Alternatives to Helpscout (85)
Helpscout is a simple support platform for growing businesses, integrating various channels and over 90 softwares. Offers quick setup, extensive analytics and affordable plans.
Zendesk is the perfect blend of automation and human assistance to deliver the best customer service for the AI era.
Customization
Reporting
Dashboards
Ticket creation user experience
Ticket response user experience
plus 11 more
HubSpot Service Hub is a customer service management software offering scalable support, help desk automations, and customer feedback tools all supported by a CRM system.
Reporting/dashboards
Workflow capability
Notifications
Scalability
User, role, and access management
plus 10 more
ConSol CM is a workflow-based service management platform. With preconfigured solutions such as ticketing, ITSM, and complaint management, it enables efficient and scalable service
Bitrix24 is a versatile software offering over 35 tools for CRM, sales, project management, and teamwork.
Work capacity
Task ranking
Kanban board
Custom workflows
Time tracking
plus 29 more
ZYBR is the AI tool for automating your customer support!
ReplyOne is an AI response management tool that speeds up customer inquiries handling. It integrates with company systems, supports 70 languages, and is used by 120+ companies.
ky2help® is one of the leading IT and enterprise service management software solutions that supports companies in the digitalization and automation of IT and non-IT processes.
Zoho Desk optimizes customer service with omnichannel capability, integrated workflow automation, numerous interfaces, self-service functions, and artificial intelligence.
Customization
User, role, and access management
Reporting
Dashboards
Ticket creation user experience
plus 35 more
BCS (Business Coordination Software) is a business software developed in Germany that combines project management, resource planning, CRM, process management & financial functions.
BRAME offers the leading Gamification platform for easy creation and integration of Gamification mechanics into your marketing – to engage, convert, and retain more customers.
More Helpdesk software & tools
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