apoio is a specialized IT and e-commerce service provider based in Hamburg. The company focuses on supporting retailers, brands, and industrial companies in the digitization and automation of their business processes. As an official and certified Platinum Partner of JTL-Software GmbH, apoio’s core expertise lies in the implementation, customization, and support of the JTL merchandise management system (JTL-Wawi), as well as seamless integration with leading e-commerce platforms and marketplaces.
apoio’s service portfolio covers the entire process chain of modern multichannel retail:
- JTL-ERP Implementation & Consulting: Initial strategic consulting, process analysis, and comprehensive setup of JTL-Wawi, including data migration from legacy systems.
- E-commerce Integration & Online Store Development: Seamless integration of the merchandise management system with online store platforms (such as JTL-Shop, Shopify, WooCommerce, or Shopware) as well as with marketplaces (e.g., Amazon, eBay, Otto).
- Warehouse & Logistics Optimization (JTL-WMS): Digital warehouse management, route optimization, and implementation of the JTL Warehouse Management System (WMS) for efficient picking and packing processes.
- Interface Development & Support: Programming of custom software interfaces (APIs) for ERP extensions, as well as ongoing technical support and user training.
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