Alternatives to Jira Service Management (26)
Jira Service Management is a scalable tool for dev, IT ops, and business teams, offering features such as request, incident, change, and asset management.
Automate ticket routing
Ticket prioritization
Ticket notifications
Knowledge base
Knowledge base/ticket integration
plus 10 more
Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale.
ServiceNow ITSM is a cloud-based solution enabling cross-company digital workflows. AI and analytics allow task automation and predictions.
Automate ticket routing
Ticket prioritization
Ticket notifications
Knowledge base
Knowledge base/ticket integration
plus 10 more
SysAid provides automated IT service management software with features like ticket, task, self-service, and workflow automation.
Automate ticket routing
Ticket prioritization
Ticket notifications
Knowledge base
Knowledge base/ticket integration
plus 10 more
TOPdesk provides an enterprise service management software featuring incident and asset management, Self Service Portal, Kanban board, and automated ITIL-based processes.
Automate ticket routing
Ticket prioritization
Ticket notifications
Knowledge base
Knowledge base/ticket integration
plus 7 more
LiveAgent offers over 130 ticketing functions and 200 integrations, serving as a central platform for customer communication.
Customization
Reporting
Dashboards
Ticket creation user experience
Ticket response user experience
plus 10 more
BMC Software offers IT solutions for businesses including multi-cloud management, automation, AI & Machine Learning, providing efficiency in operations.
More Service Desk software & tools
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