CRM Matthias Dehn , Jannik O. Würz & Lukas Neuhäußer 7/25/2023 Customer Churn: Explanation, Reasons, Calculation & Anti-Churn Measures In this article, we want to provide you with valuable tips & tricks that should make understanding, measuring and managing the churn easier for you.
Marketing AutomationEmail Marketing David Marquardt 7/18/2023 Meaningful Marketing Automation Along the Customer Journey In this article, we introduce you to the most important marketing automation for your customer journey.
Social Media SuitesMarketing AutomationWeb AnalyticsContent Management Systeme (CMS)Brand Management Dan Wojcik 6/27/2023 Lead oder kein Lead, das ist hier die Frage: So setzt du Customer-Experience-Analytics richtig ein
CRM Anabell Oeynhausen 5/31/2023 Building Customer Relationships: Four Steps to Successful Customer Relationships
CRM Dr. Stefan Schulte & Bettina Groß 5/23/2023 CRM aus der Kundenperspektive: Die 5 Phasen eines erfolgreichen CRM-Projektes
CRMCustomer Data Platforms (CDP)Online Reputation ManagementReview Management Simon Bühl 3/16/2023 This is How You Can Ask Customers for Reviews
CRMEmail Marketing Tim Fischer 3/3/2023 Email Lead Nurturing: How to Increase the Purchase Readiness of Your Leads
CRMMarketing AutomationEmail Marketing Sergej Plovs 2/27/2023 CRM Concept: The Blueprint for Better Customer Retention
CRM Moritz Michael Mannheims 2/22/2023 How CRM Automations Help You Save Work and Increase the Conversion Rate
CRMMobile Marketing Pia Heßler 2/17/2023 Mobile CRMs: When a CRM App on Your Smartphone is Indispensable
CRMMarketing AutomationMarketing AnalyticsUmfrageChatbot Marco Gilly 2/17/2023 Erfolgreiche Customer Journey im B2B: Erklärung, Relevanz & Maßnahmen
CRMBusiness Intelligence (BI)Marketing Automation Florian Grützner 2/16/2023 B2B Lead Scoring: From Cold Call to Hot Lead
CRMMarketing AutomationEmail Marketing Julia Klampfer 2/16/2023 Phases of the Customer Relationship Lifecycle and What They Mean for You
CRMOnline Reputation ManagementReview Management Pia Heßler 2/16/2023 Customer Rating: How valuable are your customers to your business?
CRMEmail Marketing Frank Schütz 2/14/2023 CRM-Kundendatenbank: Relevanz, Voraussetzungen, Funktionen & Erstellung