inFeedo vs. Superchat

What is inFeedo?

inFeedo is an employee engagement platform that aims to improve the employee experience and promote communication within companies. The tool offers features such as automated employee surveys, AI-supported analysis, mood indicators, real-time feedback, and employee discussions. With inFeedo, companies can measure their employees' engagement, identify problems, and proactively take measures to increase employee satisfaction and retention. Using AI technology, inFeedo enables personalized and data-driven employee management and contributes to creating a positive corporate culture.

What is Superchat?

Superchat is a powerful messaging platform trusted by over 9,000 companies, including TUI, Engel & Völkers, and Enpal. With Superchat, businesses can reach their customers across all major channels and engage with them in a personal and targeted way. WhatsApp marketing and AI agents are key drivers of increased customer loyalty and revenue — made simple and 100% GDPR-compliant.

Boost Revenue with WhatsApp Marketing

With over 41.4 million users, WhatsApp is the most popular messaging app in the UK. Superchat enables businesses to cover the entire customer journey on WhatsApp — from the initial enquiry to a review request after purchase. Customers appreciate the personal touch, which is why WhatsApp newsletters achieve open rates of up to 90%.

AI Chatbots for Lightning-Fast Communication

AI-powered chatbots can handle up to 80% of incoming queries independently. For more complex cases, AI copilots assist by providing intelligent reply suggestions. These chatbots can be trained on your company’s data and deployed across multiple platforms. Team members can step in at any time, ensuring your team retains full control of the conversation.

Simple Team Collaboration

All messages from WhatsApp, Facebook, Instagram, live chat, Telegram, email, and SMS are unified into one central inbox, making them easy to manage collaboratively. An intuitive chatbot builder and automation workflows — with over 8,000 integrations — help automate repetitive tasks such as appointment scheduling.

Start Your Free Trial Today!

Interested businesses can choose from five flexible plans and test Superchat free for 14 days with full access to all features.