Blackbit

No classic agency that delivers projects and moves on. Blackbit is the technical partner that stays – building, operating and scaling digital commerce infrastructure for over 35 years, with around 50 specialists in Göttingen, Berlin, Hamburg and Kyiv. Decisions are made for quality and continuity, not for the next exit.

BUILD, RUN, GROW: One Team, No Handovers

BUILD, RUN and GROW from one team – no handover after go-live. One team carries architecture, operations and growth with one KPI set. No breaks between phases.

BUILD – Commerce Engineering

From target architecture through PIM and headless commerce to go-live. Translating business models into scalable infrastructure – with clear KPIs and transparent total costs from day one.

RUN – Platform Operations

Reliable platform operations on Kubernetes, EU-sovereign hosting at Scaleway, observability, security, performance optimisation (INP/LCP). Availability and response times contractually secured via SLO.

GROW – Data-Driven Growth

Technical SEO, GEO (AI visibility), paid & attribution, conversion optimisation, lifecycle marketing and inbound marketing – based on first-party data, server-side tracking and HubSpot as CRM and marketing automation platform. Google Premier Partner 2026.

Technology & Consulting

Blackbit advises independently of technology – the first question is always which platform and architecture actually fits the business model. Pimcore, Shopware 6, BigCommerce, HubSpot, Conductor – as SaaS, PaaS or self-hosted on EU Kubernetes at Scaleway. As a Pimcore Platinum Partner since 2013 with 105+ projects, Blackbit also covers complex PIM and DXP scenarios.

Who Blackbit Works With

Retailers, brand manufacturers and distributors in the DACH region – B2B and B2C. Companies with complex product data, ERP integration, multiple sales channels and international ambitions. Not looking for a single-project vendor, but a partner who takes responsibility for architecture, operations and measurable growth. Average client relationship: 8 years.

Economic success and social responsibility are not mutually exclusive for Blackbit. In 2024, this was documented with the Economy for the Common Good certification. Blackbit is on the path to steward ownership – decisions are made for quality and continuity, not for the next exit.