
  • Industry: Computer Software
Use cases:
Client OnboardingCustomer Journey MappingDigital Sales Room
+ 2 more

What did you like?

Ich finde es echt super, dass man einen Mutual Action Plan mit Kunden aufsetzen kann und diesen dann auch später einfach kopieren und weiterverwenden kann. Ich habe schon bei den ersten Meetings gemerkt, dass man somit bei den Kunden eine höhere Verbindlichkeit erzielt. Ich fand es extrem intuitiv mit Along anzufangen und Templates zu erstellen. Nachdem ich Along angefangen habe mit Kunden zu teilen, ist mir aufgefallen wie sehr mein Onboarding vereinfacht wurde. Ich finde das Tool wirklich stark und ein must have für Prozesse, die etwas mehr Komplexität mit sich bringen und damit der Austausch von intern zu extern auch gut über die Bühne gebracht werden kann!

What did you not like?

Aktuell kann ich hier noch keine richtige Aussage treffen, jedoch würde ich mir vielleicht noch eine Schnittstelle in Richtung Slack wünschen, so dass man direkt ad-hoc eine Mitteilung über eine Aktion im Tool bekommt.

Which problems are you solving with the product?

Transparentes Kundenonboarding und Verkürzung des Sales Cycles. Die Vereinfachung im Prozess ist enorm. Anstatt mich intern mit Task zu managen und dem Kunden hinterherzulaufen, kann ich jetzt einfach den Kunden mit in den Prozess mit einbinden. Es ist super spannend und smooth aufgesetzt und gibt mir die Insights, die ich vorher nicht hatte, damit ich unsere Kunden besser verstehe.
“Very satisfied. Best experience. ”
Source of review
5.0
M
In the last 30 days
Milan
Validated Reviewer
Sales at
Mula
  • 1-50 employees
  • Industry: Textilwirtschaft
Use cases:
Digital Sales Room

What did you like?

What I like best about Along AI is how it transforms the often chaotic B2B sales process into a structured, transparent, and visually appealing "Digital Sales Room." Its ability to track real-time buyer engagement is a game-changer, as it takes the guesswork out of follow-ups by showing exactly which materials a prospect is interacting with. Finally, the integration of Mutual Action Plans (MAPs) and AI-driven insights creates a collaborative environment that not only speeds up deal velocity but also significantly simplifies the transition from sales to customer onboarding.

What did you not like?

While Along AI is a powerful tool for streamlining B2B sales, the initial setup and learning curve can feel a bit steep for teams who are used to traditional, less structured email-based workflows. Another potential downside is that the success of a Digital Sales Room depends heavily on buyer adoption, as some more traditional clients might be hesitant to step away from familiar PDF attachments in favor of a new platform. Lastly, because it centralizes so much data, the effectiveness of the AI insights is only as good as the consistency of the input, meaning teams have to be diligent about keeping the platform updated to see the full value.

Which problems are you solving with the product?

Information Fragmentation: Instead of burying buyers in a mountain of scattered email attachments and links, it creates a single source of truth (Digital Sales Room). This eliminates the "Where is that PDF?" follow-up and prevents important documents from getting lost. The "Black Box" of Engagement: Traditionally, once a salesperson sends a proposal, they are "blind" until the buyer replies. Along AI solves this by providing real-time visibility, showing exactly which stakeholder opened which document and how much time they spent on it. Misalignment & Stalled Deals: Large B2B deals often die because of a lack of clear next steps. Along AI uses Mutual Action Plans (MAPs) to get both the buyer and seller to agree on milestones, preventing momentum from fading. Scaling Personalization: Personalizing every touchpoint manually is nearly impossible at high volumes. Along AI uses its AI Brain to suggest tailored follow-ups and insights based on specific buyer interactions.
“Insights That Chart New Horizons”
5.0
M
In the last 12 months
Marco
Validated Reviewer
Founder at
10X Strategy
  • 1-50 employees
  • Industry: Management Consulting
Use cases:
Client OnboardingCustomer Journey MappingDigital Sales Room
+ 3 more

What did you like?

Gives me a bird’s-eye view of my entire operation. It streamlines internal communications, eliminates endless email chains, and delivers real-time insights into every deal—all of which empower me to focus on strategic decisions and growth.

What did you not like?

Although there are tweaks that could be made to enhance the platform, the overall reliability and responsive support make these minor issues easy to overlook.

Which problems are you solving with the product?

It shortens deal cycles, keeps me informed about every ongoing opportunity, and simplifies stakeholder coordination, ultimately driving more efficient and effective growth. By centralizing all business activities into one comprehensive hub, this tool has revolutionized the way I manage my company.
“Effizienz und Struktur neu definiert – Dank Along!”
5.0
L
In the last 12 months
Larissa
Validated Reviewer
Head of Tech at
Sest-Digital
  • 1-50 employees
  • Industry: Computer Software
Use cases:
Customer Journey MappingSales AccelerationSales Enablement
+ 1 more

What did you like?

Mit Along haben wir eine Plattform gefunden, die unseren Verkaufs- und Onboarding-Prozess nachhaltig transformiert hat. Besonders beeindruckt bin ich von der Möglichkeit, wiederholbare und skalierbare Zyklen zu erstellen, die nicht nur für mehr Struktur sorgen, sondern auch die Geschwindigkeit unserer Geschäftsabschlüsse deutlich erhöhen. Die Transparenz, die Along durch den Mutual Action Plan (MAP) schafft, ist unschlagbar – wir können jederzeit nachvollziehen, an welchem Punkt sich ein Kunde befindet und welche Schritte noch notwendig sind. Es fühlt sich an, als hätten wir eine zentrale Steuerzentrale für unseren gesamten Verkaufsprozess.

What did you not like?

Die Einführung von Along bringt eine gewisse Lernkurve mit sich, da die Prozesse im Team neu strukturiert werden. Gleichzeitig sehe ich das als Chance, unsere Arbeitsweise zu optimieren und effizienter zu gestalten. Die Along University bietet hierbei großartige Unterstützung mit ihren klaren und hilfreichen Anleitungen.

Which problems are you solving with the product?

Dank Along konnten wir endlich einen einheitlichen und klar definierten Prozess etablieren, der sowohl intern als auch in der Zusammenarbeit mit unseren Kunden zu einer erheblichen Verbesserung geführt hat. Die Plattform vereinfacht die Übergabe zwischen Sales- und Customer-Success-Teams, wodurch Onboarding-Prozesse deutlich beschleunigt werden. Gleichzeitig bietet sie wertvolle Einblicke in die Kundenreise, was uns hilft, Blindspots zu erkennen und unsere Strategien entsprechend anzupassen.
“Endlich ein effizienter Vertriebsprozess!”
5.0
H
Older than 12 months
Henrik
Validated Reviewer
B2B Operator at
MyPostcard GmbH
  • 1-50 employees
  • Industry: Druckindustrie
Use cases:
Client OnboardingCRMCustomer Journey Mapping
+ 4 more

What did you like?

Mit Along ist es uns gelungen, einen strukturierten Prozess zu entwickeln, der potenzielle Käufer gezielt von einer ersten Demo bis hin zur Conversion begleitet. Dieser Prozess zeichnet sich durch seine Wiederholbarkeit und Skalierbarkeit aus, wodurch wir in der Lage sind, effizienter und konsistenter zu arbeiten. Das Ergebnis ist ein vereinfachter und optimierter Ablauf, der es uns ermöglicht, potenzielle Kunden schneller in zahlende Kunden zu verwandeln und Vertragsabschlüsse deutlich zu beschleunigen.

What did you not like?

Ich bin wirklich begeistert vom Team, da die Zusammenarbeit nicht nur angenehm, sondern auch äußerst effizient verläuft. Der Austausch erfolgt stets zügig, was mir das Gefühl gibt, jederzeit gut unterstützt zu werden. Besonders schätze ich, dass ich mich bei Fragen oder Unsicherheiten jederzeit an das Team wenden kann und stets eine hilfreiche Antwort erhalte. Bislang gibt es nichts, was mich speziell stören würde oder was ich als negativ empfinden könnte.

Which problems are you solving with the product?

Along unterstützt uns in mehreren zentralen Bereichen und verbessert sowohl unsere internen Abläufe als auch die Zusammenarbeit mit Kunden. Es ermöglicht eine strukturierte Bereitstellung von Material, wodurch alle Beteiligten jederzeit Zugriff auf relevante Informationen haben. Zudem vereinfacht es die Übergabe vom Sales- zum Customer-Success-Team, indem alle Kundendaten zentral gebündelt werden, was den Onboarding-Prozess beschleunigt. Darüber hinaus bietet Along wertvolle Einblicke in Kundeninteraktionen, sodass wir besser verstehen, welche Inhalte relevant sind und wie wir die Kundenerfahrung weiter optimieren können.
“Professional structure and strategy for our GTM with Along”
5.0
S
Older than 12 months
Sandra
Validated Reviewer
Designer at
Daiki
  • 1-50 employees
  • Industry: Computer Software
Use cases:
Client OnboardingCustomer Journey MappingDigital Sales Room
+ 1 more

What did you like?

Along allows us to establish a professional foundation for our GTM strategy right from the start. It enables us to track our internal processes from day one while actively involving customers in the sales journey. This approach ensures a polished, professional presence and gives us the flexibility to continuously refine and improve our process iteratively.

What did you not like?

The Along team has been a great partner in supporting us throughout the process. If I had to point out one thing, it would be that there’s still potential for adding more features. That being said, everything's been running smoothly so far. The support is consistently fast and highly dependable.

Which problems are you solving with the product?

The Along team has been a reliable partner, providing fast and effective support. We use Along to streamline our sales and customer success processes by centralizing key information for internal teams and external stakeholders. This transparency improves collaboration and speeds up decision-making. A key benefit is the visibility it provides into the buying journey, allowing us to track client engagement and prioritize deals more effectively. While there’s potential for new features, our experience has been highly positive, with Along playing a vital role in optimizing our go-to-market strategy and improving multi-stakeholder alignment.
Reply from Frederik from Along AI:

Hello Sandra,

Thank you so much for all your support and feedback! It is so great to hear that Along has created both a professional and enjoyable experience for you and your customers. One that is able to continue to improve through Along's engagement insights and collaboration with all stakeholders. We will always be "along" with you on the journey :)

Thank you!
Freddy & the team

“Wir machen das Leben einfacher für unsere Kunden!”
5.0
M
Older than 12 months
Michael
Validated Reviewer
Head of Customer Sucess at
ScriptRunner Software GmbH
  • 1-50 employees
  • Industry: Computer Software
Use cases:
Client OnboardingCRMCustomer Journey Mapping
+ 4 more

What did you like?

Die Alongspaces ermöglichen es uns, Materialien effizient zu teilen und unseren Kunden an einem zentralen Ort zugänglich zu machen. Besonders hilfreich finde ich die gemeinsame Aufgabenliste, die wir kollaborativ nutzen können. Dadurch schaffen wir volle Transparenz für unsere Kunden und hinterlassen gleichzeitig einen professionellen Eindruck.

What did you not like?

Die Einführung von Along im Unternehmen erfordert anfangs etwas Einarbeitung, da die Steuerung über die Alongspaces ein Umdenken im Prozess mit sich bringt. Diese Umstellung kann zu Beginn eine kleine Herausforderung sein. Zwar bietet die Along University im Produkt hilfreiche Anleitungen, aber es braucht trotzdem eine gewisse Lernkurve, bis alles reibungslos läuft. Hier könnte der Onboarding-Prozess noch intuitiver gestaltet werden, um den Einstieg zu erleichtern.

Which problems are you solving with the product?

Along ermöglicht es uns, interne Absprachen und externe Abstimmungen an einem zentralen Ort zu bündeln. Das erleichtert die Zusammenarbeit erheblich, insbesondere bei Prozessen, die durch das Stakeholder-Management oft komplexer werden. So behalten wir den Überblick und können effizienter agieren.
“Endlich Struktur und Klarheit bei unseren komplexeren Prozessen!”
5.0
J
Older than 12 months
Johannes
Validated Reviewer
Customer Success Manager at
ScriptRunner
  • 1-50 employees
  • Industry: Computer Software
Use cases:
Client OnboardingCRMCustomer Journey Mapping
+ 4 more

What did you like?

Früher hatten wir das Problem, dass unser Prozess nicht klar definiert war und jeder Mitarbeitende ihn auf seine eigene Weise umgesetzt hat. Das machte es extrem schwierig, neue Teammitglieder einzuarbeiten und auf einen einheitlichen Prozess zu bringen. Mit den Vorlagen in Along ist das jetzt komplett anders. Wir haben einen klaren, einheitlichen Ablauf, der in der gesamten Organisation funktioniert. Zusätzlich bietet der Along-Space volle Transparenz, da wir jederzeit sehen können, an welchem Punkt sich ein Kunde oder Deal befindet. Absolut unverzichtbar für Unternehmen mit komplexen Sales- oder Customer-Success-Beziehungen und mehreren Teammitgliedern!

What did you not like?

Ich bin insgesamt sehr zufrieden. Along ist ein junges Unternehmen mit einem klaren, benutzerfreundlichen Produkt, das dennoch viel Potenzial für weitere Funktionen bietet. Das Beste daran ist, dass wir aktiv daran mitwirken können, indem wir Feedback geben und so zur Weiterentwicklung beitragen. Wenn es etwas gibt, das ich mir wünschen würde, dann wäre es vielleicht eine schnellere Umsetzung neuer Features, aber das Verständnis dafür ist da, da es sich um ein junges Produkt handelt

Which problems are you solving with the product?

Mit Along haben wir endlich die Möglichkeit, einen durchdachten und einheitlichen Prozess intern zu etablieren. Das sorgt dafür, dass alle Teammitglieder auf dem gleichen Stand sind und wir gemeinsam effizienter arbeiten können. Durch diese klare Struktur sind wir in der Lage, unsere Deals besser zu organisieren, zu priorisieren und jederzeit den aktuellen Status einzusehen. Es fühlt sich an, als hätten wir die Kontrolle über einen zuvor unübersichtlichen und verstreuten Prozess zurückgewonnen. Diese Transparenz und Klarheit stärken unser Teamgefühl und ermöglichen es uns, deutlich zielgerichteter zu arbeiten.
“Der geilste Mutual Action Plan”
5.0
M
Older than 12 months
Marisa
Validated Reviewer
Sales Manager at
MyPostcard
  • 1-50 employees
  • Industry: Consumer Goods
Use cases:
Client OnboardingCustomer Journey MappingDigital Sales Room
+ 2 more

What did you like?

Ich liebe den Mutual Action Plan (MAP) für Sales von www.alongspace.com, weil er mir hilft, den Verkaufsprozess klar und strukturiert zu gestalten. Der MAP bietet eine transparente Übersicht über die gemeinsamen Ziele, die nächsten Schritte und die Verantwortlichkeiten, sowohl für mich als auch für meinen Kunden. Durch diese klare Struktur kann ich sicherstellen, dass alle Parteien immer auf dem gleichen Stand sind und keine wichtigen Details oder Termine übersehen werden. Außerdem fördert der MAP eine enge Zusammenarbeit und ein besseres Verständnis für die Bedürfnisse des Kunden. Er hilft mir, den Prozess aktiv mit dem Kunden zu gestalten, indem wir gemeinsam realistische Meilensteine setzen und klare Erwartungen formulieren. Das schafft Vertrauen und sorgt dafür, dass der Verkaufsprozess nicht nur effektiv, sondern auch nachhaltig ist. Ich schätze auch, dass ich mit dem MAP flexibel arbeiten kann und ihn individuell auf jede Verkaufsbeziehung anpassen kann. So bleibt er ein hilfreiches Werkzeug, das mich bei jedem Schritt im Verkaufsprozess unterstützt und sicherstellt, dass ich die besten Ergebnisse für beide Seiten erzielen kann.

What did you not like?

Das Team ist super und immer zur Stelle, wenn wir sie brauchen. Also gibt es eigentlich nichts was uns nicht gefällt. Wir fühlen uns immer so als würde jedes Problem eigentlich direkt behoben werden!

Which problems are you solving with the product?

Sales und Customer Success heutzutage braucht einfach eine verbesserte Struktur. Wir haben es viel zu lange über ein komisches hin und her in E-Mails durchgeführt. Das hat uns intern immer gestresst und wir wussten einfach gar nicht ob unsere Käufe den Prozess gut finden oder nicht… Und jetzt haben wir das Gefühl, dass wir einfach Kontroll über den Prozess haben! Along hat uns da so sehr geholfen…
“Along Sales Erfahrung ”
5.0
p
Older than 12 months
patricia
Validated Reviewer
Account Executive at
Raascals
  • 1-50 employees
  • Industry: Computer Software
Use cases:
Client OnboardingCustomer Journey MappingDigital Sales Room
+ 2 more

What did you like?

Along hat meinen Sales-Prozess auf das nächste Level gehoben, indem es mir eine strukturierte und zielgerichtete Herangehensweise bietet, die den gesamten Verkaufszyklus optimiert. Besonders durch den Mutual Action Plan (MAP) habe ich eine klare Übersicht darüber, welche Schritte notwendig sind, um den Deal erfolgreich zum Abschluss zu bringen. Der MAP hilft mir, sowohl meine eigenen Aktivitäten als auch die des Kunden zu koordinieren, was den Prozess deutlich transparenter und effizienter macht.

What did you not like?

Geiles Team und immer zur Stelle! Der Fortschritt mit dem Ausbau von Features hat uns sehr geholfen!!!! Also keine wirklichen Dinge, die uns nicht passen.

Which problems are you solving with the product?

Ein weiterer entscheidender Vorteil ist, dass ich durch die Plattform kontinuierlich mit meinen Leads und Kunden in Kontakt bleiben kann, wodurch ich wertvolle Informationen schnell austauschen und die Beziehung stärken kann. So kann ich schneller auf Veränderungen oder neue Bedürfnisse reagieren und gegebenenfalls den Prozess anpassen.
“Amazing tool for Sales, Product Demos and beyond”
4.5
B
Older than 12 months
Ben
Validated Reviewer
Sales & Business Development at
promiseQ GmbH
  • 1-50 employees
  • Industry: Information Technology and Services
Use cases:
Client OnboardingDigital Sales Room

What did you like?

Very helpful, setup in no time, nice overview for product demos and very easy to use and to set up new spaces with customizable elements. I use it for all my sales product demos. Along makes it transparent and comfortable to navigate through the sales process (for me as much as for the buyers). Looking forward to see Along developing its feature set.

What did you not like?

Still in development, but I'm optimistic that features and usability will improve and become even better.

Which problems are you solving with the product?

- improving the communication with prospects after initial contact - great to use for product demos - post product demo communication and collaboration; also it looks really nice and modern for prospects, radically different to working with tiresome email communication and attachments
“Helps Keep Everyday Office Tasks Under Control”
Source of review
4.5
F
In the last 30 days
Felipe
Validated Reviewer
Consultant at
Hansen Consulting
  • 1-50 employees
  • Industry: Education Management
Use cases:
Digital Sales RoomSales Acceleration

What did you like?

What I appreciate most about Along AI is how it supports our daily office routine. We handle many small requests and calls throughout the day and it helps keep everything in one place. I dont have to rely as much on memory or handwritten notes, which makes the work feel more organized and less hectic.

What did you not like?

Some features take a little time to get used to, especially if you are not very tech-oriented. After a short adjustment period, though, it becomes much easier to use.

Which problems are you solving with the product?

Along AI helps prevent information from being forgotten or mixed up. Tasks are clearer and easier to track and there is less need to doublecheck details. Overall, it makes daily coordination smoother and helps us support clients and colleagues in a more reliable, professional way.
“Makes Daily Coordination Much Less Stressful”
Source of review
4.5
L
In the last 30 days
Lucas
Validated Reviewer
Office Administrator at
Fairview Service Agency
  • 1-50 employees
  • Industry: Human Resources
Use cases:
Sales AccelerationSales EnablementSales Planning

What did you like?

What I like most about Along AI is that it helps keep track of everyday communication without extra effort. We deal with many calls, messages and small requests throughout the day, and its easy to forget details. With Along AI, important points and next steps are easier to recall later, which makes the workday feel more organized and manageable.

What did you not like?

At first, it takes a bit of time to get used to how everything works. Once you have used it for a while, though it becomes part of the normal routine and doesnt feel complicated anymore.

Which problems are you solving with the product?

Along AI helps reduce confusion and repeated questions in daily office work. Tasks are clearer, follow ups happen more reliably and fewer things slip through the cracks. Overall it helps us work more calmly and support clients and colleagues in a more structured, professional way.
“ Erleichtert den Büroalltag spürbar!”
Source of review
5.0
L
In the last 30 days
Lars
Validated Reviewer
Inhaber at
Vermittlung & Service Treibert
  • 1-50 employees
  • Industry: Financial Services
Use cases:
Sales Planning

What did you like?

Mir gefällt, dass man nicht mehr alles im Kopf behalten oder auf Zettel schreiben muss. Nach Telefonaten oder Absprachen weiß ich später noch genau, was besprochen wurde und was als Nächstes ansteht. Das nimmt viel Stress raus, gerade an Tagen, an denen viel gleichzeitig passiert.

What did you not like?

Am Anfang wirkt alles etwas ungewohnt, weil man erst verstehen muss, wie man das Tool am besten nutzt. Nach kurzer Zeit läuft es aber gut und wird schnell zur Routine.

Which problems are you solving with the product?

Along AI hilft mir vor allem dabei, den Überblick zu behalten. Rückrufe, Aufgaben und Infos gehen weniger unter, und ich muss seltener nachfragen. Insgesamt arbeitet man strukturierter und ruhiger, was den Arbeitsalltag deutlich angenehmer macht.
“Adds Structure to a Fast Moving Sales Environment”
Source of review
4.5
J
In the last 30 days
Julian
Validated Reviewer
Office Manager
  • 1-50 employees
  • Industry: Real Estate
Use cases:
Sales EnablementSales Planning

What did you like?

What I appreciate most about Along AI is how it helps bring order to a very dynamic workflow. In our line of work, conversations move quickly and priorities change often. Along AI captures key points and follow ups automatically, which makes it much easier to stay organized without slowing down daily operations. It supports consistency, even when handling multiple clients at the same time.

What did you not like?

Some features take a bit of experimentation before they fully fit into existing routines. Once configured properly , they work well, but a clearer onboarding path would make the initial setup smoother.

Which problems are you solving with the product?

Along AI helps prevent information gaps between calls, messages and internal coordination. Important details are easier to track, next steps are clearer, and fewer things fall through the cracks. Overall it has helped us work in a more structured and professional way while keeping the pace our business requires.
“Helps Standardize Communication Across Properties”
Source of review
4.5
M
In the last 30 days
Matthias
Validated Reviewer
Real Estate Agent
  • 1-50 employees
  • Industry: Real Estate
Use cases:
Sales EnablementSales Planning

What did you like?

In real estate, a lot of information is exchanged informally like calls, quick updates, verbal agreements. Along AI helps bring structure to this chaos by capturing key points and making them accessible later. I find it especially useful when multiple properties or stakeholders are involved, as it creates a single source of truth without forcing the team into rigid processes.

What did you not like?

The tool is powerful, but it takes some time until everyone uses it consistently. A bit more guidance for non-technical users would make adoption easier, especially for teams that are not used to AI-driven tools.

Which problems are you solving with the product?

Along AI helps us reduce misunderstandings and dependency on individual team members knowledge. Information is easier to retrieve, decisions are documented, and follow-ups are more reliable. This has improved internal coordination and made our external communication more professional and predictable, particularly in longer-running property-related processes.
“Revolutionizing our daily workflows with intuitive AI integration”
Source of review
5.0
D
In the last 30 days
Daniel
Validated Reviewer
CEO at
fravio GmbH
  • 1-50 employees
  • Industry: Marketing and Advertising
Use cases:
Client OnboardingCustomer Journey MappingDigital Sales Room
+ 3 more

What did you like?

The platform offers an incredibly user-friendly interface that makes complex AI integrations accessible to every team member regardless of their technical background. The quality of the generated output is consistently high, providing nuanced and contextually accurate results that require very little manual editing. I am particularly impressed by how the tool automates repetitive drafting tasks, which has significantly decreased our project turnaround times and boosted overall creativity.

What did you not like?

Although the current feature set is strong, I would appreciate more advanced API integration options to connect the tool more deeply with our custom internal software. The mobile experience could be further optimized to allow for quicker edits and prompts while working on the go or away from a primary desktop setup. It would be beneficial to have more granular control over user permissions within larger teams to manage project access more specifically.

Which problems are you solving with the product?

Centralized Deal Spaces: I love how Along AI centralizes all sales materials and communication in one professional "deal space," eliminating the chaos of endless email threads. Actionable Insights: The engagement tracking is exceptional; knowing exactly when and how a buyer interacts with our content allows us to time our follow-ups with surgical precision. Immediate Productivity: The platform is incredibly intuitive, meaning our team was able to set up and start closing deals faster almost immediately after onboarding.
“Helps Us Stay Organized as Volume Increases”
Source of review
4.5
F
In the last 30 days
Frank
Validated Reviewer
Founder at
Scalecart Online
  • 1-50 employees
  • Industry: Internet
Use cases:
Sales Enablement

What did you like?

In our business, speed and clarity are essential, especially when dealing with a growing number of partners and requests. Along AI helps us keep communication structured and ensures that important discussions dont get lost. I like that decisions, followups and agreements are clearly documented without requiring extra manual effort from the team.

What did you not like?

At times, the insights feel more sales focused than operational. With a bit more flexibility in how information is categorized, the tool could adapt even better to commerce driven workflows.

Which problems are you solving with the product?

Along AI helps us reduce friction between conversations, internal coordination and execution. Fewer details slip through the cracks, responsibilities are clearer, and follow ups are more reliable. This has improved internal efficiency and allowed us to communicate more confidently and professionally with partners and customers as our business scales.
“Along AI made my CRM actually useful”
5.0
L
In the last 30 days
Leon
Validated Reviewer
Founder
  • 1-50 employees
  • Industry: Design
Use cases:
Customer Journey MappingDigital Sales RoomSales Acceleration

What did you like?

Along agents saves me hours every week. It pulls all the context I need before a meeting so I'm actually prepared instead of scrambling.

What did you not like?

Honestly, nothing major. I think it would be cool to add additional files in the chat, but I'm sure this is in the making.

Which problems are you solving with the product?

Along AI turned my scattered sales meeting notes into actual usable knowledge. Instead of manually piecing together context from old emails and Slack, I walk into meetings prepared and can immediately reflect on what happened and plan next steps.
“Brings Order to Complex IT Workflows”
Source of review
4.5
M
In the last 30 days
Melvin
Validated Reviewer
IT Operations Manager at
Corebyte IT
  • 1-50 employees
  • Industry: Computer Software
Use cases:
Client OnboardingSales AccelerationSales Enablement

What did you like?

In our IT environment, projects often involve many parallel conversations and technical decisions. Along AI helps us keep track of these interactions by capturing context and next steps automatically. What I value most is that the team can focus on solving technical problems, while the documentation and follow-ups stay consistent in the background. It creates transparency without slowing anyone down.

What did you not like?

For very technical discussions, the summaries could occasionally benefit from more depth. While the overall structure is strong, having the option to expand technical details on demand would be helpful.

Which problems are you solving with the product?

Along AI helps us reduce misalignment between meetings, internal coordination and client communication. Important decisions are easier to trace, handovers are smoother, and responsibilities are clearer. This has improved internal efficiency and strengthened the professional experience we deliver to our clients, especially on long-running IT projects.
“A Practical Tool That Improves How We Work With Clients”
Source of review
4.5
E
In the last 30 days
Erik
Validated Reviewer
Principal Consultant at
Coreview Consulting
  • 1-50 employees
  • Industry: Education Management
Use cases:
Sales AccelerationSales Planning

What did you like?

What I like most about Along AI is how naturally it fits into our daily work. It doesnt try to reinvent our processes but instead makes them more reliable. Conversations, decisions, and next steps are captured automatically, which gives the team a shared understanding of what’s going on. As a business owner, this makes it much easier to stay aligned without constantly checking in.

What did you not like?

Some features take a bit of time to fully understand and configure at the beginning. Once set up, they work well, but the onboarding experience could be more guided for first time users.

Which problems are you solving with the product?

Along AI helps us solve the problem of lost context and inconsistent follow-through. Important details no longer disappear after meetings, and responsibilities are clearer across the team. This has led to smoother internal collaboration, more consistent client communication, and an overall more structured and confident way of working.
“Improves Transparency Across Technical Projects”
Source of review
5.0
F
In the last 30 days
Felipe
Validated Reviewer
Head of Engineering at
Apex IT Systems
  • 1-50 employees
  • Industry: Computer Software
Use cases:
Digital Sales RoomSales Enablement

What did you like?

In an IT environment, a lot of critical information is exchanged in calls and short discussions. Along AI helps us capture this context reliably without interrupting the workflow. Decisions, next steps, and technical agreements are documented automatically, which makes it much easier for different team members to stay aligned. From a leadership perspective, I appreciate having visibility into ongoing work without needing constant status updates.

What did you not like?

For highly technical topics, some summaries could go deeper into specifics. While the overall structure is helpful, there are cases where additional technical detail would make handovers even smoother.

Which problems are you solving with the product?

Along AI helps us reduce information gaps between meetings, tickets, and internal coordination. Fewer details get lost, responsibilities are clearer and follow ups are more consistent. This has improved internal collaboration and made our communication with clients more reliable and professional, especially across longer running IT projects
“Amazing how good Along AI is in helping us close deals faster”
5.0
R
In the last 30 days
Robert
Validated Reviewer
CEO at
mozok GmbH
  • 1-50 employees
  • Industry: Computer Software
Use cases:
CRMDigital Sales RoomSales Enablement

What did you like?

Their AI agents are the main advantage for us as we save a ton of time by automating sales workflows like the CRM filling and preparing automatic follow ups. In addition to that, using the chat and knowledgebase they have we can run analysis on our deals and get more insights to help us close them faster which is great.

What did you not like?

I don't have any dislikes to share at this moment, the use-cases we used seemed to work good for us so far.

Which problems are you solving with the product?

We are using Along AI in our sales B2B pipeline for helping us close more deals and close deals faster by automating most of the tasks we previously had to do manually.
“A Helpful Companion for Complex Client Engagements”
Source of review
4.5
L
In the last 30 days
Luis
Validated Reviewer
Managing Director at
Vertex Consulting
  • 1-50 employees
  • Industry: Education Management
Use cases:
Sales AccelerationSales Enablement

What did you like?

In consulting, a lot of value lies in conversations, decisions, and follow-ups that happen over time. Along AI helps us keep this context structured and accessible. It supports our team by capturing key discussion points and making next steps clear, which is especially useful when multiple stakeholders are involved. As a business owner, I appreciate being able to review progress without interrupting ongoing client work.

What did you not like?

For highly strategic projects, some AI-generated outputs can feel a bit operational in tone. With more flexibility to adapt summaries to advisory style work, the tool would fit even better into consulting environments.

Which problems are you solving with the product?

Along AI helps us solve the challenge of maintaining clarity across long-running, complex client engagements. Important decisions and responsibilities are easier to track, internal alignment has improved, and follow-ups are more consistent. Overall, it supports a more structured, professional consulting process while giving me more time to focus on strategy and client relationships.
“Brings Structure and Reliability to Our Agency Processes”
Source of review
5.0
F
In the last 30 days
Fabian
Validated Reviewer
Agency Owner at
Leadexpress Agency
  • 1-50 employees
  • Industry: Marketing and Advertising
Use cases:
Sales Enablement

What did you like?

As an agency owner, Im constantly balancing client work, internal coordination, and strategic decisions. Along AI helps bring structure to all the moving parts behind the scenes. It supports our team by organizing conversations, follow-ups, and next steps in a way that feels natural and unobtrusive. I especially appreciate that context is preserved, even when projects change hands internally.

What did you not like?

Some features could benefit from more customization depending on the type of client or project. Agencies often work across very different use cases, and having more control over how information is prioritized would be a plus.

Which problems are you solving with the product?

Along AI solves the problem of fragmented communication and unclear ownership. Instead of information being spread across emails, notes, and tools, everything is more centralized and transparent. This has reduced internal friction, improved consistency in client communication, and helped us operate in a calmer, more professional way as we grow.
“Mehr Überblick und weniger Reibung im Agenturalltag”
Source of review
5.0
B
In the last 30 days
Bianca
Validated Reviewer
Geschäftsführerin at
Brinkmann Digital
  • 1-50 employees
  • Industry: Events Services
Use cases:
Sales EnablementSales Planning

What did you like?

Als Agenturinhaberin ist es für mich entscheidend, dass Prozesse im Hintergrund sauber laufen, ohne dass ich ständig eingreifen muss. Along AI hilft uns dabei, Kundenkommunikation, nächste Schritte und Absprachen klar zu strukturieren. Besonders hilfreich ist, dass wichtige Informationen aus Gesprächen nicht verloren gehen und jederzeit nachvollziehbar sind und das auch wenn mehrere Teammitglieder an einem Kunden arbeiten.

What did you not like?

An manchen Stellen würde ich mir mehr individuelle Anpassungsmöglichkeiten wünschen, vor allem was die Darstellung von Zusammenfassungen betrifft.

Which problems are you solving with the product?

Along AI löst für uns vor allem das typische Agenturproblem der verstreuten Informationen. Absprachen laufen oft über verschiedene Kanäle und gehen im Tagesgeschäft leicht unter. Durch die zentrale Struktur haben wir klarere Zuständigkeiten, weniger Rückfragen und treten gegenüber unseren Kunden insgesamt organisierter und professioneller auf. Das spart Zeit, reduziert interne Unruhe und schafft mehr Raum für inhaltliche Arbeit.
“Helps Me Stay in Control Without Slowing the Team Down”
Source of review
4.5
E
In the last 30 days
Erik
Validated Reviewer
Founder
  • 1-50 employees
  • Industry: Computer Software
Use cases:
Sales EnablementSales Planning

What did you like?

As a founder, my main challenge is staying informed without becoming a bottleneck. Along AI supports exactly that. It keeps conversations, followups, and deal progress structured in the background, while the team continues to work independently. I can step in when needed, but I dont have to chase updates or reconstruct what happened in past interactions.

What did you not like?

In some situations, I would prefer more customization in how insights are summarized. Depending on the deal or customer, the level of detail I need can vary, and a bit more flexibility here would be welcome.

Which problems are you solving with the product?

Along AI solves the problem of scattered information and inconsistent follow through. Important context is captured automatically, responsibilities are clearer, and fewer things fall through the cracks. This has led to better internal alignment and a more confident, professional presence toward clients. For me as an entrepreneur, it creates trust in the process and frees up mental space to focus on growth.
“Along Salaesspace Erfahrung”
Source of review
5.0
E
In the last 30 days
Eric
Validated Reviewer
Head of Growth at
fravio GmbH
  • 1-50 employees
  • Industry: Marketing and Advertising
Use cases:
Digital Sales Room

What did you like?

- Klar strukturierte Sales-Frameworks - Besonders stark im Bereich B2B & komplexere Sales-Zyklen - Einfache Anwendung für Kunden und zur Informationsbereitstellung-

What did you not like?

Schwierig zu sagen, für uns machen sales spaces spaß weil sie den Prozess für unseren Vertrieb vereinfachen.

Which problems are you solving with the product?

Der Potentielle Kunde erhält auf einen Blick alle Informationen zu unserem Angebot und wie wir arbeiten und kann das mit seinem Team teilen.
“Absoluter Mehrwert im Vertriebsprozess”
Source of review
5.0
J
In the last 30 days
Johannes
Validated Reviewer
co-founder at
fravio GmbH
  • 1-50 employees
  • Industry: Marketing and Advertising
Use cases:
Client OnboardingDigital Sales RoomSales Acceleration

What did you like?

I really like how Along brings all deal-related content, communication, and stakeholders into one clear digital space. It makes the sales process feel much more structured and transparent compared to email threads and scattered tools. The focus on buyer engagement and AI-driven insights is especially strong and feels very relevant for modern B2B sales teams.

What did you not like?

There’s very little to dislike. Since the platform offers many powerful features, it may take a short moment to explore everything at the beginning, but this also shows how much value the tool provides.

Which problems are you solving with the product?

Along AI helps us reduce scattered communication, unclear next steps, and lack of visibility in the sales process. By centralizing content, stakeholders, and interactions in one space, deals become easier to manage and more transparent. The biggest benefit is better buyer engagement and clearer insights into what prospects care about, which leads to more focused follow-ups and a smoother sales process overall.
“Brings Clarity and Consistency to Our Sales Workflow”
Source of review
5.0
D
In the last 30 days
Daniel
Validated Reviewer
Head of Operations at
Transcore Logistics
  • 1-50 employees
  • Industry: Import and Export
Use cases:
Sales Enablement

What did you like?

Along AI has become a reliable support system for our sales team. It helps structure conversations, captures key takeaways from calls and supports timely follow-ups without adding extra manual work. What I value most is the consistency it brings every interaction is documented and easy to revisit, which makes managing multiple deals much more transparent.

What did you not like?

Occasionally, the AI output can feel slightly too detailed for quick decision-making. A more high-level summary view for managers would make it even easier to prioritize actions across the pipeline.

Which problems are you solving with the product?

The main challenge Along AI solves for us is keeping momentum across a growing number of sales conversations. Important details no longer get lost, handovers are smoother, and follow-ups happen more reliably. As a result, our sales process feels more organized, scalable and professiona, both internally and from the customers perspective.
“A Valuable Tool for Reducing Sales Friction”
Source of review
4.5
E
In the last 30 days
Emil
Validated Reviewer
Founder at
Beyreuther Consulting
  • 1-50 employees
  • Industry: Accounting
Use cases:
Client OnboardingSales AccelerationSales Planning

What did you like?

Along AI stands out for the way it reduces friction in our day-to-day sales operations. Instead of spending time documenting calls or preparing repetitive follow-ups, the team can rely on the AI to capture context and support the next steps. I particularly like having a clear, centralized view of ongoing deals without needing to micromanage the process.

What did you not like?

At times, the level of detail can feel a bit overwhelming, especially when multiple activities are happening in parallel. A more condensed overview for high-level monitoring would make it even easier to stay oriented.

Which problems are you solving with the product?

Along AI addresses the challenge of maintaining consistency and momentum across the sales cycle. It minimizes manual work, improves handovers between team members, and ensures that no follow-up is missed. Overall, it has helped us operate more efficiently while delivering a smoother, more professional experience to prospects.
“Strong Support for a More Focused Sales Process”
Source of review
4.5
F
In the last 30 days
Frank
Validated Reviewer
CEO at
Denhag Automatisation
  • 1-50 employees
  • Industry: Industrial Automation
Use cases:
Client OnboardingCRMSales Enablement
+ 1 more

What did you like?

What I appreciate most about Along AI is how it quietly takes over many of the background tasks in our sales process. Meeting summaries, follow-ups, and deal context are handled in a structured way, which allows the team to stay focused on actual conversations with prospects. From a leadership perspective, it’s very helpful to quickly understand where deals stand without constantly checking in with the team

What did you not like?

Some of the AI-generated suggestions still require manual adjustment to fully match our tone and sales style. In addition, certain insights could be presented more visually to make trends and priorities easier to spot at a glance.

Which problems are you solving with the product?

Along AI helps us solve the issue of fragmented sales workflows and time-consuming documentation. Important information no longer gets lost between calls, emails and CRM updates. As a result, our sales process feels more consistent, our follow-ups are more reliable, and we present ourselves as more professional and organized to potential customers.
“Spürbare Entlastung im Vertriebsalltag”
Source of review
4.5
J
In the last 30 days
Julian
Validated Reviewer
Geschäftsführer at
Performance Marketing Hempel
  • 1-50 employees
  • Industry: Marketing and Advertising
Use cases:
Sales EnablementSales Planning

What did you like?

Am meisten, wie Along AI unseren Sales-Alltag im Hintergrund vereinfacht. Follow-ups, CRM-Pflege und Gesprächsvorbereitungen laufen deutlich strukturierter ab, ohne dass man ständig manuell nacharbeiten muss. Als Inhaberin schätze ich besonders, dass ich schnell einen Überblick bekomme, wie weit einzelne Deals sind und wo noch Aktivität nötig ist, ohne jedes Detail selbst prüfen zu müssen.

What did you not like?

Teilweise wirken die KI-Vorschläge noch etwas generisch und brauchen Feinschliff, bevor sie 1:1 übernommen werden können.

Which problems are you solving with the product?

Along AI löst für uns vor allem das Problem der Zeitfresser im Vertrieb. Notizen aus Gesprächen, Nachfass-Mails und CRM-Updates kosten normalerweise viel Energie und gehen im stressigen Tagesgeschäft schnell unter. Durch die Automatisierung sparen wir Zeit, arbeiten konsistenter und treten gegenüber potenziellen Kunden deutlich professioneller auf. Insgesamt sorgt das Tool für mehr Fokus auf Abschlüsse statt auf Administration.
“Datenraum der Prospects vom Erstgespräch zum Vertragsabschluss begleitet”
Source of review
5.0
C
In the last 3 months
Christoph
Validated Reviewer
Account Executive at
Talent2Go GmbH
  • 1-50 employees
  • Industry: Education Management
Use cases:
Customer Journey MappingDigital Sales RoomSales Acceleration
+ 1 more

What did you like?

Have all related documents in one place. Enabling the Account Executives to manage multiple stakeholders and provide them with the needed documents. Moreover, tracking progress, follow-up on some open points, is made easy with the comment section. It's all fully integrated with Pipedrive, which makes the tracking of your deals really easy and convenient.

What did you not like?

The integration into Pipedrive could be more user-friendly. Moreover, setting up an Along-Space sometimes takes repetitive inputs and the companies logo is not always displayed. The workflows in this regard could be a bit more optimized, but it is not a dealbreaker.

Which problems are you solving with the product?

The challenge of sending too many E-mails with multiple attachments belongs now to the past. It is much easier to keep track of the Deals Progress until the final signature of the contract.
“An incredibly practical and reliable AI tool for seamless note taking”
Source of review
4.5
A
In the last 3 months
Ardit
Validated Reviewer
Founder at
enixi
  • 1-50 employees
  • Industry: Consumer Services
Use cases:
CRMDigital Sales RoomSales Enablement
+ 1 more

What did you like?

What we like most about Along AI is how effortlessly it supports us during our calls. Being able to ask questions in real time and have the system surface relevant insights is incredibly valuable — especially when you're in the third or fourth conversation with a prospect or moving toward closing. It ensures we never miss context, helps us handle objections more confidently, and streamlines our entire meeting flow. Overall, it makes our calls more efficient and our follow-ups significantly stronger.

What did you not like?

There are still a few small bugs that occasionally occur, but nothing that breaks the workflow. Most of them are minor inconveniences, and the team seems to fix issues quickly. Aside from that, we’re extremely satisfied with the tool.

Which problems are you solving with the product?

Along AI helps us eliminate several typical sales challenges. We no longer lose time on manual note-taking or post-call documentation — everything is captured instantly and accurately. Because every call is recorded and intelligently analyzed, we always have all relevant information available, even when handling multiple meetings with the same prospect. This has improved our response times, increased clarity across the team, and made our sales process far more efficient. Overall, it gives us a significant productivity boost and ensures we stay fully informed in every stage of the pipeline.
“Big time saver for daily sales work!”
Source of review
5.0
D
In the last 3 months
Dusan
Validated Reviewer
Founder & CEO at
Raiffeisen Rechenzentrum GmbH
  • 1-50 employees
  • Industry: Computer Software
Use cases:
Sales AccelerationSales Enablement

What did you like?

Saves me a lot of time and makes me better prepared for sales calls. Along AI automatically updates our HubSpot properties and helps me recall details I might have missed. The product also improves very fast.

What did you not like?

Sometimes the AI struggles with dialects or uncommon words during calls. This happens with most AI notetakers, but it can lead to small gaps in the summaries.

Which problems are you solving with the product?

Along AI saves us hours of manual note-taking and updates our HubSpot properties automatically. It helps us keep deals organized, recall key insights from discovery calls, and work more efficiently as a sales agency.
“A Simple, Helpful Tool for Staying on Track”
Source of review
5.0
P
In the last 3 months
Petar
Validated Reviewer
SDR at
Cognigy
  • 51-1000 employees
  • Industry: Computer Software
Use cases:
Sales AccelerationSales EnablementSales Planning

What did you like?

Along AI offers clear, structured prompts that make it easier to reflect on goals and stay organized. The interface is clean and intuitive, so it doesn’t take long to learn how to use the platform effectively. Its guidance is practical and focused, which helps keep tasks manageable without feeling overwhelming.

What did you not like?

The tool relies heavily on user input, so the experience varies depending on how much effort you put in.

Which problems are you solving with the product?

Along AI helps me stay more consistent with planning and follow-through by giving me a structured place to organize my thoughts. It simplifies decision-making by breaking larger tasks into smaller, clearer steps. I’ve also noticed that it helps me stay focused on priorities, which ultimately saves time and reduces mental clutter.
“Easy way of automizing Sales Process ”
5.0
E
In the last 6 months
Erika
Validated Reviewer
Head of Sales at
GAIA Technologies
  • 1-50 employees
  • Industry: Information Technology and Services
Use cases:
Digital Sales RoomSales Acceleration

What did you like?

- Meeting Recording and Summary after calls that I can share with customer - Shared workspace with customers sharing material and deal progress - automized hubspot fill-in feature

What did you not like?

No downsides, just a few wishes like having an integrated chat to ask question against meeting notes for example

Which problems are you solving with the product?

I can always go back to meetings and have a summary without the need to watch the entire recording or read the transcript + I always know what I've already shared with customers and how we are progressing
“Great onboarding experience!”
5.0
N
In the last 12 months
Nikita
Validated Reviewer
Presales Engineer at
BakerHeart
  • 1-50 employees
  • Industry: Information Services
Use cases:
Client OnboardingDigital Sales Room

What did you like?

Along makes the B2B sales process smoother by centralizing all communication and materials in one digital space. The interface is clean and intuitive, making it easy to onboard clients. It also improves alignment between sales teams and prospects by keeping everything transparent and organized.

What did you not like?

The platform could benefit from more CRM integrations and customization features. Some clients find the login process slightly confusing. Analytics and notifications also feel a bit basic for enterprise use.

Which problems are you solving with the product?

Along helps us reduce back-and-forth in the sales cycle by giving clients a centralized hub for all deal-related content. It’s improved transparency, sped up onboarding, and made collaboration with prospects much smoother.
“The sales tool we've been missing”
5.0
L
In the last 12 months
Lukas
Validated Reviewer
owner
  • 1-50 employees
  • Industry: Marketing and Advertising
Use cases:
Client OnboardingDigital Sales Room

What did you like?

I love how easy it is to create sales rooms that not only look good but are also functional so that clients are able to navigate around and find the info they need. We've tried other sales rooms that were clunky and our sales materials were hidden behind long page loads and confusing navigation. With Along, it's also interactive which means we can engage prospects even before the first sales conversation and keep them engaged with the sales process through contract signing and onboarding.

What did you not like?

Some features are still missing that I hope will be added soon. I hope the AI will become smarter and provide more relevant suggestions and hopefully some automated followup emails as well.

Which problems are you solving with the product?

Providing sales materials before and after sales calls. The benefit is in providing the customer with all the resources they need to complete their buying decision. And keeping them engaged in the sales process.
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