Alternatives to ServiceNow IT Service Management (101)
ServiceNow ITSM is a cloud-based solution enabling cross-company digital workflows. AI and analytics allow task automation and predictions.
Automate ticket routing
Ticket prioritization
Ticket notifications
Knowledge base
Knowledge base/ticket integration
plus 10 more
Zendesk is the perfect blend of automation and human assistance to deliver the best customer service for the AI era.
Customization
Reporting
Dashboards
Ticket creation user experience
Ticket response user experience
plus 11 more
ConSol CM is a workflow based service management software. With preconfigured solutions like ticketing, ITSM and complaint management, it enables efficient service provisioning.
Customization
Content management
User, role, and access management
Notifications
Drag & drop
plus 64 more
deeploi is the all-in-one platform for modern IT management: from onboarding to compliance. For companies that want to manage their IT in a future-proof and efficient way.
Zoho Desk optimizes customer service with omnichannel capability, integrated workflow automation, numerous interfaces, self-service functions, and artificial intelligence.
Customization
User, role, and access management
Reporting
Dashboards
Ticket creation user experience
plus 35 more
Process.Science is an AI-based process mining platform for the optimisation of business processes. Provides plug & play process apps with Power BI & Qlik Sense integration.
Extraction
Transformation
Reporting
Pre-built connectors
Custom connectors
plus 9 more
TANSS is the German ITSM software for better IT service. Specially developed for IT service providers, MSPs & IT departments, thousands of people work with the software every day.
KYBERNA is an IT and Enterprise Service Management platform aiding firms in streamlining and digitizing their IT processes for enhanced efficiency.
Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale.
Jira Service Management is a scalable tool for dev, IT ops, and business teams, offering features such as request, incident, change, and asset management.
Automate ticket routing
Ticket prioritization
Ticket notifications
Knowledge base
Knowledge base/ticket integration
plus 10 more
More IT Service Management (ITSM) software & tools
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