Alternatives to OTRS Service Management (89)
OTRS is a customizable helpdesk software suitable for all business sizes. It offers ticket management, automation, and reporting for efficient task handling.
ConSol CM is a workflow-based service management platform. With preconfigured solutions such as ticketing, ITSM, and complaint management, it enables efficient and scalable service
ZYBR is the AI tool for automating your customer support!
Lime CRM is an industry-specific solution from Europe that supports companies throughout the entire customer journey. It helps make informed decisions and reduce costs.
BRAME offers the leading Gamification platform for easy creation and integration of Gamification mechanics into your marketing – to engage, convert, and retain more customers.
SAP CRM is adaptable for businesses of any size, automated for efficiency and includes tools for collaboration, dashboards, and customer analytics. It enhances sales productivity.
cobra CRM offers CRM and CXM solutions for improved efficiency and productivity, includes portal and event management, adheres to GDPR, and enhances customer satisfaction.
HubSpot Service Hub is a customer service management software offering scalable support, help desk automations, and customer feedback tools all supported by a CRM system.
Reporting/dashboards
Workflow capability
Notifications
Scalability
User, role, and access management
plus 10 more
ky2help® is one of the leading IT and enterprise service management software solutions that supports companies in the digitalization and automation of IT and non-IT processes.
Bitrix24 is a versatile software offering over 35 tools for CRM, sales, project management, and teamwork.
Work capacity
Task ranking
Kanban board
Custom workflows
Time tracking
plus 29 more
Zendesk is the perfect blend of automation and human assistance to deliver the best customer service for the AI era.
Customization
Reporting
Dashboards
Ticket creation user experience
Ticket response user experience
plus 11 more
More Helpdesk software & tools
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