ZWF IT vs. ServiceNow IT Service Management

What is ZWF IT + Consulting AG?

ZWF IT + Consulting AG is a provider of IT solutions for business processes. The software is aimed at companies that want to optimize their processes in the areas of Enterprise Content Management (ECM), Document Management (DMS), and customs. The key features include workflow support, audit-proof archiving, and simplification of customs and foreign trade processes. The pricing model is not explicitly stated and should be directly asked from the provider.

What is ServiceNow IT Service Management?

ServiceNow® IT Service Management (ITSM) is a cloud-based service management solution. The tool allows users to create cross-company digital workflows that connect people, functions, and systems. In addition, AI and analytics features help make more predictions and automate repetitive tasks. A demo can be requested via the homepage.