Alternatives to Jira Service Management (30)

Jira Service Management is a scalable tool for dev, IT ops, and business teams, offering features such as request, incident, change, and asset management.

Automate ticket routing

Ticket prioritization

Ticket notifications

Knowledge base

Knowledge base/ticket integration

plus 10 more

Jira Service Management Screenshot #0
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CAS genesisWorld is a flexible CRM solution with smart features for efficient task management. It supports data security, relationship management, and operates on all devices.

Contact & account management

Opportunity & pipeline mgmt.

Task / activity management

Territory & quota management

Desktop integration

plus 22 more

CAS genesisWorld Screenshot #0
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deeploi is the all-in-one platform for modern IT management: from onboarding to compliance. For companies that want to manage their IT in a future-proof and efficient way.
deeploi Screenshot #0
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Automatisiere jeden Teil deiner Serviceabläufe von der Ticketeinstufung bis zur Lösung und teamübergreifenden Workflows mit einem KIKundenbetreuer, der rund um die Uhr verfügbar is
Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale.
Atera Screenshot #0
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KYBERNA is an IT and Enterprise Service Management platform aiding firms in streamlining and digitizing their IT processes for enhanced efficiency.
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ServiceNow ITSM is a cloud-based solution enabling cross-company digital workflows. AI and analytics allow task automation and predictions.

Automate ticket routing

Ticket prioritization

Ticket notifications

Knowledge base

Knowledge base/ticket integration

plus 10 more

ServiceNow IT Service Management Screenshot #0
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SysAid provides automated IT service management software with features like ticket, task, self-service, and workflow automation.

Automate ticket routing

Ticket prioritization

Ticket notifications

Knowledge base

Knowledge base/ticket integration

plus 10 more

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TOPdesk provides an enterprise service management software featuring incident and asset management, Self Service Portal, Kanban board, and automated ITIL-based processes.

Automate ticket routing

Ticket prioritization

Ticket notifications

Knowledge base

Knowledge base/ticket integration

plus 7 more

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LiveAgent offers over 130 ticketing functions and 200 integrations, serving as a central platform for customer communication.

Customization

Reporting

Dashboards

Ticket creation user experience

Ticket response user experience

plus 10 more

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BMC Software offers IT solutions for businesses including multi-cloud management, automation, AI & Machine Learning, providing efficiency in operations.
BMC Helix ITSM Screenshot #0

More Service Desk software & tools