PIM vs. CMS – Overview and Comparison

We show you the difference between PIM and CMS and how to find the right software for you

Table of contents
  1. What is a Content Management System (CMS)?
  2. What's a Product Information Management System (PIM)?
  3. What are the main differences between CMS and PIM?
  4. When is a PIM system needed and when is a CMS system needed?
  5. What should be considered in the CMS vs. PIM decision?
  6. What tools are suitable for a CMS? 
  7. More PIM tools can be found in the category
For managing product information, both Product Information Management (PIM) and Content Management Systems (CMS) are suitable. Which software is better suited for you depends on your requirements. So that you can make the right decision for one of the two systems, we will take a closer look at both systems in this article and compare their main functions.


What is a Content Management System (CMS)?


A CMS is a software application that allows to create, edit and publish digital content. CMS are mainly used for Enterprise Content Management (ECM) and Web Content Management (WCM). With a CMS you can without programming knowledge create a website and manage it. In addition, a range of tools are available to manage your content publishing workflow. This facilitates team collaboration. There is also a library or repository where all digital content associated with the website is stored. CMS are easy to use. After an introduction, any employee can work with it. If a website's content is frequently updated, a content management system can significantly reduce the associated effort. A CMS is a good way to create and manage a website efficiently and cost-effectively.

What's a Product Information Management System (PIM)?


A PIM is a software that supports your company in gathering, managing and distributing all relevant product information. The goal is to create a consistent and reliable source of information that is available to various internal and external stakeholders. By using a PIM system, data quality can be improved, and the customer experience can be personalized. The fundamental product data, such as name, dimensions, variants, and colors, are stored in the PIM. The main functions of a PIM system include managing the product catalog, maintaining product data, validating data and translation management. In short, a PIM system offers your company the opportunity to efficiently manage product information and create a consistent source of information.


What are the main differences between CMS and PIM?


Both tools aim to manage information. But that's almost where the similarities end. Let's compare CMS with PIM directly.
OMR - CMS vs. PIM.png
Image: CMS vs. PIM (presentation by the author)
As you can see, CMS and PIM are used in different situations and meet different requirements. While a CMS is mainly used for managing content on websites and other digital channels, a PIM specializes in managing product data.

When is a PIM system needed and when is a CMS system needed?



A PIM system is worth it, if you…
  • have many products to manage.
  • want to sell across multiple channels.
  • have multiple data sources and systems that store and update product information.
  • have complex products with many variants and characteristics.
  • want to sell in different markets and multiple languages.

A CMS system is worth it, if you…
  • create new content frequently.
  • update your content often.
  • share your content across multiple channels.
  • have a team that needs to access content.
  • need features like user rights management, workflow management, and content publishing.

In summary, one can say that a CMS is sufficient for a simple e-commerce website that focuses more on content such as texts. For complex product data such as variants, attributes, links, or multiple languages, a PIM system may be necessary.


What should be considered in the CMS vs. PIM decision?


You already know a bit about the purpose and functions of CMS and PIM. To make a final decision for one of the tools, you should take a closer look at the following topics:
  1. Type of Content

    If your business mainly publishes content on a website or other digital channels, a CMS is the right choice. However, if you have many products that are to be marketed across various channels, a PIM is the better choice.

  2. Complexity of Content

    ⁠If your products or content are relatively simple, you can manage them with a CMS. However, if you have products with many variants and properties being offered in various markets, then a PIM would be preferable over a CMS.

  3. Number of Data Sources

    ⁠A CMS can combine a few data sources well. However, if there are many data sources from which information is being fetched, then a PIM is better. It makes it easier to gather and synchronize information.

  4. Compatibility with other Tools

    ⁠The differing focus of CMS and PIM systems affects their integration with other tools. Hence, any potential compatibility issues between the systems and other tools need to be checked thoroughly.

  5. Future Developments

    ⁠If you want to start small and with few products, a CMS is sufficient. However, if you already know that you will need to include more products in your assortment and sell internationally in the near future, it could be beneficial to opt for a PIM right away.

What tools are suitable for a CMS? 


More CMS tools can be found in the category Content Management Systems (CMS). Additionally, you can find an OMR-Reviews briefing, where you can learn
everything about content management systemsWhat tools are suitable for a PIM? 

More PIM tools can be found in the category

These are the advantages of Product Information Management“.“.

Katharina-Maria Röder

Diese Autorin ist seit 2019 freiberufliche Texterin und Text-Trainerin und unterstützt Unternehmen dabei, ihren Blog-Content zu optimieren und mehr Reichweite zu generieren. Zuvor war sie als Produktmanagerin im E-Commerce bei Bechtle Logistik & Service GmbH tätig und koordinierte Marketingaktivitäten sowie Produktsupport. Außerdem sammelte sie Erfahrung als Project & Support Coordinator im Bereich Digital Learning bei der Haufe Akademie, wo sie Kundenprojekte im E-Learning betreute.

All Articles of Katharina-Maria Röder

Software mentioned in the article

Product or service categories mentioned in the article

Product Information Management (PIM)
Product Information Management systems, also known as PIM or PIM systems, are applications with which product information is structured, managed, enriched, translated and distributed through various marketing and sales channels. The centralized, location-independent collection and management of product data can standardize and effectively execute business processes using a PIM system and operate omni-channel marketing. This is due to all information in the PIM system always being up-to-date, consistent, and complete. As a result, PIM software supports companies in disseminating high-quality, medium-neutral product information on all channels. In addition to this high data quality, the use of a product information system saves time, as many steps are eliminated through standardized processes and the distribution of information takes place more quickly. Using PIM software is worthwhile - regardless of company size - if companies have a wide range of products and need to aggregate and subsequently distribute a lot of product information from suppliers, service providers and customers through many channels. PIM systems can process countless data formats. These include marketing data (e.g., names, descriptions, and labels), media files (e.g., photos, graphics, videos, and documents), technical data (e.g., dimensions, weight and other specifications) as well as design data (e.g., sizes, colors and materials). PIM software distribute data on marketing and sales channels such as e-commerce, point of sale (PoS), websites and content management systems, apps, social media or print advertising (e.g., catalogs, labels, data sheets, flyers and manuals). Various export formats such as .XLS or .CSV are also available. PIM software often contains features of Digital Asset Management Software (DAM) and provides interfaces to CRM Systems, CMS and ERP Systems.
Content Management Systeme (CMS)
A Content Management System (short: CMS) enables collaborative creation, editing, organization, publication and display of texts, videos, graphics, and any other forms of digital content on and for websites. Most users work on an easy-to-use graphical user interface that requires no or very little programming or HTML knowledge, and in pre-designed templates that simplify the creation, upload and visually appealing presentation of content. At the same time, several people with different functions usually work in a CMS, so that content can also be optimally edited and managed by different people. A Content Management System is therefore an easy-to-use system for managing the content for a website and probably the simplest solution for online management of content made up of texts and media files. Special solutions from the area and integrations with software from other areas can also ensure that the pages built with the CMS are optimised for various factors directly. Many content management systems offer integrations with shopping systems and marketing software such as SEO tools or content marketing tools. Some CMS also have features for digital asset management and web design.

Related articles