Alternatives to Jira Service Management (32)
Jira Service Management is a scalable tool for dev, IT ops, and business teams, offering features such as request, incident, change, and asset management.
Automate ticket routing
Ticket prioritization
Ticket notifications
Knowledge base
Knowledge base/ticket integration
plus 10 more
TOPdesk provides an enterprise service management software featuring incident and asset management, Self Service Portal, Kanban board, and automated ITIL-based processes.
Automate ticket routing
Ticket prioritization
Ticket notifications
Knowledge base
Knowledge base/ticket integration
plus 7 more
CAS genesisWorld is a flexible CRM solution with smart features for efficient task management. It supports data security, relationship management, and operates on all devices.
Contact & account management
Opportunity & pipeline mgmt.
Task / activity management
Territory & quota management
Desktop integration
plus 22 more
deeploi is the all-in-one platform for modern IT management: from onboarding to compliance. For companies that want to manage their IT in a future-proof and efficient way.
ky2help® is one of the leading IT and enterprise service management software solutions that supports companies in the digitalization and automation of IT and non-IT processes.
Automatisiere jeden Teil deiner Serviceabläufevon der Ticketeinstufung bis zur Lösung undteamübergreifenden Workflows mit einem KIKundenbetreuer, der rund um die Uhr verfügbar is
Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale.
ServiceNow ITSM is a cloud-based solution enabling cross-company digital workflows. AI and analytics allow task automation and predictions.
Automate ticket routing
Ticket prioritization
Ticket notifications
Knowledge base
Knowledge base/ticket integration
plus 10 more
SysAid provides automated IT service management software with features like ticket, task, self-service, and workflow automation.
Automate ticket routing
Ticket prioritization
Ticket notifications
Knowledge base
Knowledge base/ticket integration
plus 10 more
LiveAgent offers over 130 ticketing functions and 200 integrations, serving as a central platform for customer communication.
Customization
Reporting
Dashboards
Ticket creation user experience
Ticket response user experience
plus 10 more
More Service Desk software & tools
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