Along AI Reviews (101)
AI-generated summary
What users say about Along AI
Based on 101 reviews
Along is praised for streamlining sales and onboarding through centralized workspaces, improving communication and transparency. Many find it easy to use, facilitating faster deal closures and enhanced customer engagement. Some users mention a learning curve for new users and desire more CRM integrations or customization options. However, the responsive support team and continuous feature development are frequently highlighted, contributing to overall satisfaction and a more structured sales process.
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“Tolles Tool für Sales Engagement und Onboarding!”
4.5
B
Older than 12 months
Bettina
Validated Reviewer
CEO at
Hivebuy
- 1-50 employees
- Industry: Computer Software
Use cases:
Client OnboardingCustomer Journey MappingDigital Sales Room
+ 2 more
What did you like?
Ich finde es echt super, dass man einen Mutual Action Plan mit Kunden aufsetzen kann und diesen dann auch später einfach kopieren und weiterverwenden kann. Ich habe schon bei den ersten Meetings gemerkt, dass man somit bei den Kunden eine höhere Verbindlichkeit erzielt. Ich fand es extrem intuitiv mit Along anzufangen und Templates zu erstellen. Nachdem ich Along angefangen habe mit Kunden zu teilen, ist mir aufgefallen wie sehr mein Onboarding vereinfacht wurde. Ich finde das Tool wirklich stark und ein must have für Prozesse, die etwas mehr Komplexität mit sich bringen und damit der Austausch von intern zu extern auch gut über die Bühne gebracht werden kann!
What did you not like?
Aktuell kann ich hier noch keine richtige Aussage treffen, jedoch würde ich mir vielleicht noch eine Schnittstelle in Richtung Slack wünschen, so dass man direkt ad-hoc eine Mitteilung über eine Aktion im Tool bekommt.
Which problems are you solving with the product?
Transparentes Kundenonboarding und Verkürzung des Sales Cycles. Die Vereinfachung im Prozess ist enorm. Anstatt mich intern mit Task zu managen und dem Kunden hinterherzulaufen, kann ich jetzt einfach den Kunden mit in den Prozess mit einbinden. Es ist super spannend und smooth aufgesetzt und gibt mir die Insights, die ich vorher nicht hatte, damit ich unsere Kunden besser verstehe.
“Insights That Chart New Horizons”
5.0
M
In the last 12 months
Marco
Validated Reviewer
Founder at
10X Strategy
- 1-50 employees
- Industry: Management Consulting
Use cases:
Client OnboardingCustomer Journey MappingDigital Sales Room
+ 3 more
What did you like?
Gives me a bird’s-eye view of my entire operation. It streamlines internal communications, eliminates endless email chains, and delivers real-time insights into every deal—all of which empower me to focus on strategic decisions and growth.
What did you not like?
Although there are tweaks that could be made to enhance the platform, the overall reliability and responsive support make these minor issues easy to overlook.
Which problems are you solving with the product?
It shortens deal cycles, keeps me informed about every ongoing opportunity, and simplifies stakeholder coordination, ultimately driving more efficient and effective growth. By centralizing all business activities into one comprehensive hub, this tool has revolutionized the way I manage my company.
“Effizienz und Struktur neu definiert – Dank Along!”
5.0
L
In the last 12 months
Larissa
Validated Reviewer
Head of Tech at
Sest-Digital
- 1-50 employees
- Industry: Computer Software
Use cases:
Customer Journey MappingSales AccelerationSales Enablement
+ 1 more
What did you like?
Mit Along haben wir eine Plattform gefunden, die unseren Verkaufs- und Onboarding-Prozess nachhaltig transformiert hat. Besonders beeindruckt bin ich von der Möglichkeit, wiederholbare und skalierbare Zyklen zu erstellen, die nicht nur für mehr Struktur sorgen, sondern auch die Geschwindigkeit unserer Geschäftsabschlüsse deutlich erhöhen. Die Transparenz, die Along durch den Mutual Action Plan (MAP) schafft, ist unschlagbar – wir können jederzeit nachvollziehen, an welchem Punkt sich ein Kunde befindet und welche Schritte noch notwendig sind. Es fühlt sich an, als hätten wir eine zentrale Steuerzentrale für unseren gesamten Verkaufsprozess.
What did you not like?
Die Einführung von Along bringt eine gewisse Lernkurve mit sich, da die Prozesse im Team neu strukturiert werden. Gleichzeitig sehe ich das als Chance, unsere Arbeitsweise zu optimieren und effizienter zu gestalten. Die Along University bietet hierbei großartige Unterstützung mit ihren klaren und hilfreichen Anleitungen.
Which problems are you solving with the product?
Dank Along konnten wir endlich einen einheitlichen und klar definierten Prozess etablieren, der sowohl intern als auch in der Zusammenarbeit mit unseren Kunden zu einer erheblichen Verbesserung geführt hat. Die Plattform vereinfacht die Übergabe zwischen Sales- und Customer-Success-Teams, wodurch Onboarding-Prozesse deutlich beschleunigt werden. Gleichzeitig bietet sie wertvolle Einblicke in die Kundenreise, was uns hilft, Blindspots zu erkennen und unsere Strategien entsprechend anzupassen.
“Endlich ein effizienter Vertriebsprozess!”
5.0
H
In the last 12 months
Henrik
Validated Reviewer
B2B Operator at
MyPostcard GmbH
- 1-50 employees
- Industry: Druckindustrie
Use cases:
Client OnboardingCRMCustomer Journey Mapping
+ 4 more
What did you like?
Mit Along ist es uns gelungen, einen strukturierten Prozess zu entwickeln, der potenzielle Käufer gezielt von einer ersten Demo bis hin zur Conversion begleitet. Dieser Prozess zeichnet sich durch seine Wiederholbarkeit und Skalierbarkeit aus, wodurch wir in der Lage sind, effizienter und konsistenter zu arbeiten. Das Ergebnis ist ein vereinfachter und optimierter Ablauf, der es uns ermöglicht, potenzielle Kunden schneller in zahlende Kunden zu verwandeln und Vertragsabschlüsse deutlich zu beschleunigen.
What did you not like?
Ich bin wirklich begeistert vom Team, da die Zusammenarbeit nicht nur angenehm, sondern auch äußerst effizient verläuft. Der Austausch erfolgt stets zügig, was mir das Gefühl gibt, jederzeit gut unterstützt zu werden. Besonders schätze ich, dass ich mich bei Fragen oder Unsicherheiten jederzeit an das Team wenden kann und stets eine hilfreiche Antwort erhalte. Bislang gibt es nichts, was mich speziell stören würde oder was ich als negativ empfinden könnte.
Which problems are you solving with the product?
Along unterstützt uns in mehreren zentralen Bereichen und verbessert sowohl unsere internen Abläufe als auch die Zusammenarbeit mit Kunden. Es ermöglicht eine strukturierte Bereitstellung von Material, wodurch alle Beteiligten jederzeit Zugriff auf relevante Informationen haben. Zudem vereinfacht es die Übergabe vom Sales- zum Customer-Success-Team, indem alle Kundendaten zentral gebündelt werden, was den Onboarding-Prozess beschleunigt. Darüber hinaus bietet Along wertvolle Einblicke in Kundeninteraktionen, sodass wir besser verstehen, welche Inhalte relevant sind und wie wir die Kundenerfahrung weiter optimieren können.
“Professional structure and strategy for our GTM with Along”
5.0
S
Older than 12 months
Sandra
Validated Reviewer
Designer at
Daiki
- 1-50 employees
- Industry: Computer Software
Use cases:
Client OnboardingCustomer Journey MappingDigital Sales Room
+ 1 more
What did you like?
Along allows us to establish a professional foundation for our GTM strategy right from the start. It enables us to track our internal processes from day one while actively involving customers in the sales journey. This approach ensures a polished, professional presence and gives us the flexibility to continuously refine and improve our process iteratively.
What did you not like?
The Along team has been a great partner in supporting us throughout the process. If I had to point out one thing, it would be that there’s still potential for adding more features. That being said, everything's been running smoothly so far. The support is consistently fast and highly dependable.
Which problems are you solving with the product?
The Along team has been a reliable partner, providing fast and effective support. We use Along to streamline our sales and customer success processes by centralizing key information for internal teams and external stakeholders. This transparency improves collaboration and speeds up decision-making. A key benefit is the visibility it provides into the buying journey, allowing us to track client engagement and prioritize deals more effectively. While there’s potential for new features, our experience has been highly positive, with Along playing a vital role in optimizing our go-to-market strategy and improving multi-stakeholder alignment.
Reply from Frederik from Along AI:
Hello Sandra,
Thank you so much for all your support and feedback! It is so great to hear that Along has created both a professional and enjoyable experience for you and your customers. One that is able to continue to improve through Along's engagement insights and collaboration with all stakeholders. We will always be "along" with you on the journey :)
Thank you!
Freddy & the team
“Wir machen das Leben einfacher für unsere Kunden!”
5.0
M
Older than 12 months
Michael
Validated Reviewer
Head of Customer Sucess at
ScriptRunner Software GmbH
- 1-50 employees
- Industry: Computer Software
Use cases:
Client OnboardingCRMCustomer Journey Mapping
+ 4 more
What did you like?
Die Alongspaces ermöglichen es uns, Materialien effizient zu teilen und unseren Kunden an einem zentralen Ort zugänglich zu machen. Besonders hilfreich finde ich die gemeinsame Aufgabenliste, die wir kollaborativ nutzen können. Dadurch schaffen wir volle Transparenz für unsere Kunden und hinterlassen gleichzeitig einen professionellen Eindruck.
What did you not like?
Die Einführung von Along im Unternehmen erfordert anfangs etwas Einarbeitung, da die Steuerung über die Alongspaces ein Umdenken im Prozess mit sich bringt. Diese Umstellung kann zu Beginn eine kleine Herausforderung sein. Zwar bietet die Along University im Produkt hilfreiche Anleitungen, aber es braucht trotzdem eine gewisse Lernkurve, bis alles reibungslos läuft. Hier könnte der Onboarding-Prozess noch intuitiver gestaltet werden, um den Einstieg zu erleichtern.
Which problems are you solving with the product?
Along ermöglicht es uns, interne Absprachen und externe Abstimmungen an einem zentralen Ort zu bündeln. Das erleichtert die Zusammenarbeit erheblich, insbesondere bei Prozessen, die durch das Stakeholder-Management oft komplexer werden. So behalten wir den Überblick und können effizienter agieren.
“Endlich Struktur und Klarheit bei unseren komplexeren Prozessen!”
5.0
J
Older than 12 months
Johannes
Validated Reviewer
Customer Success Manager at
ScriptRunner
- 1-50 employees
- Industry: Computer Software
Use cases:
Client OnboardingCRMCustomer Journey Mapping
+ 4 more
What did you like?
Früher hatten wir das Problem, dass unser Prozess nicht klar definiert war und jeder Mitarbeitende ihn auf seine eigene Weise umgesetzt hat. Das machte es extrem schwierig, neue Teammitglieder einzuarbeiten und auf einen einheitlichen Prozess zu bringen. Mit den Vorlagen in Along ist das jetzt komplett anders. Wir haben einen klaren, einheitlichen Ablauf, der in der gesamten Organisation funktioniert. Zusätzlich bietet der Along-Space volle Transparenz, da wir jederzeit sehen können, an welchem Punkt sich ein Kunde oder Deal befindet. Absolut unverzichtbar für Unternehmen mit komplexen Sales- oder Customer-Success-Beziehungen und mehreren Teammitgliedern!
What did you not like?
Ich bin insgesamt sehr zufrieden. Along ist ein junges Unternehmen mit einem klaren, benutzerfreundlichen Produkt, das dennoch viel Potenzial für weitere Funktionen bietet. Das Beste daran ist, dass wir aktiv daran mitwirken können, indem wir Feedback geben und so zur Weiterentwicklung beitragen. Wenn es etwas gibt, das ich mir wünschen würde, dann wäre es vielleicht eine schnellere Umsetzung neuer Features, aber das Verständnis dafür ist da, da es sich um ein junges Produkt handelt
Which problems are you solving with the product?
Mit Along haben wir endlich die Möglichkeit, einen durchdachten und einheitlichen Prozess intern zu etablieren. Das sorgt dafür, dass alle Teammitglieder auf dem gleichen Stand sind und wir gemeinsam effizienter arbeiten können. Durch diese klare Struktur sind wir in der Lage, unsere Deals besser zu organisieren, zu priorisieren und jederzeit den aktuellen Status einzusehen. Es fühlt sich an, als hätten wir die Kontrolle über einen zuvor unübersichtlichen und verstreuten Prozess zurückgewonnen. Diese Transparenz und Klarheit stärken unser Teamgefühl und ermöglichen es uns, deutlich zielgerichteter zu arbeiten.
“Der geilste Mutual Action Plan”
5.0
M
Older than 12 months
Marisa
Validated Reviewer
Sales Manager at
MyPostcard
- 1-50 employees
- Industry: Consumer Goods
Use cases:
Client OnboardingCustomer Journey MappingDigital Sales Room
+ 2 more
What did you like?
Ich liebe den Mutual Action Plan (MAP) für Sales von www.alongspace.com, weil er mir hilft, den Verkaufsprozess klar und strukturiert zu gestalten. Der MAP bietet eine transparente Übersicht über die gemeinsamen Ziele, die nächsten Schritte und die Verantwortlichkeiten, sowohl für mich als auch für meinen Kunden. Durch diese klare Struktur kann ich sicherstellen, dass alle Parteien immer auf dem gleichen Stand sind und keine wichtigen Details oder Termine übersehen werden.
Außerdem fördert der MAP eine enge Zusammenarbeit und ein besseres Verständnis für die Bedürfnisse des Kunden. Er hilft mir, den Prozess aktiv mit dem Kunden zu gestalten, indem wir gemeinsam realistische Meilensteine setzen und klare Erwartungen formulieren. Das schafft Vertrauen und sorgt dafür, dass der Verkaufsprozess nicht nur effektiv, sondern auch nachhaltig ist.
Ich schätze auch, dass ich mit dem MAP flexibel arbeiten kann und ihn individuell auf jede Verkaufsbeziehung anpassen kann. So bleibt er ein hilfreiches Werkzeug, das mich bei jedem Schritt im Verkaufsprozess unterstützt und sicherstellt, dass ich die besten Ergebnisse für beide Seiten erzielen kann.
What did you not like?
Das Team ist super und immer zur Stelle, wenn wir sie brauchen. Also gibt es eigentlich nichts was uns nicht gefällt. Wir fühlen uns immer so als würde jedes Problem eigentlich direkt behoben werden!
Which problems are you solving with the product?
Sales und Customer Success heutzutage braucht einfach eine verbesserte Struktur. Wir haben es viel zu lange über ein komisches hin und her in E-Mails durchgeführt.
Das hat uns intern immer gestresst und wir wussten einfach gar nicht ob unsere Käufe den Prozess gut finden oder nicht…
Und jetzt haben wir das Gefühl, dass wir einfach Kontroll über den Prozess haben! Along hat uns da so sehr geholfen…
“Along Sales Erfahrung ”
5.0
p
Older than 12 months
patricia
Validated Reviewer
Account Executive at
Raascals
- 1-50 employees
- Industry: Computer Software
Use cases:
Client OnboardingCustomer Journey MappingDigital Sales Room
+ 2 more
What did you like?
Along hat meinen Sales-Prozess auf das nächste Level gehoben, indem es mir eine strukturierte und zielgerichtete Herangehensweise bietet, die den gesamten Verkaufszyklus optimiert. Besonders durch den Mutual Action Plan (MAP) habe ich eine klare Übersicht darüber, welche Schritte notwendig sind, um den Deal erfolgreich zum Abschluss zu bringen. Der MAP hilft mir, sowohl meine eigenen Aktivitäten als auch die des Kunden zu koordinieren, was den Prozess deutlich transparenter und effizienter macht.
What did you not like?
Geiles Team und immer zur Stelle! Der Fortschritt mit dem Ausbau von Features hat uns sehr geholfen!!!! Also keine wirklichen Dinge, die uns nicht passen.
Which problems are you solving with the product?
Ein weiterer entscheidender Vorteil ist, dass ich durch die Plattform kontinuierlich mit meinen Leads und Kunden in Kontakt bleiben kann, wodurch ich wertvolle Informationen schnell austauschen und die Beziehung stärken kann. So kann ich schneller auf Veränderungen oder neue Bedürfnisse reagieren und gegebenenfalls den Prozess anpassen.
“Amazing tool for Sales, Product Demos and beyond”
4.5
B
Older than 12 months
Ben
Validated Reviewer
Sales & Business Development at
promiseQ GmbH
- 1-50 employees
- Industry: Information Technology and Services
Use cases:
Client OnboardingDigital Sales Room
What did you like?
Very helpful, setup in no time, nice overview for product demos and very easy to use and to set up new spaces with customizable elements. I use it for all my sales product demos. Along makes it transparent and comfortable to navigate through the sales process (for me as much as for the buyers). Looking forward to see Along developing its feature set.
What did you not like?
Still in development, but I'm optimistic that features and usability will improve and become even better.
Which problems are you solving with the product?
- improving the communication with prospects after initial contact
- great to use for product demos
- post product demo communication and collaboration; also it looks really nice and modern for prospects, radically different to working with tiresome email communication and attachments
“Helps Me Stay in Control Without Slowing the Team Down”
Source of review
4.5
E
In the last 30 days
Erik
Validated Reviewer
Founder
- 1-50 employees
- Industry: Computer Software
Use cases:
Sales EnablementSales Planning
What did you like?
As a founder, my main challenge is staying informed without becoming a bottleneck. Along AI supports exactly that. It keeps conversations, followups, and deal progress structured in the background, while the team continues to work independently. I can step in when needed, but I dont have to chase updates or reconstruct what happened in past interactions.
What did you not like?
In some situations, I would prefer more customization in how insights are summarized. Depending on the deal or customer, the level of detail I need can vary, and a bit more flexibility here would be welcome.
Which problems are you solving with the product?
Along AI solves the problem of scattered information and inconsistent follow through. Important context is captured automatically, responsibilities are clearer, and fewer things fall through the cracks. This has led to better internal alignment and a more confident, professional presence toward clients. For me as an entrepreneur, it creates trust in the process and frees up mental space to focus on growth.
“Along Salaesspace Erfahrung”
Source of review
5.0
E
In the last 30 days
Eric
Validated Reviewer
Head of Growth at
fravio GmbH
- 1-50 employees
- Industry: Marketing and Advertising
Use cases:
Digital Sales Room
What did you like?
- Klar strukturierte Sales-Frameworks
- Besonders stark im Bereich B2B & komplexere Sales-Zyklen - Einfache Anwendung für Kunden und zur Informationsbereitstellung-
What did you not like?
Schwierig zu sagen, für uns machen sales spaces spaß weil sie den Prozess für unseren Vertrieb vereinfachen.
Which problems are you solving with the product?
Der Potentielle Kunde erhält auf einen Blick alle Informationen zu unserem Angebot und wie wir arbeiten und kann das mit seinem Team teilen.
“Absoluter Mehrwert im Vertriebsprozess”
Source of review
5.0
J
In the last 30 days
Johannes
Validated Reviewer
co-founder at
fravio GmbH
- 1-50 employees
- Industry: Marketing and Advertising
Use cases:
Client OnboardingDigital Sales RoomSales Acceleration
What did you like?
I really like how Along brings all deal-related content, communication, and stakeholders into one clear digital space. It makes the sales process feel much more structured and transparent compared to email threads and scattered tools. The focus on buyer engagement and AI-driven insights is especially strong and feels very relevant for modern B2B sales teams.
What did you not like?
There’s very little to dislike. Since the platform offers many powerful features, it may take a short moment to explore everything at the beginning, but this also shows how much value the tool provides.
Which problems are you solving with the product?
Along AI helps us reduce scattered communication, unclear next steps, and lack of visibility in the sales process. By centralizing content, stakeholders, and interactions in one space, deals become easier to manage and more transparent. The biggest benefit is better buyer engagement and clearer insights into what prospects care about, which leads to more focused follow-ups and a smoother sales process overall.
“Brings Clarity and Consistency to Our Sales Workflow”
Source of review
5.0
D
In the last 30 days
Daniel
Validated Reviewer
Head of Operations at
Transcore Logistics
- 1-50 employees
- Industry: Import and Export
Use cases:
Sales Enablement
What did you like?
Along AI has become a reliable support system for our sales team. It helps structure conversations, captures key takeaways from calls and supports timely follow-ups without adding extra manual work. What I value most is the consistency it brings every interaction is documented and easy to revisit, which makes managing multiple deals much more transparent.
What did you not like?
Occasionally, the AI output can feel slightly too detailed for quick decision-making. A more high-level summary view for managers would make it even easier to prioritize actions across the pipeline.
Which problems are you solving with the product?
The main challenge Along AI solves for us is keeping momentum across a growing number of sales conversations. Important details no longer get lost, handovers are smoother, and follow-ups happen more reliably. As a result, our sales process feels more organized, scalable and professiona, both internally and from the customers perspective.
“A Valuable Tool for Reducing Sales Friction”
Source of review
4.5
E
In the last 30 days
Emil
Validated Reviewer
Founder at
Beyreuther Consulting
- 1-50 employees
- Industry: Accounting
Use cases:
Client OnboardingSales AccelerationSales Planning
What did you like?
Along AI stands out for the way it reduces friction in our day-to-day sales operations. Instead of spending time documenting calls or preparing repetitive follow-ups, the team can rely on the AI to capture context and support the next steps. I particularly like having a clear, centralized view of ongoing deals without needing to micromanage the process.
What did you not like?
At times, the level of detail can feel a bit overwhelming, especially when multiple activities are happening in parallel. A more condensed overview for high-level monitoring would make it even easier to stay oriented.
Which problems are you solving with the product?
Along AI addresses the challenge of maintaining consistency and momentum across the sales cycle. It minimizes manual work, improves handovers between team members, and ensures that no follow-up is missed. Overall, it has helped us operate more efficiently while delivering a smoother, more professional experience to prospects.
“Strong Support for a More Focused Sales Process”
Source of review
4.5
F
In the last 30 days
Frank
Validated Reviewer
CEO at
Denhag Automatisation
- 1-50 employees
- Industry: Industrial Automation
Use cases:
Client OnboardingCRMSales Enablement
+ 1 more
What did you like?
What I appreciate most about Along AI is how it quietly takes over many of the background tasks in our sales process. Meeting summaries, follow-ups, and deal context are handled in a structured way, which allows the team to stay focused on actual conversations with prospects. From a leadership perspective, it’s very helpful to quickly understand where deals stand without constantly checking in with the team
What did you not like?
Some of the AI-generated suggestions still require manual adjustment to fully match our tone and sales style. In addition, certain insights could be presented more visually to make trends and priorities easier to spot at a glance.
Which problems are you solving with the product?
Along AI helps us solve the issue of fragmented sales workflows and time-consuming documentation. Important information no longer gets lost between calls, emails and CRM updates. As a result, our sales process feels more consistent, our follow-ups are more reliable, and we present ourselves as more professional and organized to potential customers.
“Spürbare Entlastung im Vertriebsalltag”
Source of review
4.5
J
In the last 30 days
Julian
Validated Reviewer
Geschäftsführer at
Performance Marketing Hempel
- 1-50 employees
- Industry: Marketing and Advertising
Use cases:
Sales EnablementSales Planning
What did you like?
Am meisten, wie Along AI unseren Sales-Alltag im Hintergrund vereinfacht. Follow-ups, CRM-Pflege und Gesprächsvorbereitungen laufen deutlich strukturierter ab, ohne dass man ständig manuell nacharbeiten muss. Als Inhaberin schätze ich besonders, dass ich schnell einen Überblick bekomme, wie weit einzelne Deals sind und wo noch Aktivität nötig ist, ohne jedes Detail selbst prüfen zu müssen.
What did you not like?
Teilweise wirken die KI-Vorschläge noch etwas generisch und brauchen Feinschliff, bevor sie 1:1 übernommen werden können.
Which problems are you solving with the product?
Along AI löst für uns vor allem das Problem der Zeitfresser im Vertrieb. Notizen aus Gesprächen, Nachfass-Mails und CRM-Updates kosten normalerweise viel Energie und gehen im stressigen Tagesgeschäft schnell unter. Durch die Automatisierung sparen wir Zeit, arbeiten konsistenter und treten gegenüber potenziellen Kunden deutlich professioneller auf. Insgesamt sorgt das Tool für mehr Fokus auf Abschlüsse statt auf Administration.
“Datenraum der Prospects vom Erstgespräch zum Vertragsabschluss begleitet”
Source of review
5.0
C
In the last 30 days
Christoph
Validated Reviewer
Account Executive at
Talent2Go GmbH
- 1-50 employees
- Industry: Education Management
Use cases:
Customer Journey MappingDigital Sales RoomSales Acceleration
+ 1 more
What did you like?
Have all related documents in one place. Enabling the Account Executives to manage multiple stakeholders and provide them with the needed documents. Moreover, tracking progress, follow-up on some open points, is made easy with the comment section. It's all fully integrated with Pipedrive, which makes the tracking of your deals really easy and convenient.
What did you not like?
The integration into Pipedrive could be more user-friendly. Moreover, setting up an Along-Space sometimes takes repetitive inputs and the companies logo is not always displayed. The workflows in this regard could be a bit more optimized, but it is not a dealbreaker.
Which problems are you solving with the product?
The challenge of sending too many E-mails with multiple attachments belongs now to the past. It is much easier to keep track of the Deals Progress until the final signature of the contract.
“An incredibly practical and reliable AI tool for seamless note taking”
Source of review
4.5
A
In the last 30 days
Ardit
Validated Reviewer
Founder at
enixi
- 1-50 employees
- Industry: Consumer Services
Use cases:
CRMDigital Sales RoomSales Enablement
+ 1 more
What did you like?
What we like most about Along AI is how effortlessly it supports us during our calls. Being able to ask questions in real time and have the system surface relevant insights is incredibly valuable — especially when you're in the third or fourth conversation with a prospect or moving toward closing. It ensures we never miss context, helps us handle objections more confidently, and streamlines our entire meeting flow. Overall, it makes our calls more efficient and our follow-ups significantly stronger.
What did you not like?
There are still a few small bugs that occasionally occur, but nothing that breaks the workflow. Most of them are minor inconveniences, and the team seems to fix issues quickly. Aside from that, we’re extremely satisfied with the tool.
Which problems are you solving with the product?
Along AI helps us eliminate several typical sales challenges. We no longer lose time on manual note-taking or post-call documentation — everything is captured instantly and accurately. Because every call is recorded and intelligently analyzed, we always have all relevant information available, even when handling multiple meetings with the same prospect. This has improved our response times, increased clarity across the team, and made our sales process far more efficient. Overall, it gives us a significant productivity boost and ensures we stay fully informed in every stage of the pipeline.
“Big time saver for daily sales work!”
Source of review
5.0
D
In the last 30 days
Dusan
Validated Reviewer
Founder & CEO at
Raiffeisen Rechenzentrum GmbH
- 1-50 employees
- Industry: Computer Software
Use cases:
Sales AccelerationSales Enablement
What did you like?
Saves me a lot of time and makes me better prepared for sales calls. Along AI automatically updates our HubSpot properties and helps me recall details I might have missed. The product also improves very fast.
What did you not like?
Sometimes the AI struggles with dialects or uncommon words during calls. This happens with most AI notetakers, but it can lead to small gaps in the summaries.
Which problems are you solving with the product?
Along AI saves us hours of manual note-taking and updates our HubSpot properties automatically. It helps us keep deals organized, recall key insights from discovery calls, and work more efficiently as a sales agency.
“A Simple, Helpful Tool for Staying on Track”
Source of review
5.0
P
In the last 30 days
Petar
Validated Reviewer
SDR at
Cognigy
- 51-1000 employees
- Industry: Computer Software
Use cases:
Sales AccelerationSales EnablementSales Planning
What did you like?
Along AI offers clear, structured prompts that make it easier to reflect on goals and stay organized.
The interface is clean and intuitive, so it doesn’t take long to learn how to use the platform effectively.
Its guidance is practical and focused, which helps keep tasks manageable without feeling overwhelming.
What did you not like?
The tool relies heavily on user input, so the experience varies depending on how much effort you put in.
Which problems are you solving with the product?
Along AI helps me stay more consistent with planning and follow-through by giving me a structured place to organize my thoughts. It simplifies decision-making by breaking larger tasks into smaller, clearer steps. I’ve also noticed that it helps me stay focused on priorities, which ultimately saves time and reduces mental clutter.
“Easy way of automizing Sales Process ”
5.0
E
In the last 3 months
Erika
Validated Reviewer
Head of Sales at
GAIA Technologies
- 1-50 employees
- Industry: Information Technology and Services
Use cases:
Digital Sales RoomSales Acceleration
What did you like?
- Meeting Recording and Summary after calls that I can share with customer - Shared workspace with customers sharing material and deal progress - automized hubspot fill-in feature
What did you not like?
No downsides, just a few wishes like having an integrated chat to ask question against meeting notes for example
Which problems are you solving with the product?
I can always go back to meetings and have a summary without the need to watch the entire recording or read the transcript + I always know what I've already shared with customers and how we are progressing
“Great onboarding experience!”
5.0
N
In the last 12 months
Nikita
Validated Reviewer
Presales Engineer at
BakerHeart
- 1-50 employees
- Industry: Information Services
Use cases:
Client OnboardingDigital Sales Room
What did you like?
Along makes the B2B sales process smoother by centralizing all communication and materials in one digital space. The interface is clean and intuitive, making it easy to onboard clients. It also improves alignment between sales teams and prospects by keeping everything transparent and organized.
What did you not like?
The platform could benefit from more CRM integrations and customization features. Some clients find the login process slightly confusing. Analytics and notifications also feel a bit basic for enterprise use.
Which problems are you solving with the product?
Along helps us reduce back-and-forth in the sales cycle by giving clients a centralized hub for all deal-related content. It’s improved transparency, sped up onboarding, and made collaboration with prospects much smoother.
“The sales tool we've been missing”
5.0
L
In the last 12 months
Lukas
Validated Reviewer
owner
- 1-50 employees
- Industry: Marketing and Advertising
Use cases:
Client OnboardingDigital Sales Room
What did you like?
I love how easy it is to create sales rooms that not only look good but are also functional so that clients are able to navigate around and find the info they need. We've tried other sales rooms that were clunky and our sales materials were hidden behind long page loads and confusing navigation. With Along, it's also interactive which means we can engage prospects even before the first sales conversation and keep them engaged with the sales process through contract signing and onboarding.
What did you not like?
Some features are still missing that I hope will be added soon. I hope the AI will become smarter and provide more relevant suggestions and hopefully some automated followup emails as well.
Which problems are you solving with the product?
Providing sales materials before and after sales calls. The benefit is in providing the customer with all the resources they need to complete their buying decision. And keeping them engaged in the sales process.
“Along helped me to create a great customer experience during the sales process”
5.0
P
In the last 12 months
Philippe
Validated Reviewer
Co-Founder at
Stageset
- 1-50 employees
- Industry: Information Technology and Services
Use cases:
Client OnboardingCRMCustomer Journey Mapping
+ 4 more
What did you like?
It transforms the way we deliver exceptional experiences to both clients and internal teams. The platform’s engagement tracking and centralized collaboration spaces ensure that every interaction is seamless and personalized. It empowers our team to create meaningful connections by aligning insights with action, driving both efficiency and satisfaction.
What did you not like?
The current features are flexible enough to adapt to many aspects of experience management.
Which problems are you solving with the product?
Which problems does the solution solve for you?
Along solves the challenge of disconnected communication and lack of actionable insights. It provides a clear view of how our clients and stakeholders are engaging, enabling us to anticipate needs and craft tailored experiences. It’s been instrumental in strengthening relationships and elevating the overall experience we deliver.
“Seamless integration and insights for customers ”
5.0
S
In the last 12 months
Sean
Validated Reviewer
Consultant at
Degura GmbH
- 51-1000 employees
- Industry: Versicherung
Use cases:
Client OnboardingCRMCustomer Journey Mapping
+ 4 more
What did you like?
I’m impressed by how the platform streamlines intricate technical processes while delivering clear, real-time insights through user-friendly dashboards. It’s more than just a tool for buyer engagement — it offers powerful analytics, smooth integrations, and reliable problem-solving capabilities.
What did you not like?
A touch more freedom to fine-tune these configurations would be a welcome addition. Nevertheless, the prompt and knowledgeable support team helps smooth over any obstacles.
Which problems are you solving with the product?
This tool efficiently centralizes all crucial technical functions into one unified hub, eliminating the hassle of switching between multiple systems. It enhances cross-team coordination and accelerates data-driven decision-making, ensuring I can deliver tailored, high-impact solutions to every client.
“Empowering Technical Precision”
5.0
T
In the last 12 months
Tobias
Validated Reviewer
Sales Manager at
ChargeHere GmbH
- 1-50 employees
- Industry: Automotive
Use cases:
Client OnboardingCRMCustomer Journey Mapping
+ 4 more
What did you like?
Organizes in-depth technical documentation and product performance analytics alongside customer engagement data. Which lets me craft highly detailed demos and technical presentations, making it simpler to explain complex features to clients and highlight our product’s real-world impact. This all takes place in one place, so makes tracking very easy
What did you not like?
Does a great job of merging multiple data streams, additional filtering and visualization options tailored to niche technical stuff of my product would take it to the next level.
Which problems are you solving with the product?
Managing intricate technical details is a lot easier since customer interactions are in one place to manage and the customer has everything they need. They don’t have to go hunting. It cuts down on the time spent switching between resources and enables a smoother, more focused approach to handling technical questions—bolstering client trust in us and our products.
“Empowering Sales / Business Leadership”
5.0
M
In the last 12 months
Mike
Validated Reviewer
CEO at
Talent2Go GmbH
- 1-50 employees
- Industry: Computer Software
Use cases:
Client OnboardingCRMCustomer Journey Mapping
+ 4 more
What did you like?
I can see details of all my deals happening in one place better than in CRM and it's easier than having to track down different emails to see an overview . Then I can see who is viewing what resources in the space and get a better understanding of what the buyer thinks. It's also nice that the rest of my team can go on there and do it too.
What did you not like?
Not much. Platform serves a purpose for me. Helps solves a couple problems well.
Which problems are you solving with the product?
Instead of using different tools like email and drive for sharing materials with prospects I can drop them in the space and then see when they have actually seen them so I am not guessing if they’ve opened the email.
“Beyond just a sales funnel”
5.0
R
In the last 12 months
Radhika
Validated Reviewer
Product Head at
ERPNU Pvt Ltd
- 1-50 employees
- Industry: Information Technology and Services
Use cases:
Client OnboardingDigital Sales Room
What did you like?
The main way we’re using it is to make client onboarding smoother, it helps us lay out all the reference materials and a clear guide on the sales cycle. Customers get a better understanding the process, and it sets the right expectations for everyone involved. Plus, the built-in FAQ section is a huge plus.
What did you not like?
Ready made templates would be much added advantage like Project Implementation, feedback, Surveys, and Data Gathering.
Which problems are you solving with the product?
Smooth communication and better coordination between all stakeholders have shortened our sales cycles. Previously it used to be so much manual process keep for the onboarding process. Detailed analyses of our buyers' behavior is a good feature, we can fine-tune our approach to better meet their expectations. Our sales approach is changed, with Along it is a better quality approach.
“Driving Growth Through Strategic Partnerships”
5.0
C
In the last 12 months
Carol
Validated Reviewer
Startup Partnership Manager at
Remotely Works
- 1-50 employees
- Industry: Staffing & Recruiting
Use cases:
Client OnboardingSales AccelerationSales Enablement
+ 1 more
What did you like?
Platform effortlessly streamlines communication and collaboration, allowing me to manage partnerships without the endless back-and-forth of emails. It brings every deal into clear view, helping me identify and fast-track approvals to shorten our sales cycles. I've heard from prospects that having this organization makes our company look like more structured and matured, it really helps throughout the processes.
What did you not like?
I wish there were more advanced customization options to tailor reports for our unique metrics. While the tool does a great job overall, a few tweaks in personalization could further enhance our workflow.
Which problems are you solving with the product?
Well structured and organized process for the conversations and partnership development. Reducing the clutter of multiple communication channels. It not only provides real-time insights into all ongoing deals but also streamlines interactions, making it easier to nurture and grow our startup partnerships.
“I didn't know how much i needed this”
5.0
F
In the last 12 months
Ferhat
Validated Reviewer
Co-founder at
Masulabs
- 1-50 employees
- Industry: Information Technology and Services
Use cases:
Client OnboardingCustomer Journey MappingDigital Sales Room
+ 1 more
What did you like?
It takes managing the sales cycle to a whole new level with its intuitive UI, seamless integration options, and automation features that save time and improve productivity. The dashboard provides valuable insights, helping teams make data-driven decisions and close deals faster.
What did you not like?
The features and plans are not clearly structured, which can make it confusing to understand what’s included at each pricing tier. A more transparent breakdown and comparison of features would greatly improve the onboarding experience.
Which problems are you solving with the product?
It removes the constant need to repeatedly supply information by centralizing everything in one place. It also allows me to track whether my customers have viewed the materials or not, which saves time and improves follow-up efficiency.
“Along Workspaces ”
4.5
M
In the last 12 months
Milo
Validated Reviewer
Managing Director at
Activate YES s.r.o.
- 1-50 employees
- Industry: E-Learning
Use cases:
Client OnboardingDigital Sales RoomSales Acceleration
What did you like?
Flexible workspaces with attachment options and tracking of activity. This tool can be used for internal and external communication.
What did you not like?
Nothing. The tool is very flexible and the communication boxes can be adjusted according to your needs.
Which problems are you solving with the product?
Communication with colleagues, customers, and supporters
“Revolutionizing Sales Team Management with Real-Time Insights”
5.0
C
In the last 12 months
Christian
Validated Reviewer
Head of Sales at
Filmovo GmbH
- 1-50 employees
- Industry: Marketing and Advertising
Use cases:
Client OnboardingCRMCustomer Journey Mapping
+ 4 more
What did you like?
Visibility it provides into my pipeline and buyer behavior. The real-time insights and engagement tracking allow us to focus our efforts on the right deals at the right time. It helps me coach my team more effectively by identifying areas where deals might stall and offering actionable recommendations to keep momentum going.
What did you not like?
It would be helpful to have more granular customization options for team performance tracking. However, the insights it provides into buyer engagement more than make up for this, and we’ve seen significant improvements in how efficiently we close deals.
Which problems are you solving with the product?
Along eliminates the guesswork in managing a sales pipeline. It solves the problem of disjointed communication and inconsistent visibility into deal progress, giving my team the tools to align efforts and improve win rates. The platform also enables me to track and optimize performance across the team, helping us hit our sales targets more consistently.
“Empowering Sales / Business Leadership”
5.0
C
In the last 12 months
Christoph
Validated Reviewer
Account Manager at
Talent2Go
- 1-50 employees
- Industry: Education Management
Use cases:
Client OnboardingCRMCustomer Journey Mapping
+ 4 more
What did you like?
Brings together every aspect of my business operations. It simplifies the complexities of managing multiple processes and provides actionable insights that help me make smarter decisions. The ease of collaboration and the clarity it offers in tracking progress truly stand out.
What did you not like?
There are moments when I wish for a few more options to customize the interface to reflect the unique character of my business. That said, the prompt and attentive support I receive makes any limitations feel like a minor bump
Which problems are you solving with the product?
Go-to for consolidating business processes into one centralized hub. It eliminates the chaos of juggling various systems, streamlines communication among stakeholders, and helps me maintain a clear vision of my company’s trajectory, ultimately fostering more efficient and effective decision-making.
“If you're not using Along you leaving money on the table”
5.0
A
In the last 12 months
Alexander
Validated Reviewer
GTM Account Executive at
DigitalGenius
- 51-1000 employees
- Industry: Information Technology and Services
Use cases:
Customer Journey MappingDigital Sales RoomSales Acceleration
+ 1 more
What did you like?
Along is easy to set up and use, providing clear insights into buyer behaviour. By keeping everything in one place, it helps reduce sales cycles and enhances collaboration between buyers and sellers. Filter out the time wasters and window shoppers and put focus back on solving the gaps when you are not in the room with your buyer.
What did you not like?
Nothing that screams out red flag. But with continuous improvement and updates, Along is getting better every day. From customisation to buyer intent detection, you name it.
Which problems are you solving with the product?
Along helps tackle some of the biggest headaches in B2B sales. No more endless email chains, disengaged buyers, and deals dragging on for too long. With everything in one place, it keeps buyers engaged, gives real-time insights into what they care about, and makes collaboration easier. The result is shorter sales cycles, better alignment, and a much smoother sales process.
“Onboarding made easy”
4.5
A
In the last 12 months
Abhishek
Validated Reviewer
Consultant Specialist at
Icollab ERP Tech Pvt Ltd
- 1-50 employees
- Industry: Accounting
Use cases:
Client OnboardingCustomer Journey Mapping
What did you like?
Along is a game changer for consulting sector, previously we do this in over mails, excel, and project tracking tool. Now It is one solution where our project implementation Journey made simple and bot customer and implementer both can add real time comments, add attachments, schedule calls It required which is very organized.
What did you not like?
Zoom Integration and Real time Chat feature like slack would be great addition.
Which problems are you solving with the product?
Previously Implementation process completely tracking over manually Now from requirement gathering, documents placing, planning, status updates, meetings now we are handling in along. The process changed and team took couple of days to adopt the new process. Now we automated the process atleast 70% in along, thats a goodimprovement for us for what we invested in along
“A Game-Changer for My Sales Teams”
4.5
R
In the last 12 months
Radhika
Validated Reviewer
Director at
CheifBot
- 1-50 employees
- Industry: Information Technology and Services
Use cases:
Client OnboardingDigital Sales RoomSales Planning
What did you like?
Firstly I was not understanding the Product, but when i explored and i asked many questions before purchase team was very approachable mainly Fred. The UI is very Simple and intuitive and Keeps everything in one place for easy access. Main Feature that I was quiet Impressed is Customer current status, based on that my sales team will pitch with right data points to make deal closer easily. And last one responsive support team and continuous improvements make me invest on Along.
What did you not like?
Currently Along space in a positive direction, but few features like Twilo Integration or something similar where we can directly call from alongspace will add value to the sales flow.
Which problems are you solving with the product?
Sales Cycle and Customer Onboarding Currently I am using Alongspace for this two process. May be I will implement more in future. Previously lot of manually efforts and attention required now with along I am saved a lot of time.
“Das beste Tool für Customer Engagement im Sales”
5.0
C
In the last 12 months
Charles
Validated Reviewer
Chief Revenue Officer at
LabV Intelligent Solutions GmbH
- 1-50 employees
- Industry: Computer Software
Use cases:
Client OnboardingDigital Sales Room
What did you like?
Along bringt unsere Kundeninteraktionen auf einen neuen Level. Wir haben die Qualität der Kommunikation verbessert und den Sales Cycle gekürzt. Außerdem ist das Tool leicht zu bedienen und die Templates ermöglichen uns die notwendige Individualisierung.
What did you not like?
Ich bin auf die kommenden Features gespannt, um noch mehr von unserem Brand in Along nutzen zu können.
Which problems are you solving with the product?
Wir vermeiden unzählige Emails mit unterschiedlichen Unterlagen. Wir vermeiden, dass Informationen von unseren Kunden verloren gehen. Wir erhöhen die Zahl der Interaktionen mit unseren Kunden und bauen somit eine engere Beziehung auf.
“Along shines light into the buying intent and that is huge for us!”
5.0
J
In the last 12 months
Julia
Validated Reviewer
Marketing & Communications Manager at
DAIKI GmbH
- 1-50 employees
- Industry: Information Technology and Services
Use cases:
Client OnboardingCustomer Journey MappingDigital Sales Room
+ 2 more
What did you like?
A key benefit is the visibility it provides into the buying journey, allowing us to track client engagement and prioritize deals more effectively. While there’s potential for new features, our experience has been highly positive, with Along playing a vital role in optimizing our go-to-market strategy and improving multi-stakeholder alignment.
What did you not like?
No complaints so far, the support is great and we are finding it a valuable tool to help with our customer onboarding processes.
Which problems are you solving with the product?
What I appreciate about Along's DSRs is the comprehensive visibility they offer into buyer engagement. By consolidating all interactions in one place, we can monitor buyer interest levels and adjust our approach to meet their specific needs, ultimately enhancing the efficiency and effectiveness of our sales process.
“Be a B2b Sales Expert, Replace emails clicks and opens data with details”
5.0
H
In the last 12 months
Harshit
Validated Reviewer
Cofounder at
Airslide.in
- 1-50 employees
- Industry: Marketing and Advertising
Use cases:
Client OnboardingCRMCustomer Journey Mapping
+ 3 more
What did you like?
Data which i am getting in detail, That data is everything, Data Only Data, Data is gold, no one can replace this rest all is nothing, everything is data. No more email ping pong, Easy understanding of the stakeholders, I come across as professional, The organization has a more structured process
What did you not like?
- No complaint really
- The team is awesome to work with
- Great support
- Requests will be worked on very quickly
Which problems are you solving with the product?
My whole sales is now along only so nothing needed, The sharing of material in a highly structured process, The lack of understanding of how interested our buyers actually are, The problem of internal handover from sales to customer success.
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