The best social listening tools compared

Clarabridge Engage, formerly CX Social, is a tool for managing customer communication via social media.

With AI tech, Dataminr analyzes public data in real time, providing alerts on risks and aiding crisis management. Ideal for businesses and newsrooms.

Khoros Care employs intelligent automation for customer service on digital channels, expanding client base through social marketing, and brand communities.

Synup boosts online visibility and customer retention. It manages profiles, monitors and responds to reviews, optimizes search results, and assists with marketing campaigns.

Mentionlytics is a smart social media monitoring software for identifying influencers and generating marketing leads.

VICO enhances business processes using social data for digital marketing measures, integrates in-house systems, and offers monitoring & AI tools.