Alternatives to Ninja Ticketing (76)

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Ninja Ticketing is a helpdesk tool that optimizes ticket processing times, improves services, provides IT automation, asset management, and offers a free trial.
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Atera
4.5
(1 reviews)
Price: Free Trial
Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale.
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DIXA
4.2
(13 reviews)
Price: From 39.00 € / User / month
Dixa is a conversational customer service platform on a mission to empower companies to build long-lasting bonds with their customers at scale (Customer Friendship™).

Reporting

Dashboards

Automated response

Sla management

Attachments/screencasts

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Zoho Desk
4.2
(19 reviews)
Price: From 0.00 €
Zoho Desk optimizes customer service with omnichannel capability, integrated workflow automation, numerous interfaces, self-service functions, and artificial intelligence.

Customization

User, role, and access management

Reporting

Dashboards

Ticket creation user experience

plus 35 more

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Jira Service Management
4.2
(36 reviews)
Price: From 0.00 €
Jira Service Management is a scalable tool for dev, IT ops, and business teams, offering features such as request, incident, change, and asset management.

Automate ticket routing

Ticket prioritization

Ticket notifications

Knowledge base

Knowledge base/ticket integration

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SAP Sales Cloud
3.7
(93 reviews)
No price information
SAP CRM is adaptable for businesses of any size, automated for efficiency and includes tools for collaboration, dashboards, and customer analytics. It enhances sales productivity.

Contact & account management

Opportunity & pipeline mgmt.

Task / activity management

Territory & quota management

Desktop integration

plus 10 more

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ConSol CM is a workflow based service management software. With preconfigured solutions like ticketing, ITSM and complaint management, it enables efficient service provisioning.

Customization

Content management

User, role, and access management

Notifications

Drag & drop

plus 64 more

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LiveChat boosts customer relationships and revenues by providing real-time support, and integrates with Google Analytics, Facebook Messenger, Mailchimp, HubSpot, and Salesforce.
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Gorgias
4.0
(2 reviews)
Price: From 60.00 $ / Month
Gorgias is an e-commerce helpdesk offering live chat, email integration, auto-responses, and ticket management.
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OTRS Service Management
2.5
(1 reviews)
Price: Upon request
OTRS is a customizable helpdesk software suitable for all business sizes. It offers ticket management, automation, and reporting for efficient task handling.
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Venabo.SERVICE is a ticketing and helpdesk tool tailored for small and medium enterprises, enhancing task organization and easy recording of services for billing.
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