Alternatives to Microsoft Dynamics 365 Customer Service (93)


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ConSol CM
ConSol CM is a workflow-based service management platform. With preconfigured solutions such as ticketing, ITSM, and complaint management, it enables efficient and scalable service
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ZYBR
ZYBR is the AI tool for automating your customer support!
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SAP Business One
ERP software for small and medium-sized enterprises

Journal entries

Invoice customization

Purchase orders

Custom reporting

Dashboards

plus 36 more

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ReplyOne
ReplyOne is an AI response management tool that speeds up customer inquiries handling. It integrates with company systems, supports 70 languages, and is used by 120+ companies.
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ky2help®
ky2help® is one of the leading IT and enterprise service management software solutions that supports companies in the digitalization and automation of IT and non-IT processes.
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Brame
BRAME offers the leading Gamification platform for easy creation and integration of Gamification mechanics into your marketing – to engage, convert, and retain more customers.
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BCS (Business Coordination Software) is a business software developed in Germany that combines project management, resource planning, CRM, process management & financial functions.
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Lime CRM
Lime CRM is an industry-specific solution from Europe that supports companies throughout the entire customer journey. It helps make informed decisions and reduce costs.
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Zendesk is the perfect blend of automation and human assistance to deliver the best customer service for the AI era.

Customization

Reporting

Dashboards

Ticket creation user experience

Ticket response user experience

plus 11 more

Zendesk Support Suite Screenshot #0
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Zoho Desk
Zoho Desk optimizes customer service with omnichannel capability, integrated workflow automation, numerous interfaces, self-service functions, and artificial intelligence.

Customization

User, role, and access management

Reporting

Dashboards

Ticket creation user experience

plus 35 more

Zoho Desk Screenshot #0

More Helpdesk software & tools