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Freshservice

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Incident Management
Freshservice
Compare to CONFDNT

Freshservice vs. CONFDNT

Freshservice

3 Reviews

What is Freshservice?

Freshservice promises customers a 308 percent ROI. The ITSM tool or its eponymous development company aims to convey this value, among other things, through the possibility of individually adapting the system to all requirements. In this context, Freshservice offers core benefits such as incident management, knowledge management, a self-service portal, SLA management, workflow automation, and analytics. The starting package starts at 15 € per month and user. The enterprise version for large companies is available from 95 €. With the help of various add-ons, Freshservice aims to enable customers to get even more out of the system. This includes optional modules for project management and asset management.

CONFDNT

0 Reviews

What is CONFDNT?

CONFDNT is a whistleblower system that assists companies in complying with the Whistleblower Protection Act (HinSchG). The software provides all the necessary components, such as legal documents, training, and internal guidelines, to establish professional whistleblower protection within the company. Compliance with the GDPR is prioritized, as the tool is developed and hosted in Germany. The licensing model is based on locations, not on the number of employees. The starting price is 69 Euros per location.

All Quiet

PagerDuty

Reviews

Reviews (3)

Reviews

2 Reviews

1 Reviews

0 Reviews

Reviews (0)

Reviews

0 Reviews

Reviewers' assessments

Freshservice

Reviewers' assessments

10

Ease of use

Incident Management

Average: 7.9

8.6

Meets requirements

Incident Management

Average: 8.9

7.1

Customer Support

Incident Management

Average: 8.3

8.6

Ease of setup

Incident Management

Average: 7.6

CONFDNT

Reviewers' assessments

Not enough reviews yet

0

Ease of use

Incident Management

Average: 7.9

0

Meets requirements

Incident Management

Average: 8.9

0

Customer Support

Incident Management

Average: 8.3

0

Ease of setup

Incident Management

Average: 7.6

Pricing

Freshservice

Pricing

ENTERPRISE

€95.00/ User / month

Service-Management-Lösung für Unternehmen

PRO

€75.00/ User / month

ITSM + Projektmanagement für große Organisationen

GROWTH

€40.00/ User / month

Für wachsende Unternehmen über ihre LOBs hinweg

STARTER

€15.00/ Month

Für die ersten Schritte

CONFDNT

Pricing

Enterprise

Upon request

Andere Anforderungen? Gerne erstellen wir ein individuelles Angebot.

Plus

€329.00/ Month

Das Komplettpaket. Inklusive anwaltlich betreuter Meldestelle. Die Meldestelle von uns betrieben, damit man sich um das Unternehmen kümmern kann.

Standard

€99.00/ Month

Alles was man für das Hinweisgeberschutzgesetz und die EU Whistleblower Richtlinie benötigt, inkl. Dokumente, umfangreichem Training und Zertifizierung.

Essential

€69.00/ Month

Enthält die Anforderungen des Hinweisgeberschutzgesetzes und der EU Whistleblower Richtlinie inklusive Training und aller rechtlich relevanten Dokumente.

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Freshservice

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No information available

CONFDNT

Screenshots & Videos

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