EngageBay vs. BSI Customer Suite

What is EngageBay?

EngageBay is an all-in-one software solution that aids startups and growing businesses in their scaling process. The tool provides a simple and affordable integrated software for marketing, sales, and support, designed as an alternative to costly platforms. With the marketing automation suite, businesses can save time by automating manual routine tasks. The CRM and sales automation allow users to organize their email contacts, track business deals and the sales pipeline, and build meaningful customer relationships. Businesses can also provide real-time assistance using the free live chat and helpdesk functions, turning visitors into customers.

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BSI Customer Suite

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What is BSI Customer Suite?
BSI is a leading CRM provider in the DACH market in the industries of Insurance, Banking, and Retail.

The cloud-based BSI Customer Suite covers the entire customer lifecycle: from the IP address to the buying customer to the fan. It allows comprehensive personalization and automation of offers and communication in real time. Design customer journeys and offer customers an exciting experience across all channels. From acquisition through the proposal process to the conclusion of the contract: Build real customer proximity thanks to seamless integration and AI support.

The BSI Customer Suite primarily targets medium and larger enterprises with complex marketing, sales, or service requirements.