Freshservice vs. Digitales Hinweisgebersystem CLUE#ZO

What is Freshservice?

Freshservice promises customers a 308 percent ROI. The ITSM tool or its eponymous development company aims to convey this value, among other things, through the possibility of individually adapting the system to all requirements. In this context, Freshservice offers core benefits such as incident management, knowledge management, a self-service portal, SLA management, workflow automation, and analytics. The starting package starts at 15 € per month and user. The enterprise version for large companies is available from 95 €. With the help of various add-ons, Freshservice aims to enable customers to get even more out of the system. This includes optional modules for project management and asset management.

What is CAS AG?

CAS AG offers a digital whistleblower system, which can be set up and purchased via a license through SaaS-based technology. The use of the digital whistleblower system CLUE#ZO protects whistleblowers by maintaining their anonymity. With CLUE#ZO, the legal requirements of the EU Whistleblower Directive can be implemented. The SaaS-based solution is GDPR-compliant and requires neither programming effort nor software integration. For different requirements from companies, associations, organizations, municipalities, and companies of critical infrastructure, various pricing models and scopes of services are available. Licenses can be purchased from 99 EUR per month.