parcelLab vs. PAQATO

What is parcelLab?

According to their own statement, parcelLab aims at creating an optimal customer experience in the field of shipping. They offer individual track-and-trace pages with real-time monitoring, proactive communication or notifications with customers, and comprehensive return management. According to the developer's statement, the software can be integrated with any system. Among the cooperating shipping companies are Deutsche Post, DHL, DPD, Amazon Shipping, and more than 100 other leading services worldwide. parcelLab also has a location in Munich. The shipping system is offered exclusively in a tailored manner. Accordingly, the price is available on request.

PAQATO

9 Reviews

What is PAQATO?
The PAQATO After Sales E-Commerce Solution is a solution for online stores aimed at improving the shopping experience after purchase. The platform allows online retailers to offer their customers personalized shipping notifications and a customizable tracking page in their own shop. The goal is to increase customer satisfaction and promote customer loyalty.

PAQATO provides features for proactive multi-channel communication, enabling online stores to utilize cross-selling opportunities along the shipping route and generate customer reviews. In addition, the platform offers tools for smart shipping control, with which online retailers can maintain a comprehensive overview of their shipping processes. This is intended to contribute to the reduction of service costs through the use of transparent data.

Sendcloud

Tracker4all

Reviews

Reviews (3)

3 Reviews

0 Reviews

Reviews (9)

9 Reviews

0 Reviews

Reviewers' assessments

parcelLab

Reviewers' assessments

Ease of use

Package Tracking

Average: 9.1

9.5

Meets requirements

Package Tracking

Average: 8.9

8.6

Customer Support

Package Tracking

Average: 8.3

8.6

Ease of setup

Package Tracking

Average: 8.7

PAQATO

Reviewers' assessments

9.4

Ease of use

Package Tracking

Average: 9.1

9.8

Meets requirements

Package Tracking

Average: 8.9

9.8

Customer Support

Package Tracking

Average: 8.3

8.9

Ease of setup

Package Tracking

Average: 8.7

Pricing

parcelLab

Pricing

No information available

PAQATO

Pricing

Core

From €349.00 / Month

Für moderne Teams, die Kunden auf der gesamten Paketreise von ihrem Shop begeistern wollen.

Advanced

From €599.00 / Month

Für professionelle Teams, die Kunden eine vollumfängliche Customer Journey bieten möchten.

Enterprise

Upon request

Für moderne Teams, die ihren Kunden eine high end Kommunikation auf der Paketreise bieten möchten.

Screenshots & Videos

parcelLab

Screenshots & Videos

No information available

PAQATO

Screenshots & Videos

No information available