Alternatives to Podium (98)
Podium, a text-based web chat, enhances customer interactions. Allows lead collection and better service delivery. Comes with a free 14-day trial and different price packages.
Lime CRM is an industry-specific solution that supports companies throughout the entire customer journey. It helps make informed decisions and reduce costs.
melibo develops AI agents for e-commerce that automate order status, complaints, returns & more & integrate seamlessly into systems such as Zendesk, Shopify or weclapp.
hellomateo is an AI-supported and GDPR-compliant omnichannel marketing platform for medium-sized companies with a central inbox, campaign manager and online-reviews manager.
moinAI is the AI platform for smart, automated customer communication – with chatbots, AI agents, and live chat for excellent, efficient, and GDPR-compliant interactions.
matelso is a SaaS solution that helps to generate higher quality leads and improve marketing and sales processes.
Zendesk is the perfect blend of automation and human assistance to deliver the best customer service for the AI era.
Customization
Reporting
Dashboards
Ticket creation user experience
Ticket response user experience
plus 11 more
Zoho Desk optimizes customer service with omnichannel capability, integrated workflow automation, numerous interfaces, self-service functions, and artificial intelligence.
Customization
User, role, and access management
Reporting
Dashboards
Ticket creation user experience
plus 35 more
HubSpot Service Hub is a customer service management software offering scalable support, help desk automations, and customer feedback tools all supported by a CRM system.
Reporting/dashboards
Workflow capability
Notifications
Scalability
User, role, and access management
plus 10 more
BOTfriends is an AI Agent platform for creating chatbots, voicebots, and phonebots. It features AI capabilities, easy URL import for content creation, and human handover function.
ActiveCampaign is an AI-first, end-to-end marketing platform for people at the heart of the action.
Basic reporting
Web analytics
Building and personalizing emails
Sending outbound emails
Manage email deliverability
plus 10 more
More Live Chat software & tools
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