Alternatives to Crisp (103)

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Crisp is a multi-channel messaging platform that offers a shared inbox for customer interactions, provides co-browsing for real-time assistance, and is accessible across devices.
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HubSpot Service Hub
HubSpot Service Hub is a customer service management software offering scalable support, help desk automations, and customer feedback tools all supported by a CRM system.

Reporting/dashboards

Workflow capability

Notifications

Scalability

User, role, and access management

plus 10 more

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Lime Connect (ehemals Userlike)
4.5 (205)
Price: From 0.00 €
Lime Connect is the leading AI agent platform in Germany that automates end-to-end service processes via chat, WhatsApp, email, and more, including WhatsApp marketing.
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ActiveCampaign
ActiveCampaign is an AI-first, end-to-end marketing platform for people at the heart of the action.

Basic reporting

Web analytics

Building and personalizing emails

Sending outbound emails

Manage email deliverability

plus 10 more

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Zendesk is the perfect blend of automation and human assistance to deliver the best customer service for the AI era.

Customization

Reporting

Dashboards

Ticket creation user experience

Ticket response user experience

plus 11 more

Zendesk Support Suite Screenshot #0
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BOTfriends
4.7 (51)
Price: Upon request
BOTfriends is an AI Agent platform for creating chatbots, voicebots, and phonebots. It features AI capabilities, easy URL import for content creation, and human handover function.
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melibo
4.8 (110)
Price: Upon request
melibo develops AI agents for e-commerce that automate order status, complaints, returns & more & integrate seamlessly into systems such as Zendesk, Shopify or weclapp.
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moinAI
moinAI is the AI platform for smart, automated customer communication – with chatbots, AI agents, and live chat for excellent, efficient, and GDPR-compliant interactions.
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Brevo (ehemals Sendinblue)
4.5 (438)
Price: From 0.00 €
Brevo, formerly Sendinblue, is a leading CRM suite. It offers comprehensive tools to build long-lasting customer relationships, including email, SMS, chat, automation and more.

Performance and reliability

Building and personalizing emails

Sending outbound emails

Manage email deliverability

Automated email responses

plus 10 more

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GetResponse
4.4 (240)
Price: From 0.00 €
GetResponse is an affordable, user-friendly online marketing platform focused on email marketing, designed to help businesses of all sizes manage their digital marketing activities

Building and personalizing emails

Sending outbound emails

Manage email deliverability

Automated email responses

Landing pages and forms

plus 65 more

GetResponse Screenshot #0
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Zoho Desk
Zoho Desk optimizes customer service with omnichannel capability, integrated workflow automation, numerous interfaces, self-service functions, and artificial intelligence.

Customization

User, role, and access management

Reporting

Dashboards

Ticket creation user experience

plus 35 more

Zoho Desk Screenshot #0

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