KOSMONAUT is a holistic e-commerce agency that combines strategic thinking and customer experience with technical development expertise to create growth-oriented, innovative e-commerce solutions that connect sales channels and promote sustainable development.
Approach:
With the holistic commerce approach, sales channels are seamlessly linked, systems are integrated and business processes are optimized to enable smooth processes. Through a careful analysis of business processes and requirements, we design customized e-commerce platforms that are both user-friendly and technologically sophisticated. The agile way of working ensures that projects are implemented efficiently and flexibly. Interdisciplinary teams of strategy, design and technology experts ensure that platforms are continually improved and adapted to individual customer requirements.
Team:
Our team is made up of internal and external specialists who have many years of experience in e-commerce and a strong network of technology partners. This enables KOSMONAUT to offer scalable and future-proof solutions that are tailored precisely to the needs of shop operators and their customers.
Customers:
KOSMONAUT supports trading and manufacturing companies as well as chain stores to be successful in the growing and complex e-commerce market. Companies that optimize their digital processes, link sales channels and strive for sustainable growth in e-commerce will find a reliable partner in KOSMONAUT.
Services at a glance:
Engagement - Strong customer loyalty and growth through targeted content, including:
Customer Data Platform
Personalization & Recommendation
Technical & Content SEO
Experience - Converting customers through user-centered platforms and services, including:
CX Audit & Strategy
Analytics Insights
A/B testing & experimentation
Engineering - Significant increase in sales through customer-oriented, scalable technologies, including:
System Audits & Technical Architecture
Development & Integration
Data management (PIM, DAM, MDM)
Enablement - expand operational capabilities, create freedom and promote a culture of innovation, including:
Technical Operations
Client Collaboration
E-commerce empowerment
