Alternatives to Freshdesk (78)

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Freshdesk
4.1
(46 reviews)
Price: From 0.00 €
Freshdesk is a helpdesk software with omnichannel features and chatbots. It manages support operations, automates tasks, and processes requests swiftly.
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SAP Sales Cloud
3.7
(94 reviews)
No price information
SAP CRM is adaptable for businesses of any size, automated for efficiency and includes tools for collaboration, dashboards, and customer analytics. It enhances sales productivity.
SAP Sales Cloud Screenshot #0
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Brame
4.6
(30 reviews)
Price: From 440.00 € / Month
Brame offers a SaaS solution, enabling brands to create mini-games quickly to gamify the customer journey. It aids in generating quality leads and product knowledge sharing.
Brame Screenshot #0
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HubSpot Service Hub
4.2
(23 reviews)
Price: From 0.00 $ / Month
HubSpot Service Hub is a customer service management software offering scalable support, help desk automations, and customer feedback tools all supported by a CRM system.

Reporting/dashboards

Workflow capability

Notifications

Scalability

User, role, and access management

plus 10 more

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Zoho Desk
4.3
(21 reviews)
Price: From 0.00 €
Zoho Desk optimizes customer service with omnichannel capability, integrated workflow automation, numerous interfaces, self-service functions, and artificial intelligence.

Customization

User, role, and access management

Reporting

Dashboards

Ticket creation user experience

plus 35 more

Zoho Desk Screenshot #0
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ConSol CM is a workflow based service management software. With preconfigured solutions like ticketing, ITSM and complaint management, it enables efficient service provisioning.

Customization

Content management

User, role, and access management

Notifications

Drag & drop

plus 64 more

ConSol CM Screenshot #0
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ZYBR ist eine in Berlin entwickelte KI-gestützte Software für den E-Mail-Support und bietet wachsenden E-Com Brands die Möglichkeit, 24/7 perfekten Customer Support anzubieten.
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Atera
4.5
(1 reviews)
Price: Free Trial
Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale.
Atera Screenshot #0
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TeamViewer
4.3
(135 reviews)
Price: From 29.90 € / Month
TeamViewer is a secure tool for chat, voice calls and video conferences. It offers end-to-end encryption and works across different devices.

Screen sharing

Usage information

Integrations

Diagnostics

Session recording

plus 10 more

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Zendesk Support Suite offers comprehensive customer service solutions including chat, email, phone and self-help forums.

Customization

Reporting

Dashboards

Ticket creation user experience

Ticket response user experience

plus 11 more

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Salesforce Service Cloud provides efficient service staff management through a platform for organizing customer interactions.

Reporting

Dashboards

Ticket creation user experience

Ticket response user experience

Workflow

plus 10 more

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