Alternatives to KIX - Service Software (91)

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KIX is an open-source service management software that offers customizable functions like ticket system, asset management, self-service portal, and more.
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deeploi
4.8
(13 reviews)
Price: From 29.00 € / User / month
Deeploi is an IT operating system for optimizing business processes. Key features include swift IT requests resolution, secure IT infrastructure, and IT resources management.
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Zoho Desk
4.2
(19 reviews)
Price: From 0.00 €
Zoho Desk optimizes customer service with omnichannel capability, integrated workflow automation, numerous interfaces, self-service functions, and artificial intelligence.

Customization

User, role, and access management

Reporting

Dashboards

Ticket creation user experience

plus 35 more

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Jira Service Management
4.2
(36 reviews)
Price: From 0.00 €
Jira Service Management is a scalable tool for dev, IT ops, and business teams, offering features such as request, incident, change, and asset management.

Automate ticket routing

Ticket prioritization

Ticket notifications

Knowledge base

Knowledge base/ticket integration

plus 10 more

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Atera
4.5
(1 reviews)
Price: Free Trial
Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale.
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Syntinels
4.9
(19 reviews)
No price information
Syntinels is a software offering personalized outreach messages and real-time sales triggers, aiming to boost customer meetings and raise sales.
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ConSol CM is a workflow based service management software. With preconfigured solutions like ticketing, ITSM and complaint management, it enables efficient service provisioning.

Customization

Content management

User, role, and access management

Notifications

Drag & drop

plus 64 more

ConSol CM Screenshot #0
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ServiceNow ITSM is a cloud-based solution enabling cross-company digital workflows. AI and analytics allow task automation and predictions.

Automate ticket routing

Ticket prioritization

Ticket notifications

Knowledge base

Knowledge base/ticket integration

plus 10 more

ServiceNow IT Service Management Screenshot #0
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TOPdesk
4.4
(7 reviews)
Price: Upon request
TOPdesk provides an enterprise service management software featuring incident and asset management, Self Service Portal, Kanban board, and automated ITIL-based processes.

Automate ticket routing

Ticket prioritization

Ticket notifications

Knowledge base

Knowledge base/ticket integration

plus 7 more

TOPdesk Screenshot #0
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Deskcenter provides IT management software for IT professionals, facilitating IT asset management, security, and unified endpoint management for optimal IT infrastructure.
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HEINZELMANN Service.Desk is an all-round ticketing software solution for error reports and customer service.
HEINZELMANN Service.Desk Screenshot #0

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