KIX - Service Software vs. DeskCenter

What is KIX - Service Software?

KIX is an open-source service management software for IT teams, technical service, maintenance, after-sales services, and facility management. The tool is flexibly available as an on-premises or cloud solution. In addition to extensive and customizable basic functions (ticket system, asset management, self-service portal, knowledge and FAQ database, reporting, dashboards, etc.), KIX offers a variety of expansion options. Thus, a professional field service management, automated device inventory, 15 ITIL® 4 practices, time recording and much more can be implemented with KIX.

What is Deskcenter?

Deskcenter is an IT management software aimed at IT professionals. It offers features such as IT asset management, IT security, Unified Endpoint Management and more. The software allows users to manage and optimize their IT infrastructure efficiently. The pricing varies depending on the chosen model and extent of use.