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Customer Service

IT Service Management (ITSM)

i-net HelpDesk Costs

4.9 (9)

i-net HelpDesk is a flexible ITSM and ticketing solution designed for efficient IT support, automated workflows, and transparent service processes.

i-net HelpDesk Pricing

Last edited: June 2026

Popular
In-House Named-User/User-License
From27.00 €/ Agent
The on-premises version is on your own server within your company network or in the cloud. You are responsible for installation, backups, and updates, but you receive full support from us.
Monthly price with annual billing, plus a one-time license fee of €1,850
Ideal for small teams
Fixed number of supporters
Unlimited number of supported users
Unlimited number of tickets
Full version of i-net HelpDesk
Hosting on your company's own network
Hosted Named-User-License
From130.00 €/ Agent
The hosted version runs on servers operated by i‑net software GmbH in Germany. You’ll receive full support from us and won’t have to worry about installation, backups, or updates.
Monthly price with annual billing
Ideal for small teams
Fixed number of supporters
Unlimited number of supported users
Unlimited number of tickets
Full version of i-net HelpDesk
Hosting on servers provided by i‑net software GmbH in Germany

Free trial version (60 days)

Demo version

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