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KIX - Service Software

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IT Service Management (ITSM)
KIX - Service Software
Compare to TOPdesk

KIX - Service Software vs. TOPdesk

KIX - Service Software

0 Reviews

What is KIX - Service Software?

KIX is an open-source service management software for IT teams, technical service, maintenance, after-sales services, and facility management. The tool is flexibly available as an on-premises or cloud solution. In addition to extensive and customizable basic functions (ticket system, asset management, self-service portal, knowledge and FAQ database, reporting, dashboards, etc.), KIX offers a variety of expansion options. Thus, a professional field service management, automated device inventory, 15 ITIL® 4 practices, time recording and much more can be implemented with KIX.

TOPdesk

7 Reviews

What is TOPdesk?

TOPdesk offers an enterprise service management software that allows team members from different departments of a company to work together on a central platform. Companies can choose between three TOPdesk packages, all of which include incident and asset management as well as the Self Service Portal. Other processes and functions include change and operations management, a knowledge database, a Kanban board, reporting and many more.

monday service

DeskCenter

Reviews

Reviews (0)

Reviews

0 Reviews

0 Reviews

0 Reviews

0 Reviews

0 Reviews

Reviews (7)

Reviews

5 Reviews

1 Reviews

1 Reviews

0 Reviews

0 Reviews

Reviewers' assessments

KIX - Service Software

Reviewers' assessments

Not enough reviews yet

0

Ease of use

IT Service Management (ITSM)

Average: 8.6

0

Meets requirements

IT Service Management (ITSM)

Average: 9.1

0

Customer Support

IT Service Management (ITSM)

Average: 9

0

Ease of setup

IT Service Management (ITSM)

Average: 8.2

TOPdesk

Reviewers' assessments

8.2

Ease of use

IT Service Management (ITSM)

Average: 8.6

8.6

Meets requirements

IT Service Management (ITSM)

Average: 9.1

8.3

Customer Support

IT Service Management (ITSM)

Average: 9

7.6

Ease of setup

IT Service Management (ITSM)

Average: 8.2

Pricing

KIX - Service Software

Pricing

No information available

TOPdesk

Pricing

Essential

Upon request

Bearbeitung von Anfragen und Assetverwaltung

Engaged

Upon request

Alle Funktionen zur Steuerung von Workflows

Excellent

Upon request

Volle Serviceleistung für das beste Serviceerlebnis

Screenshots & Videos

KIX - Service Software

Screenshots & Videos

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TOPdesk

Screenshots & Videos

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