Blackbit

With over 25 years of experience in e-commerce and over 70 employees at four locations, Blackbit develops tailor-made solutions and helps companies with effective marketing strategies and innovative technologies to create integrated shopping experiences across all channels in order to successfully assert themselves in the digitalized market.

Blackbit services

1. Strategic advice
   • Analysis and assessment of the digital landscape and market conditions
   • Development of business strategies
   • Support with digital transformation
   • Branding and positioning
   • Designing user-friendly platforms and products
   • Continuous measurement and analysis of key performance indicators
2. Platform development
   • Conception and development of a Minimal Viable Product (MVP)
   • Accelerate the product development process to minimize risks through rapid user feedback
3. Platform operations
   • Ensuring reliable operation of platforms
   • Enabling continuous expansion and updating on an ongoing basis Operation
   • Providing hosting services
4. Further development

• Analysis of user behavior and optimization of the platform
• Prioritization of tasks based on a backlog
• Implementation of agile development cycles

5. Digital Marketing
   • Measures to increase frequency, engagement and conversions on digital platforms, such as inbound marketing, newslettering, social media marketing, search engine advertising or optimization.

Organization and values With an agile organizational culture, the company focuses on customer and employee satisfaction as well as profitability, while at the same time attaching importance to the compatibility of economic success with social and ecological aspects. Our central drive is to make the world a better place every day. In 2024, Blackbit documented this with the Common Good Economy certification.

Blackbit relies on transparency and open communication as a prerequisite for successful and effective collaboration.

Customers Blackbit is looking for customers who think and act responsibly as entrepreneurs. Blackbit's target customers want to expand and optimize their digital market presence. They recognize the potential of digital commerce and are ready to invest in professional solutions to achieve sales growth and strengthen their market position.

Characteristics of an ideal customer Industry: B2B or B2C, e.g. E.g. fashion, food, pharmaceuticals, services, energy, furniture, leisure and sport as well as manufacturing companies. Company size: Medium-sized and large companies, established online retailers.

Goals of a customer: - Increase online sales - Improve conversion rate - Expanding customer loyalty - Increasing brand awareness - Expansion into new markets

Customer challenges: - Outdated online shop - Lack of expertise in e-commerce - High intensity of competition - Lack of visibility and reach, difficulty acquiring customers