Alternatives to ServiceOcean AG (38)
ServiceOcean offers reliable accessibility in inbound call centers with digital waiting queues, scheduled callbacks, and virtual waiting.
Die telegra Callcenter Software steigert Effizienz und Kundenerlebnis über Telefon, Mail und Chat. Es bietet Hotline-Features, KI-unterstützten Agent Assist und CRM-Verknüpfungen.
VIER erhöht die Effizienz der Kundenkommunikation mittels Omnichannel-Routing, Outbound-Dialing, Analyse und automatisierter Hilfe.
Fonio.ai is an AI phone agent that conducts conversations in a human-like manner, supporting businesses with customer service & more.
CloudTalk is an automated call center and VoIP system, providing managing calls, extracting interaction history, real-time employee activity overview, and digital phones.
Genesys Cloud is a contact center solution providing real-time information across channels like phone, email, chat, and social media.
MULTICONNECT is a call tracking tool, integrating phone feedback into marketing efforts and converting them into analysis. Offers three versions: Lean, Advanced and Pro.
Daktela ist eine Kundenservice-Software, die CRM, Echtzeit-Dashboard, Ticketing bietet und Multichannel-Kommunikation unterstützt.
More Call Center Infrastructure (CCI) software & tools
Item 1 of 8