Alternatives to Efecte IT Service Management (102)

Efecte is a secure, cloud-based service platform for IT and businesses, offering ITIL 4 practices, asset and identity management. Seals easy integration and flexible pricing.
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deeploi is the all-in-one platform for modern IT management: from onboarding to compliance. For companies that want to manage their IT in a future-proof and efficient way.
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TANSS is the German ITSM software for better IT service. Specially developed for IT service providers, MSPs & IT departments, thousands of people work with the software every day.
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KYBERNA is an IT and Enterprise Service Management platform aiding firms in streamlining and digitizing their IT processes for enhanced efficiency.
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Process.Science is an AI-based process mining platform for the optimisation of business processes. Provides plug & play process apps with Power BI & Qlik Sense integration.

Extraction

Transformation

Reporting

Pre-built connectors

Custom connectors

plus 9 more

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Automatisiere jeden Teil deiner Serviceabläufe von der Ticketeinstufung bis zur Lösung und teamübergreifenden Workflows mit einem KIKundenbetreuer, der rund um die Uhr verfügbar is
Zendesk is the perfect blend of automation and human assistance to deliver the best customer service for the AI era.

Customization

Reporting

Dashboards

Ticket creation user experience

Ticket response user experience

plus 11 more

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Zoho Desk optimizes customer service with omnichannel capability, integrated workflow automation, numerous interfaces, self-service functions, and artificial intelligence.

Customization

User, role, and access management

Reporting

Dashboards

Ticket creation user experience

plus 35 more

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Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale.
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ConSol CM is a workflow-based service management platform. With preconfigured solutions such as ticketing, ITSM, and complaint management, it enables efficient and scalable service

Customization

Content management

User, role, and access management

Notifications

Drag & drop

plus 64 more

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Red Hat provides open-source software for businesses, aiding in hybrid cloud infrastructure, application services, and automation for cost-efficient IT services.

More IT Service Management (ITSM) software & tools