What is Intershop?
Intershop is the leading AI-driven B2B commerce platform for implementing high-performance B2B online shops and B2B customer portals. The platform supports all relevant B2B sales processes, offering a fast time-to-market with low implementation costs. B2B companies can use Intershop to expand their online presence, strengthen customer loyalty, and significantly increase their sales.
Who is Intershop suitable for?
Intershop is ideal for B2B companies seeking a powerful e-commerce solution equipped with all key business capabilities, preconfigured as software-as-a-service. Its modular architecture allows flexible adaptation to changing market and customer requirements. The platform is particularly suitable for manufacturers and wholesalers with complex product catalogs and multi-stage sales processes, as well as companies with international growth ambitions or those aiming to use artificial intelligence (AI) to increase efficiency and create personalized customer experiences.
Among the renowned B2B brands that already rely on Intershop are Würth, Trumpf, RAJA, Rockwool, Kion and E/D/E. These companies benefit from the robust functionality and high customisation capabilities of the platform, which is specifically tailored to the needs of the B2B market.
What functionalities does Intershop offer?
The modular headless solution stack is equipped with a Progressive Web App (PWA) and includes Commerce Management, the AI-based Search & Recommendations Engine SPARQUE.AI, a Low-Code Integration Hub, Experience Management (CMS), Product Information Management (PIM), Order Management (OMS), a Customer Engagement Centre (CEC) and Business Intelligence (Analytics).
Intershop's **out-**of-the-box functionalities for B2B sales and procurement processes include customer-specific catalogues and prices, personalised dashboards, order templates and the management of user roles and organisational structures, including budget rules and mechanisms.
Intershop Copilot, an intelligent AI advisor, efficiently navigates e-commerce managers and product content editors through their daily business, automates administrative tasks and provides insightful data-driven analytics for optimization and decision-making.
A free demo can be requested at any time on the solution provider's website.