Articles tagged "Customer Management"

HelpdeskKundenserviceChristian Wittemöller 1/16/2025Consider customer service trends 2024 and turn customer service into a future-proof revenue driverThe customer service of the future is constantly evolving: for customers, trends are quickly becoming part of their expectations - companies should react.

Marketing AutomationCRMNorbert Schuster 5/23/2024A CRM system without a Marketing Automation Platform is like currywurst without fries - good, but not perfect.CRM and Marketing Automation: Differences, Advantages, and Symbiosis of an Integration of these Two Methods.

VersandMargit Kustor-Neubauer 11/21/2023This is How Sustainable Returns Management Works

Web AnalyticsMarketing AutomationMargit Kustor-Neubauer 11/16/2023Website Marketing: Measures and Tips for Your E-Business

CRMLarissa Mnich 9/14/2023Attract New Clients with the Right Customer Approach

Social Media SuitesChatbotRené Bunzel 9/6/2023Community Management on Social Media: Basics & Tips

KundenserviceHelpdeskMargit Kustor-Neubauer 8/21/2023Customer Feedback Templates - How to Make Your Customers the Boss, Ambassador & Beast

CRMMatthias Dehn , Jannik O. Würz & Lukas Neuhäußer 7/25/2023Customer Churn: Explanation, Reasons, Calculation & Anti-Churn Measures

Marketing AutomationEmail MarketingDavid Marquardt 7/18/2023Meaningful Marketing Automation Along the Customer Journey

Email MarketingCRMMarketing AutomationProjektmanagementiPaaSMichael Kröner 6/30/2023HubSpot Workflows - 12 Tips for Effective Marketing Automation

GIF CRM Einführung

CRMCarolin Puls 1/18/2023With These 8 Steps, You Can Successfully Implement the CRM