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NinjaOne

4.7 (13 reviews)

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What is NinjaOne?

NinjaOne (formerly NinjaRMM) is a unified IT operations solution that simplifies the workstyle of IT teams. With NinjaOne, IT teams can manage their endpoints and support end users through a fast, modern, and intuitive platform, which improves the efficiency of technicians. The NinjaOne platform offers IT teams proactive endpoint monitoring, remote management, remote control, patch management, backup, software management, IT asset management, IT documentation, and IT service desk functions in a unified solution.

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This is how users rate the product

8.8

Ease of use

Remote Monitoring Management (RMM)

Average: 9.1

Meets requirements

Remote Monitoring Management (RMM)

Average: 9.2

9.7

Customer Support

Remote Monitoring Management (RMM)

Average: 8.4

8.2

Ease of setup

Remote Monitoring Management (RMM)

Average: 9.1

Screenshots & Videos

NinjaOne Features

Administration

Device management

Asset management

Reports & analytics

Monitoring and management

Remote monitoring

Asset tracking

Application deployment

Patch management

Service management

Remote access

Service management

Functionality

Performance monitoring

Alerting

Platform additional functionality

Cloud

Mobility

Monitoring

Constant monitoring

Timely alerts

Incident management

Automate ticket routing

Ticket prioritization

Ticket notifications

Reporting

Dashboards

Time tracking

Access & usability

Mobile

Active directory

Multi-channel access

Service desk

Help desk

Incident reports

NinjaOne Pricing

Last edited: August 2025

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NinjaOne Reviews (13)

AI-generated summary

What users say about NinjaOne

Based on 13 reviews

NinjaOne is often praised for its ease of use and intuitive interface, which simplifies system management and automation. Many appreciate the responsive customer support and the ability to customize with scripting. The platform is valued for streamlining patch management and remote access. Some users mention occasional delays in feature releases and feature disparities between operating systems. A few find the initial console structure unfamiliar, and suggest improvements in reporting and remote access licensing.